Customer Ratings & Reviews
- Model:
- UBD-M8500/ZA
- |
- SKU:
- 5855304
Customer reviews
Rating 4.7 out of 5 stars with 2955 reviews
(2,955 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Streaming 4K Ultra HD Audio Wi-Fi Built-In Blu-ray Player's exceptional picture quality and ease of use. Many appreciate its 4K capabilities and the convenience of built-in Wi-Fi for streaming. While some users found the remote control needed improvement and noted occasional operational issues, the overall positive feedback highlights the player's strong performance and value. The sleek design and good upscaling features were also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great DVD 4K player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Samsung 82" QLED and definitely I need a very good player to go with it. This brings out the best 4K videos I have ever seen.
I would recommend this to a friendRated 5 out of 5 stars
Great 4k bluray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had done some research on a few players before purchasing, and this one caught my eye in terms of price range and quality specs. No regrets
I would recommend this to a friendRated 5 out of 5 stars
Great player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought new 4k tv & this player to go with it. Wireless network. HDMI port. Has WIFI & Blu-ray built in. Upgraded from old Blu-ray. Nice player.
I would recommend this to a friendRated 5 out of 5 stars
Great 4k player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love this player. Thus is my second one. Used to have Sony products but many of the streaming services had issues with them
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 1 out of 5 stars
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can say it does make a clearer picture. However, the remote has buttons very small and close together, making larger hands more uncomfortable and difficult to control the player. The subtitles are either displayed too early or way too late, occasionally disappearing altogether. Don't know if it is the DVD player, but never had this problem before with playing the same DVD in other players.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Not all it should be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The applications built into the smart feature of this unit are limited. There's no HBO NOW, for one thing, and the internet feature involve a keyboard that's difficult to use. Otherwise, it delivers all it promises.
I would recommend this to a friendRated 5 out of 5 stars
Just what I needed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Samsung Blu-Ray player. Bought it to replace an older one that was almost 8-10 years old. Would definitely buy again.
I would recommend this to a friendRated 5 out of 5 stars
Great Samsung product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this Samsung player. It makes my tv a smart tv which is the main reason I bought this as well as being able to play dvd's.
I would recommend this to a friendRated 3 out of 5 stars
Not really sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So, I bought a 4K Ultra HD/Blu Ray video and was sooooo looking forward to viewing it on my new 4K TV. Supposedly, the player was to automatically recognize the 4K Ultra...but the picture just looked like a typical Blu Ray to me. I could not detect a difference. Not sure if it's my TV, my player, or just my taste. I also bought expensive, all new cables at the same time, so I could get the most optimal picture quality. Just didn't see any difference between Blu Ray and 4K Ultra. Disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LuckyLindy:
I am sorry to hear that you are not completely happy with the picture quality of this Samsung 4k Ultra Blu-ray Player.
Please contact Samsung Customer Support and a representative will gladly help you troubleshoot and investigate your picture quality concerns. You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  http://m.me/samsungsupport
4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you soon.
- Samsung Solutions
Rated 5 out of 5 stars
Great DVD Playe
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great DVD player that compliments my Samsung Q6 4K Ultra HD TV very nicely. Watching 4k Ultra HD blu-rays is awesome.
I would recommend this to a friendRated 5 out of 5 stars
Very smooth operation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement unit , so far , so good. One minor glitch but I believe it may have been a minor scratch on a dvd
I would recommend this to a friendRated 5 out of 5 stars
Find one used while you still can!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best consumer Blu-ray players ever made. Shame that Samsung pulled the plug. Highly unfortunate.
I would recommend this to a friendRated 5 out of 5 stars
Great Blu ray player.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Blu ray player quality is amazing. It has great quality resolution and sound when playing dvds.
I would recommend this to a friendRated 5 out of 5 stars
Excellent blu-ray player.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent Blu-ray player it works great with my theater projector. And it adds Netflix Hulu and Amazon Prime on to 146 in screen.
I would recommend this to a friendRated 5 out of 5 stars
great pictures easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to go with my 4K Samsung TV. Works great uses the same remote. Now I need more 4K movies to play.
I would recommend this to a friendRated 5 out of 5 stars
Perfect player and good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only one HDMI but really made the price drop from the next model up. Excellent specs for a consumer class player. Samsung is a winner.
I would recommend this to a friendRated 4 out of 5 stars
Ok-good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all it works pretty well, but sometimes the disc tray won’t open and I have to unplug it then plug it back in, also if I pause a disc and it ends up turning off I loose my place
I would recommend this to a friendRated 5 out of 5 stars
Love Samsung Products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all of my Samsung Products. Have been using Samsung for a long time. Too bad the won't be making players anymore.
I would recommend this to a friendRated 5 out of 5 stars
Does as well, or better than the 9500 model and!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, fast loading, accurate . Makes me think there is no need to consider the 9500 model. Compare and see for yourself!
I would recommend this to a friendRated 5 out of 5 stars
Great multi media player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired with Samsung UHD tv and Sound bar. Easy set up, great playback. CD play sounded awesome. UHD blu ray is phenomenal.
I would recommend this to a friend






