Customer Ratings & Reviews
- Model:
- UBD-M8500/ZA
- |
- SKU:
- 5855304
Customer reviews
Rating 4.7 out of 5 stars with 2955 reviews
(2,955 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Streaming 4K Ultra HD Audio Wi-Fi Built-In Blu-ray Player's exceptional picture quality and ease of use. Many appreciate its 4K capabilities and the convenience of built-in Wi-Fi for streaming. While some users found the remote control needed improvement and noted occasional operational issues, the overall positive feedback highlights the player's strong performance and value. The sleek design and good upscaling features were also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale, had it for about 30 days and it started to cause fade in the picture until it was so dark that i could not recognize what was going on..just a bad buy I guess and too late to return it.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Hi Jrock, we understand your concerns with the Blu-ray player. Please fill out the form on http://smsn.us/SamsungSupportUSA and our Social Media team will be happy to look into this. ^Rosi
Rated 5 out of 5 stars
Nice DVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a 4k dvd player to go with my new tv and this one was recommended to me by a friend. I've been very happy with it.
I would recommend this to a friendRated 5 out of 5 stars
Great player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this player! We have all Samsung sound bar and tv as well. It all is controlled by one samsung remote.
I would recommend this to a friendRated 5 out of 5 stars
Super clear sound, stylish look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely one of the best sound bars I’ve had. Super compatible with my Samsung TV. Easy to mount/install
I would recommend this to a friendRated 5 out of 5 stars
Would buy again!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. I bought this for my husband for Christmas, and he loves it, all the extras it comes with just an added bonus!!!
I would recommend this to a friendRated 5 out of 5 stars
Easy hook up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far loads disc quickly. Also accesses amazon video and net flix quickly with a clear picture
I would recommend this to a friendRated 5 out of 5 stars
Great Ultra HD Blu Ray Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Samsung Ultra HD 4K Blu ray Player. Leave it to Samsung to make a quality product!
I would recommend this to a friendRated 2 out of 5 stars
Don't like the way the smart features are set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like the way the smart features are set up On the new tv, I have a different Samsung blu-ray player with 3D and it has the smart package and internet and it has a better design setup than this one.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Wolfe,
Thank you for your review of this Samsung UBd-M8500 UHD Blu-ray Player.
I am sorry to hear that you were not completely satisfied with the user experience.
Your feedback is very important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
Rated 5 out of 5 stars
4K Player for the Samsung 4K TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent !!, everything you would expect from Samsung. Should have waited another month for it to go on sale.
I would recommend this to a friendRated 5 out of 5 stars
This Samsung 4K Blu Ray player is great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It greatly enhances non-HD DVD's and Blue Ray DVD's are very crisp in details and color is amazing.
I would recommend this to a friendRated 4 out of 5 stars
good for netflix not so much for live streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was easy and well prompted, unit works great for wifi use of netflix and hulu. would not hold connection for live streaming. remote would be nice to be backlit or luminescent for functions.
I would recommend this to a friendRated 5 out of 5 stars
A MUCH NEEDED DVD FOR MY SMART TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A MUCH NEEDED ITEM FOR MY SMART LED TV. VERY EASY TO USE, EASY SET UP, THANKS GEEK SQUAD
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. Plays blu ray and dvd. Replaced blu ray player that stopped working.
I would recommend this to a friendRated 5 out of 5 stars
Must have for the 4K TV!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plays regular, Blu Ray, and 4K DVDs!!! Can't do without it. It's the best way to enjoy all of your DVD collection!
I would recommend this to a friendRated 5 out of 5 stars
4K Game Changer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an Amazing player. Every movie including older movies have great clarity. Even cartoons and Anime look great!
I would recommend this to a friendRated 5 out of 5 stars
Dvr
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be great. I only order Samsung products and have yet have any issues
I would recommend this to a friendRated 5 out of 5 stars
Mom was happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a nice upgrade to what my mother had and she was very pleased to get it along with her tv.
I would recommend this to a friendRated 5 out of 5 stars
A gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my mother who wanted a 4K player in her bedroom. She loves it and can’t wait to collect 4K movies now!
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on black Friday. Great value. Works great. Male sure to get great quality HDMI cables.
I would recommend this to a friendRated 5 out of 5 stars
Awesome blue ray player.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome blue ray player from Samsung. Bet buy makes it very easy to buy online and pickup at store.
I would recommend this to a friend






