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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2955 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Streaming 4K Ultra HD Audio Wi-Fi Built-In Blu-ray Player's exceptional picture quality and ease of use. Many appreciate its 4K capabilities and the convenience of built-in Wi-Fi for streaming. While some users found the remote control needed improvement and noted occasional operational issues, the overall positive feedback highlights the player's strong performance and value. The sleek design and good upscaling features were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,955 reviews
  • Rated 5 out of 5 stars

    Wonderful BluRay Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this player it synched right up with my Samsung TV. Works on BluRay, Reg DVDS, and CDs too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Blu-ray player. We wished it had more streaming services though. Still needed to get a Roku stick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Lacking in addition outputs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture output is awesome but no HMDI connection for Surround sound had to use a digital out cable. Only one HMDI port

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent player, loads blu rays pretty fast. Only thing I don't like is it does the same thing my Sony did, if you shut it off it re starts the movie and does not pick up where it left off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic blue-ray DVD player. The only thing that I would like it to also have is a multi-disk function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good 4K player

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 4K player. I’ve had no problems and was easy to hook up. Good 4K player

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Entry Level Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit does not have a lot of "fancy" playback capabilities - wanted an entry level 4K Ultra player compatible and easily integrated with a Samsung QLED TV - works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything you need for movies. It is compatible with the newest audio formats DOLBY ATMOS AND DTS X.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player is good, remote is really low. Quality, you can notice in the control buttons. Hard to use only 1 control even with a Samsung by

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Maxrdc:

      Thank you for your review of this Samsung Ultra HD Blu-ray Player. I am sorry to hear that you are experiencing trouble using the remote control.

      Here is a link to the remote-control diagram and functionality on your user manual (page 10 -11)
      http://downloadcenter.samsung.com/content/UM/201705/20170524120550348/UBD-M8500-ZA-FULL_170324.pdf

      I hope these tips help to solve your issue.

      For further assistance or have any questions on usage and features of this Blu-ray Player, please contact our Customer Support and a representative will gladly help you.
      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Great Blue ray

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Blue ray disc player is perfect for our home application needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - UBD-M8500 Ultra HD Wi-Fi Built-In Blu-ray Player has worked great. Very happy with purchase/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connects wireless to WiFi...for updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well...connects wirelessly for update so I chose this model over the one that has to be hard wired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4K player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DVD player and the picture quality for 4K movies is amazing!! Goes great with my Samsung 4K

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 4K Ultra Blue Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K Ultra Blue Ray Player shows movies that are so visually stimulating when combined with our new Samsung QLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive use remote access to everything. Perfect size and powerful wifi reception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-ray!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Blu-ray player, definitely a must with a quality Tv! I bought 2 units!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plays everything i have tried on it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch interface takes getting used to, but once you have it works great. Remote is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift, was told it's great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told the picture/delivery was great. This was a gift and picked by the receiver of the gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a 4K dvd player to match my new Samsung 4K QLed TV. This was the perfect match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful blue ray dvd player,quality is un standing,love the remote control,that work on tv

    I would recommend this to a friend