Customer Ratings & Reviews

Worst electronics I have ever purchased. Stopped working past the 30 return and had to send it in three times by mail and it still does not work!

DVD Players, especially expensive ones, should not cease to function in less than 10 months - even when they are only used once or twice a week. But this one did. Not at all pleased.

I bought this for the streaming. Using the remote to access internet streaming is challenging at best. Very rudimentary and easy to miss your mark when trying to click on something.

Had to return the first one because it kept shutting off. The second one has some extremely annoying features. Pros: -Relatively quiet. -No problem playing discs or most video files through USB. -I like the buttonless features on the player. Cons: -Every time I play something from the USB, the subtitles are on by default. -I've had two random factory resets. -Unable to do picture-in-picture commentary

This player has issues playing back some movies. Bought a Sony UBPX700 which is seamless with any blu-ray or DVD I tested. The apps on the player however are great but my TV covers all of that. Will be returning this soon. I really tied to run this player through the hoops with different disks both commercial and private home recordings. The Sony player had no issues with any disk I put in it. The Samsung player was ran into so many stops or hangs so often i finally gave up on it.

Didn't use it for a month. When a BRD was tried the unit would not play the disc and the slide out tray would open and close on its own signal. Over and over, open and close. Just stood there and watched in frustration. Will try to return.

The quality it great but when I pause or stop sometimes it will make a loud cutout noise. When subtitles are on they look grainy and to bold.

I know Samsung has exited the 4K business, however, this player is a step back from their Gen 1 iteration with less features...

Noisy unit when playing dvds. Controler just works when it wants too. Not happy with it!!!

This player was great for the first 2 times that I used it. After that, the sound quality is intermittent (the voices go in and out). I tested the disc on another player and it was fine. Finally, I put the new player in another room, and it works, but the sound is low. I can't recommend this one.

still having trouble getting it to work with my sound bar and hdtv. online support from Samsung is not very helpful. consider buying a Sony instead

I hooked it all up and I still can’t get it to work. Not sure what I think about it yet.

First it sucks that it dosent include a HDMI 2 i select the app option and it goes black it does not load anything

Does the job but makes a lot of noise while loading and periodically while watching. I’d look for something better.

May problems with the 8500 don't buy it - the 9500 is a 5 star unit.

I am not happy with this.I thought all I would have to do is turn it on and that is it.Nope,thats not the case.I can't watch no movies and Best Buy didn't honor taking it back because I missed by only two days.I know others that have override it when its gone over by two days.Now I am stuck having download software for it.

Great product Great appearance but I think you could get the same picture from a cheaper product

It was ok while working, nothing special, just doing what it is supposed to do, and today suddenly it stoped working. I contacted Samsung, and now I have to drive like an hour or more to have it serviced, under no warranty. Don't buy it!

I have this hooked up to my Denon receiver, but I can’t hear any of the vocal sounds.

Stopped playing movies after 15 days... tried to open the door to put movie in and the door slammed shut on my hand... lights just keeps flashing red green wouldn't stop. GARBAGE PRODUCT!