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Customer Ratings & Reviews

Your price for this item is $209.99
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The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 2955 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Streaming 4K Ultra HD Audio Wi-Fi Built-In Blu-ray Player's exceptional picture quality and ease of use. Many appreciate its 4K capabilities and the convenience of built-in Wi-Fi for streaming. While some users found the remote control needed improvement and noted occasional operational issues, the overall positive feedback highlights the player's strong performance and value. The sleek design and good upscaling features were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,955 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great addition to the bedroom!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a player for the bedroom. Paired it with our Samsung TV and it delivers a great picture and is easily synced to our WiFi. Very easy to setup for beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Item works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k dvd works very well, I paired it with a receiver and 4k tv and the picture is definatley awesome.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Wi-fi

    Rated 5 out of 5 stars

    Great upgrade to standard Blu-ray player

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k features are stunning! integrated Wi-fi is a plus, compared to my old blu-ray player with an ethernet port. Syncs perfectly with my other Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding reproduction for both Blu-ray and DVD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-ray player does an outstanding job with both Blu-ray and DVD discs. The detail on high-grade content is hard to criticize and it does a good job with older content recorded using equipment that was not as good as it these days. The only thing that cold be improved is a larger power-on indicating light and a display on the front of the elapsed time of the content being played to make it unnecessary to note the elapsed time on the screen if interrupted part way through.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was very easy with my Samsung 4K Ultra HD TV. The picture quality has been very impressive. It has worked well with both regular DVD, Blu-ray and 4K Ultra HD.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to pair with my QLED 7. What a picture!! Player has all the features I want and easy to set up. Best Buy representative knowledgeable on the product and how it compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Quality/Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last month a storm fried my old blueray player (through a surge protector!). It was actually a blessing in disguise. I looked at blueray players in Consumer Reports and this one had a good rating at a price I liked. The install was quick and easy--I simply unplugged the cables from my old one and then plugged them into the new one. The onscreen instructions were easy to follow. There is one thing I will mention--it is true from the other reviews that the highlight is not bright when making your selection. Other than that, I love this product. I was surprised and pleased by the difference in visual quality/resolution. It was almost like I had a new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung player it’s easy to use the quality of picture is fantastic and being able to play either dvd and cd’s really works well for me

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    Mediocre and not Future-Proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: • 4K (HDR10) movies looked great • Interface is clean and user friendly • Tons of apps Cons: • 1080p Blu-Ray upscaling is horrible. My PS4 Pro does an outstanding job upscaling to 4K. • No Dolby Vision. If I would’ve known that Samsung didn’t future proof this player I would’ve never bought it. My suggestion is to just wait for an affordable 4K Blu-Ray player that has outstanding upscaling and that offers both HDR standards. HDR10 and the absolute best Dolby Vision.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      jazeppi

      Thank you for purchasing this Samsung UBD-M8500 UHD Blu-ray Player.
      I am sorry to hear that you are not completely satisfied with the up scaling picture quality.

      To better assist you with step-by-step troubleshooting or adjustment tips, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent bluray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and great sound when connected to my HT. My only regret is there is no 3D support

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great 4K BR and pairs well with my 65” Samsung 4K UHD TV. It’s super easy to use and set and have had zero issues. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Matched our Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a 4K Samsung blue ray player to match our Samsung 4K tv The set up was easy to do Now we can watch 4K movies

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dvd player is very easy to use. The picture quality is great, and the sound is great too. I’m so happy we chose this player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 720p tv for 4 years. Upgraded to a 4k tv. Amazing picture. Upgraded to this 4k blueray player and I was floored. The quality of the picture is just amazing. Very good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great entry level 4K DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performs well and works as advertised. Easy setup for not so tech savvy people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry into 4k Bluray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic player I was skeptical about buying initially. Very affordable, have seen no issues with playback and pairs wonderfully with my Samsung KS8000 TV for easy use. The upscaling and SDR to HDR conversion for older movies and files is nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Wi-fi

    Rated 5 out of 5 stars

    Samsung 4K Blu-Ray Player is everything I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung 4K Blu-Ray player. Installation was very simple and the picture quality with my OLED v is amazing! Definitely glad I opted for the built-in Wi-Fi.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing player. It's great that we can now play and see everything SO well on our Big TV :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Upscaling is a Great Feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a 4K Blue-ray player. I expected 4K movies to look great, but ALL my movies look ah-mazing! The upscaling makes all my movies look better than I've ever seen them. Even my DVD's look better. I really feel this is a great Blue-ray player for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Looks fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays 4k discs just like intended but it also upscales regular blu Ray discs really well! A blu Ray looks noticably better on this player than a regular blu Ray player.

    I would recommend this to a friend