Customer Ratings & Reviews

fantastic, crisp, such clear pictures I have never seen...great player and nice model. easy to use.

great for blue ray and streaming. Works well wth our 4G TV...all Samsung products!!

Easy to use and hdmi control allow my Sony tv remote to control the player ... awesome picture and sound

I hooked this Blu-ray up to a TV that is not a 4k tv. I was told at the store that it shouldn't matter. When I turned things on the video quality was poor and I had no sound. After taking the player back and getting a replacement and hooking that one up, things worked great and the quality was excellent. That is until I turned it off and then started it up later. What I ended up discovering was that I have to turn the Blu-ray on first and then turn on the tv. If I do that sequence then things work great. If I turn the TV on first and then the Blu-ray, it's back to low quality and no sound. Weird. Other than that I love the Blu-ray.

Excellent product. It plays perfect and it hooked up very easy.

Great Blu-Ray player with all the features. Great pictures and easy to use.

The picture quality is perfect. It plays my 4k ultra movies incredibly well. Easily navigatible menus.

Fantastic 4K Blu-ray player. Super easy setup and linked to my Samsung tv seamlessly.

We had a problem with the on/off button on the remote jamming, which kept turning the unit on and off repeatedly if the remote was in front of the unit. Best Buy swapped out the player for us (it was within a week of purchase), and there have been no problems since. I would give the player a 4 overall because of the problem with the remote, but have given a review of 5 due to Best Buy's handling of the problem.

I read the mixed reviews of this player, but wanted to keep all of my components Samsung. I purchased a Samsung TV, Sound bar and wanted the 4K player Samsung too. I have to say, I was very concerned I wouldn't like it as I do. The noise people refer to is only at the loading of the Blu ray. I don't hear anything during playback. The picture quality is excellent and menu is very easy to use. I recommend the player.

The thing basically set itself up! Excellent quality, beautiful styling, and easy to use!

Great picture, easy to use, good quality and good price. would recommend.

This 4K Ultra HD has an amazing picture. It loads fast and is easy to use. The best I've seen.

4K movies look fantastic! I have the 8500 series 4K Samsung TV and two together are a perfect match.

Very happy I bought this player. Easy to install, use, and the picture is incredible.

Easy to use and does everything I need it to do. Love how I can hook up to the internet and stream

Love my new DVD player. Excellent quality, plays all DVD including bootlegs and the apps included are great

The blu-ray player works with the upgrated 4k HD/ It is on good first major price drop.

Have used it only once since purchasing it as a bundle with Samsung TV and soundbar. It played the disc like it's supposed to. In the coming weeks, will play music on it to see how that works.

I bought this unit as I needed a Blu Ray player to accompany my new Samsung Smart TV. This sleek unit works well with the TV, has a complimentary Remote which matches the one with the TV. It is a simple device, and works well. The sales associate went to the trouble to see if it was for sale at another retailer at a lower price in order to save me some money. That makes a big difference and will keep me coming back to Best Buy for all my electronics needs.