Customer Ratings & Reviews
- Model:
- UBD-M8500/ZA
- SKU:
- 5855304
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Streaming 4K Ultra HD Audio Wi-Fi Built-In Blu-ray Player's exceptional picture quality and ease of use. Many appreciate its 4K capabilities and the convenience of built-in Wi-Fi for streaming. While some users found the remote control needed improvement and noted occasional operational issues, the overall positive feedback highlights the player's strong performance and value. The sleek design and good upscaling features were also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Impressive picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4K picture is a huge improvement over Blue Ray. Player is easy to use. Only complaint is the menu stays up to long after pausing, resumning etc.
I would recommend this to a friend - Pros mentioned:4k, Ease of use
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4K is amazing, it is with the investment. The unit is easy to use and operate.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Good with some major quirks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture generated by the player is amazing. It integrates with the major streaming services Netflix, Hulu, Prime, and the others. HBO is not supported. The remote works well from about 12 ft in, but fails further out than that. The remote is not line of sight. The remote and device stops working every once and a while when running disks or will not power on from the remote. I'm not sure if this is my unit or a general problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CMD11:
I am very sorry for the remote control issues you have encountered with your M8500 Blu-ray Player. Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Blu-ray Players)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Blu-ray & DVD Players Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Blu-ray-DVD-Players/bd-p/blueraydvdplayers
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
- Pros mentioned:4k, Ease of use
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and easy to use, bought a 4K Spiderman Homecoming DVD to go with it!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Takes control of the other electronic in a simple
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy, to use. father the regular bile ray player, higher quality
I would recommend this to a friend Nice 4k Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up during the Black Friday sales, works alright,nice length of a power cord, only thing I don't like about it is the shape of the remote, I don't know why it has such a curve to it and feels a bit unnatural. But overall nice player.
I would recommend this to a friend- Pros mentioned:4k, Picture quality
awesome quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome quality, every movie is amazing, can't wait to build my 4k library
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Samsung 4k UHD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, easy setup. Fantastic picture. Will compliment any TV
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Nice Blu Ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit to go with my new smart tv. It easily synced up to my Samsung tv and works great. Nice picture and easy to use controls.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very easy plug and play set up. works great and movies are wonderful
I would recommend this to a friend - Pros mentioned:Wi-fi
Awesome player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs nicely with my Samsung tv. And the WiFi feature is nice to
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung does it again. Quick and easy setup. Looks amazing!
I would recommend this to a friend - Pros mentioned:4k, Picture quality
Love it!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve watched about 3 4K movies with this. All looked amazing!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Not what i wanted!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So i originally bought the Sony 800 and it kept freezing up on me exchanged it and that one did the same so went with this one. I'm actually happy has allot more apps and a better interface. As far as tyre picture its gorgeous! Love the control you have on the picture directly thru three player itself.
I would recommend this to a friend - Pros mentioned:Picture quality
Great 4k Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up this player during black Friday and I'm glad I upgraded to a 4k player. After buying my first 4k Movie, I noticed a big difference between a 4k movie streaming compared to the actual player. The player looks a lot better and it seems to be more lifelike. I would advise to purchase physical 4k movies and use a 4k player if you want the best picture.
I would recommend this to a friend - Pros mentioned:Picture quality
best quality video output
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality blue ray player in the market and excellent support for samsung family TV and sound system
I would recommend this to a friend - Pros mentioned:4k, Ease of use
Great player for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent 4K player. Very user friendly and great price
I would recommend this to a friend - Pros mentioned:Ease of use
Great Blu-Ray DVD Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like this DVD player. So easy to set up and like the sleek lines.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great dvd player for beginners.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great DVD Player. Excellent picture and player is easy to use.
I would recommend this to a friend Great picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this player to go along with a 4K samsung uhd tv i just purchased. Does a great job upscaling my collection of bluray movies.Also tried some regular dvds and they look pretty good.4k blurays look outstanding.
I would recommend this to a friend