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Customer Ratings & Reviews

Your price for this item is $209.99
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The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 2955 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Streaming 4K Ultra HD Audio Wi-Fi Built-In Blu-ray Player's exceptional picture quality and ease of use. Many appreciate its 4K capabilities and the convenience of built-in Wi-Fi for streaming. While some users found the remote control needed improvement and noted occasional operational issues, the overall positive feedback highlights the player's strong performance and value. The sleek design and good upscaling features were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,955 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4K-Blu-ray on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is fantastic. It really does bring up the quality of all DVDs. I have some regular, old DVDs and this machine brings them up to a much higher quality of picture & the 4K DVDs are great.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this blu ray player by Samsung so that my grandchildren could see their movies at my house when they were visiting. First one to use it was our 4 year old. We watched the movie twice!!! The second one to be here is my 8 year old granddaughter and she loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k UHD WITH HDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k with HDR definitely makes a difference and it is very noticeable as well all the movies I have are 4k with HDR and it so much better than HD (1080 P) by far. I'm so happy I made this purchase with the tv and sound system I bought at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K blu ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 4k blu ray player to complement my home theater system. It was great quality, sound. Fit my needs perfectly. Samsung makes quality blu ray players. It does make some sound when it initially starts up the blu ray disks. But it's not a big issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what you expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gave the expectations from the reviews and specs of the product and I'm very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our 4k blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intuitive device. Make sure you have your Samsung login on hand, very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best equipment for the best price at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my wife and I purchased our new Samsung UHD TV from Best Buy we also decided that we would need a UHD Blu-ray player to complete the UHD experience. The sales staff at Best Buy assured us that this particular player would be perfect and they were absolutely right. The picture quality is outstanding, the ease of operation is second to none and the price was right. We have this player programmed into our Harmony remote so whenever we use it it’s as simple as pressing one button installing a disc and watching a video. The only thing that we use the provided remote for is changing settings on the player. We are very pleased with the quality of the player and the clarity of the picture it provides.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great gift. It has all the features and is current with available technology. Hope the ones getting it enjoy it as much as I think they will.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREATSamsung - UBD-M8500 Streaming 4K Ultra HD Wi-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any DVD I play in this product has the best picture I have ever seen. The regular DVD's are greatly improved. The Blue Ray DVD's are nearly 4K and the 4K DVD's are almost 3D . I recommend this product to all that demand the very best will most definitely enjoy this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my nearly 10 yr old standard blu-ray player, and I must say the speed at which movies load is very notable. Within a few seconds the movie loads and provides superb image quality. Netflix and Prime included make it easy to toggle between apps. Lovin it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unreal 4K player and has all the bells & whistles

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsungs new 4K Ultra HD player has all the bells & whistles if you set it up properly. If you have a sound bar that has Dolby Atmos and own 4K UHD movies then you will be blown alway by the picture quality and movie theater surround sound!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2017 model lacks 3D playback and an extra HDMI plug for surround sound. But for normal sound and viewing it's a good player. Not OPPO quality but it's good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good DVD player and very easy to set up and a very affordable price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works great, as advertised

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Consumer Reports as a starting point, not as gospel. Still, all the points CR made in recommending this Blu-ray player were spot-on. I bought it on sale, online, and that went great. I can't find anything to complain about.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Good 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a little noise when playing 4K vids. Great WiFi for Netflix and Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 4k samsung tv and several 4k discs so although the price hasn't dropped dramatically yet I went ahead and spent the money on this. It definitely produces a better picture than my blu-ray player was and hopefully as we get more true 4k movies that'll only get better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and connects easily to Samsung TV. Automatically turns on TV when CD inserted. Sometimes this is a pain though if you just want to remove the CD. I love the fact that you can also play BluRay on this as well as regular CDs. The black color can be a bit hard to see in a dim room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung did it again! Amazing product! Even the presentation in the box is outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Returned before 45 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality was very good, very bright clear picture. Unfortunately, I played 2 different 4k movies and the player froze throughout both movies. I had to keep turning the player off to unfreeze. I recently returned for the Sony x800 which didn't seem as bright of picture but first test didn't freeze.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Mark,

      Thank you for your review of this Samsung UBD-M8500 Ultra HD Blu-ray Player.
      I am sorry to hear that you were not completely satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.

      Should you ever decide to give Samsung products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.

      Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to regain you as a customer in the near future.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Best Samsung 4K blu-ray player, plays 3D movies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There have been newer models delivered by Samsung, but this 4K player is also backwards compatible with all other formats that have come before i.e. plays 4K UHD disks, 3D Bluray, Bluray, DVD, CD. The newer models will NOT play 3D bluray and I have an extensive collection. All other 4K UHD bluray players on the market are backwards compatible with all other previous formats EXCEPT for Samsung. I just purchased this player (after returning the "Newer Updated" model) and couldn't be more happy. Does everything you need it to do, has a multitude of on-board apps, plays 4K UHD Bluray disk AND plays 3D bluray disks as well. Could not recommend this 4K Bluray player more. In addition, this model has not come down at Best Buy too much. probably because it has the 3D capability and the Newer models do NOT.

    I would recommend this to a friend