Customer Ratings & Reviews
- Model:
- UBD-M8500/ZA
- SKU:
- 5855304
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Streaming 4K Ultra HD Audio Wi-Fi Built-In Blu-ray Player's exceptional picture quality and ease of use. Many appreciate its 4K capabilities and the convenience of built-in Wi-Fi for streaming. While some users found the remote control needed improvement and noted occasional operational issues, the overall positive feedback highlights the player's strong performance and value. The sleek design and good upscaling features were also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great image and functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been very pleased with the image quality of the 4k coming from this player, and the additional stream functionality is much quicker than my previous Samsung TV apps.
I would recommend this to a friend - Pros mentioned:Picture quality
Great 4K player with Apps included...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, love it...able to watch all sorts of dvd’s & blu-rays. When digital optical is connected great sound!! Worth the money when reduced to $199
I would recommend this to a friend - Pros mentioned:4k
Ultra HD Blu-ray
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good player and as many Disney digital movies only come in 1080p, and you don't subscribe to Disney+, this is the only option for 4K.
I would recommend this to a friend - Pros mentioned:Picture quality
great player at a great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up because our "old" blu-ray had RCA plugs which our new tv doesn't accommodate. The set up was a snap and the quality is beautiful!
I would recommend this to a friend - Pros mentioned:Picture quality
Great 4k Blu-ray for the sale price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always liked Samsung products. This 4k Blu-ray shows excellent quality viewing. Like thin remote stick. Quick response time. Plugs right into my 4k Denon receiver. Plus. Only one thing is... can't stop, rewind. Has to be in pause or run mode.
I would recommend this to a friendBrand response from Samsung
Posted .Gonzo:
I am sorry to hear that you are experiencing issues with your UBD-M8500 Blu-ray Player.
Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Blu-ray Players)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Blu-ray & DVD Players Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Blu-ray-DVD-Players/bd-p/blueraydvdplayers
We look forward to hearing from you.
- Samsung Solutions
Great Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price point is the only downside to this product. It is priced a bit high for my tastes, but when the kids demolished the old bluRay, I went to the store and bought this one. It works great and has very responsive remote as well as power-on time. It does a good job of upscaling DVDs and BluRay movie are even upscaled. The 4K quality is good and doesn't have that over-vivid quality that I loathe in most systems. The menu system itself is standard for this generation of Samsung products and is easy enough for my 4 year old to learn and use. All-in-all, it is a great buy and has me stuck on Samsung products!!
I would recommend this to a friendGreat price for a 4k DVD player!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price! Give you great upscaling for both your blu ray and normal dvds! Works great for anyones DVD collection along with there new 4k TV!
I would recommend this to a friendBest 4K player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this over Sony model best it give me the option of optical plug for sound
I would recommend this to a friend- Pros mentioned:Picture quality
Great addition to my new 65” 4K TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 4K blue ray player to go with my new Samsung 4K TV. The picture quality is amazing when paired with 4K Movies and I can use the same remote control.
I would recommend this to a friend - Pros mentioned:Picture quality
The state of the art
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love movies and this blue ray let us whatch everything we want with an amazing quality so it’s oerfect for us and for everybody who loves movies at home
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to Operate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 4K Ultra HD player is easy to operate. The only issue I have is the remote looks almost identical to our Samsung TV remote, but it's not a big deal.
I would recommend this to a friend - Pros mentioned:Picture quality
EASY TO USE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had no trouble hooking it up or syncing it with the new TV. We even watched a couple movies on it the first night. Awesome quality picture and sound!!
I would recommend this to a friend - Pros mentioned:Picture quality
Good picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't use most of the features in this since i have a smart TV but the picture is clear and ready to set up if you have a Samsung setup
I would recommend this to a friend - Pros mentioned:Picture quality
Easy to use high quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This paired with the Samsung QLed makes for an awesome experience video quality is great and the remote is small and easy to use
I would recommend this to a friend - Pros mentioned:Picture quality
Like it very much
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed it specifically with a blue ray disk... Images are clear and I eager to keep getting rental movies so I can play them on my blue ray 4 k
I would recommend this to a friend - Pros mentioned:Picture quality
Great BR player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works well. Looks good on my NU8000. The smart functions are working - connects to the network well using an ethernet cable. Have not tried the wireless.
I would recommend this to a friend - Pros mentioned:Price
Good response time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Samsung 4K DVD as my first 4K model. Samsung has a faster processor than the other models and better priced for the features it offers.
I would recommend this to a friend Excellent Unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paired this unit with a new Samsung TV. Both work great and it pays to mate your systems (by brand) as the universal remotes help control one another.
I would recommend this to a friend- Pros mentioned:4k, Picture quality
Needed for 4K movies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to play 4K movies but does not play home made DVD movies (much like the PS4). Price was good and does play the 4K movies and picture looks great. Still need to try a DVD to see how that looks.
I would recommend this to a friendBrand response from MrSamsung
Posted .SoccerCoach,
Thank you for purchasing this Samsung UBD-M8500 UHD Blu-ray Player.
I am sorry to hear that you have trouble playing some DVDs.
Please give us the opportunity to assist you by contacting us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
- Pros mentioned:4k
Great 4K HD Ultra disc player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve learned to trust Samsung products, and this new disc player is no exception. It plays 4K,Blu-ray, and standard DVD’s, and has worked flawlessly.
I would recommend this to a friend