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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2955 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Streaming 4K Ultra HD Audio Wi-Fi Built-In Blu-ray Player's exceptional picture quality and ease of use. Many appreciate its 4K capabilities and the convenience of built-in Wi-Fi for streaming. While some users found the remote control needed improvement and noted occasional operational issues, the overall positive feedback highlights the player's strong performance and value. The sleek design and good upscaling features were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,955 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K Special

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely crystal clear sound and stunning visuals also. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for your entertainment center. Great picture. Works great with my 4K DVD player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Tried several different types and this is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture weather dvd or Blu-ray. Upconverys ti 4K and works great with 4K Samsung tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Blu ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. Although, when it syncs with Samsung tv the remote doesn't work anymore and the tv remote is confusing

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      DaveedSnow,

      Thank you for your review of this Samsung Ultra HD Blu-ray Player. I am sorry to hear that you are experiencing trouble using the remote control.
      Here is a link to the remote-control diagram and functionality on your user manual (page 10 -11)
      http://downloadcenter.samsung.com/content/UM/201705/20170524120550348/UBD-M8500-ZA-FULL_170324.pdf

      I hope these tips help to solve your issue.
      For further assistance, please contact our Customer Support at 1-800-SAMSUNG and a representative will gladly help you. You can also contact Samsung via LiveChat or email. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact
      Or find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy operation and works well. The remote is compact which I like and not overly complicated.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great 4K player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new 4K player. Is looks great and works great. Perfect for my Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K movies look great and even regular Blu-Ray movies look even better than before.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with the Samsung tv, works fantastic, picture and sound are unbelievable

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great apps

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for true 4K Dolby atmos and vision which is what I got. Good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features. Starts up and runs everything when a disc is inserted. Great picture quality

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be very good 4K player ,as only used it a couple times. sale price in Dec 2018 was good. Brough Samsung player since have Samsung Tv.. Good picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice wifi and blu ray player for portable use.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small wifi blu ray disc player that is easy to use and great for portable use. It is a nice product for the price and recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Red Box here I come

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a Samsung Ultra 4K TV, so I purchased this on sale go with it. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice features easy to setup. Good value Would buy another for the bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great blueray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this blue ray player for my new Samsung 65 inch tv works great would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Clarity and sounds matches well would any 4K movie and a Samsung Curve TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K Samsung BluRay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture and sound quality. It works well with my Samsung 65" 4K Tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. Easy setup. Pairs nicely with a Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4K Ultra Blu-Ray Player. Crisp pictures, and awesome sound to compliment my 4K TV

    I would recommend this to a friend