Customer Ratings & Reviews
- Model:
- UBD-M8500/ZA
- |
- SKU:
- 5855304
Customer reviews
Rating 4.7 out of 5 stars with 2955 reviews
(2,955 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Streaming 4K Ultra HD Audio Wi-Fi Built-In Blu-ray Player's exceptional picture quality and ease of use. Many appreciate its 4K capabilities and the convenience of built-in Wi-Fi for streaming. While some users found the remote control needed improvement and noted occasional operational issues, the overall positive feedback highlights the player's strong performance and value. The sleek design and good upscaling features were also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is very nice with great color and is slim
I would recommend this to a friend - Pros mentioned:4k
Rated 5 out of 5 stars
great 4k Blu-ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome 4k Blu-ray player. Makes watching movies more entertaining.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple set up speak doesn’t take to much space overall real nice look
I would recommend this to a friend - Pros mentioned:4k
Rated 5 out of 5 stars
Good Blu Ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a 4K blu ray and this was available at a great sale price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality great picture and value!! Recommend to anyone
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great easy to use. Would recommend to anyone
I would recommend this to a friend - Cons mentioned:Noise
Rated 3 out of 5 stars
Great blue-ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4k Ultra HD Blue-ray player and beautiful 4k resolution awsome when paired with a Samsung 4k tv but I had to return it do to it making a load vibration noise when playing movies and ended going with a Sony 4k blue-ray instead.I prob just got a defective unit but didn't want to get the same unit and run into another issue.
I would recommend this to a friendBrand response from Samsung
Posted .JRod:
Thank you for your review of this Samsung Blu-ray Player. I am sorry to hear that it did not work out for you and had to return it.
Your feedback is very important to us and load noise issue will be shared with our product team.
Should you ever decide to give Samsung Blu-ray Players another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Blu-ray Players)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
5) The Samsung Blu-ray & DVD Players Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Blu-ray-DVD-Players/bd-p/blueraydvdplayers
We hope to regain you as a customer in the near future.
- Samsung Solutions
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great 4k blu ray player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4k blu ray player is great. movies are crystal clear.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great DVD Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plays DVD or Blu-ray discs. The picture quality is awesome.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t complain about the price and the ease of navigating the controls.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Blu-ray player easy set up and use would recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great DVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great DVD player. The picture quality is amazing. Highly recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to use, with many settings for all kinds of cloths
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very Nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing! Works very well and is easy to operate.
I would recommend this to a friend - Pros mentioned:4k
Rated 5 out of 5 stars
Great image
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the product is a excellent purchase option...is amazing 4k
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 4 out of 5 stars
great player
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dvd player and with the built in wifi i was able to use this in the spare bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.played a few movies in it and loves the picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for kids to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture on uhh. Easy to hookup and pairing remotes
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome 4k Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Good price, easy to use. Awesome picture quality on my 4k tv
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
4k DVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased when we got new TV-works great! Easy to use too.
I would recommend this to a friend






