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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 10479 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, picture quality, and streaming capabilities of this Streaming Audio Wi-Fi Built-In Blu-ray player. Many appreciate the built-in Wi-Fi and the affordable price. While the lack of a power indicator light is a common complaint, the overall performance and features are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 403 Showing 8,041-8,060 of 10,479 reviews
  • Rated 5 out of 5 stars

    Great product, easy to connect, works beautifully!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product as a gift for my son. It is in sync with a Samsung Smart TV. It has been a great product, it was easy to connect, and works beautifully. The instructions were clear and concise. Streaming was clear and easy to set up. The price was better at Best Buy than anywhere else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was looking to upgrade my system at home

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for upgrade at my home theater and i see this samsung 4 k i was amazing about all the the extras and also the quality of player i am very happy Thank you best but for the experience of get some that amazing my buying experience

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays blurays great. Regular DVDs the screen blacks out every few minutes for 2-3 seconds. This is not a good player

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to replace a prior Samsung DVD player and we have been delighted with it so far. No skipping issues with disks and excellent connection to subscription services through the Smart option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good player for basic viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade our DVD player with the purchase of our TV. Went with this brand to make it easy to sync with our system. Like the low cost as we don't use it often, but kiddo still likes to watch movies from time to time, so we weren't ready to give up a DVD player all together.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reasonable price, occasional issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, solid app list including your common ones like netflix and amazon. Starts up movies from disc quickly as well. Apps can start within a minute or two of powering on and are snappier than most built in apps on devices like this. However once ever week or two, it powers on and won't display to the screen or respond, or power off. I have to completely unplug it and plug it back in, and then it works with no issue for a couple weeks more. The 4yr extended warranty was super cheap for it so I figure if it actually goes out I can get a replacement quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this is a good blu ray player amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great blu ray player Samsung what I like about this blu ray player is that every time when you take of the disc and you put it back the movie leave you where you pause its awesome.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good blue ray player for the oney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Blu-ray player has a reasonable price. Its play back was smooth, delivering the best video quality available at this price point. The player has plenty of streaming apps available at launch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Previously purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this same one about a year ago and decided to get it again for a new TV in the bedroom. It works best when paired with a Samsung TV, but it does the job it is supposed to do no matter what. I wish it was a bit more responsive about opening and closing the tray, but it is not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good entry level blu ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Only downside is the remote is not very powerful so you have to be close and it won't work through cabinets.

    I would recommend this to a friend
  • Cons mentioned:
    Power indicator

    Rated 3 out of 5 stars

    OK for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good. I had issues connecting iit to my WIFI, but did get it after a few trys. It doesn't have an indicator light to tell you it is turned on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    There are better players for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this item after trying it out. Was disappointed with the features, menus and lack of streamlined compatibility. Went with the Sony BDP-S6700 after the return and am very pleased.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app menu is not the greatest, showing only a select few of the apps available on the device. In addition, it glitches out and stops playing streaming content sometimes between episodes.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for its purpose but I ordered a redbox movie played it and it went mute on me with the message it gives when you play a black market movie. Strange

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job for a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom and dad to finally enter the 21st century lol, never needed one myself due to gaming so I own 3 or 4 bluray players. I had no idea they were so steep 100-120 dollars for a bluray player?! Please, this one does just fine for half the price. You won't be disappointed.

    I would recommend this to a friend
  • Cons mentioned:
    Power indicator

    Rated 2 out of 5 stars

    It's just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason why I purchased this item was to replace a former like item that broke down after several years of use. I am rather disappointed in this product because first off it does not have a power light which indicates that the unit is on. Secondly after using this product for only two months, it froze which required me to unplug the unit and plug it back in to restart the DVD player. I probably should take it back to Best Buy and exchange it for a new one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great BluRay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need to replace our old BluRay player and this was a good choice. My only wish is that it had a little light to let us know when it is recording. But many others might think that annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Your basic blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd one of these and they are a reliable unit. The first one I had for 4 years and this one replaced tha last one. I like that you can get more apps on this one though.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 2 out of 5 stars

    Never again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The access to Hulu and Netflix (streaming services I use all the time) was great. The interface was smooth and was easy to connect to my WiFi at home. Once I moved, it was a different story. It couldn’t find my network at my new place, constantly signed me out of my services & slowed down considerably. I thought a restart would fix the issues, but it didn’t. I ended up throwing it in the trash. Will not buy a Samsung Blu-ray player again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works, and has a space age design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, this Blu-ray player works as it should and includes a remote. No complaints. The outside physical design is not the usual 90 degree angles of a box but instead is slightly curved setting it apart from the other TV and audio components. Nothing drastic, looks great!

    I would recommend this to a friend