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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 10479 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, picture quality, and streaming capabilities of this Streaming Audio Wi-Fi Built-In Blu-ray player. Many appreciate the built-in Wi-Fi and the affordable price. While the lack of a power indicator light is a common complaint, the overall performance and features are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 417 Showing 8,321-8,340 of 10,479 reviews
  • Rated 4 out of 5 stars

    Nice Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good player for playing sound quality movies.very good features and options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Blu Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluray player is good for basic usage. Had a little issue with connecting to wifi, but was able to eventually connect.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 3 out of 5 stars

    Good for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for wacth Netflix and hear pandora and also watch blue ray movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Bd-j5700/za - Streaming Wi-fi Built-in B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it out of the box. Hooked it up to the TV. Tried to stream a movie with it. Movie got blocked due to Sony Cinavia. Unhooked it from the TV. Put it back in the box. Returned for a full refund.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far picture quality is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a product that I have trusted for many years so I have been happy with my selection of this DVD player thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu Ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new Blu Ray player. Thought I would try this one with the built-in WiFi. We love it. We can watch Hulu and Netflix from it and we don't have to switch back to TV just to watch them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless WiFi is not good, We have it in our bedroom & the router is about 35 feet

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      NanaKimberly,

      We're sorry to hear that you're having trouble with getting the player to work.

      The range of the Wi-Fi signal is dependent on the router, and some models will transmit significantly further than others. Without more information on what might be causing the lack of connection, it's hard to determine which solutions might be the best.

      We encourage you to reach out to the Best Buy Geek Squad agents for further assistance with troubleshooting; often times, they have some great ideas or can come out to your house and troubleshoot for you.

      We appreciate your support, and look froward to assisting you.

      --Mr. S Samsung

  • Rated 4 out of 5 stars

    It is a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this product for a friend who have enjoy it so I can say that it is a great blue ray player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good DVD player so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I truly hope it continues to work as good as it does now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good Blu-ray DVD player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Blu-ray DVD player. Has the necessary streaming capability for the movies that we wanted

    I would recommend this to a friend
  • Cons mentioned:
    Power indicator

    Rated 2 out of 5 stars

    We were not pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on black Friday and got a great deal so I thought. We got it hooked up and first thing there is no indicator light to even know if it is on. Our other problem it would constantly freeze while trying to do anything that was networked (netflix). Returned as soon as we could and bought a Sony, Sony works great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great compact player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shorted it a star because it doesn't have a power display so it can be accidently left on for long periods of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good entry level Blu-Ray player

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a relative to go along with her Samsung television. Nice, quiet operation. As a plus, the remote can be used in place of the tv remote.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for sister in NJ to enable her to stream Prime; Worked once! Cannot connect to Prime despite spending $ on an extender from Verizon. Unit does not have a light to show if it's on or off...dumb. Think she will be returning if unable to get it to work properly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was one of the more popular brands and model for sale at the time. Not a ton of features to confuse you, easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 3 out of 5 stars

    Wish it had a light that came when you poweredup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not but again because of the light issue. Other then that it works just fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace another Samsung DVD player. Plays DVDs just fine. Haven't really tried much with the wifi features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Blu-ray/DVD player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an LG Blu ray player. Think the Samsung is a bit better. The remote seems to respond fast and smother than the LG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and I like Samsung audio and video products, however I think they could be more intuitive when using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems yet. Works great! The last Samsung DVD player I had started having issues. I had to stop and replay several times and hoped the DVD played. This is a different model...

    I would recommend this to a friend