Customer Ratings & Reviews
- Model:
- BD-J5700/ZA
- |
- SKU:
- 3205019
Customer reviews
Rating 4.3 out of 5 stars with 10479 reviews
(10,479 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use, picture quality, and streaming capabilities of this Streaming Audio Wi-Fi Built-In Blu-ray player. Many appreciate the built-in Wi-Fi and the affordable price. While the lack of a power indicator light is a common complaint, the overall performance and features are frequently praised.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
big time disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to use with net flix and amazon streaming. Set up went fine. when I tried to connect with the Net Flix icon It would not work 2 phone contacts with Sansung techs were fruitless and difficult. A third contact the next day resulted in a tech who walked me through a host of tests and it was finally determined that my Blu Ray disc player did not have the proper info to support the wire less connection She is sending me a comp stick for an upgrade This person was great
No, I would not recommend this to a friend- Cons mentioned:Power indicator
Rated 1 out of 5 stars
What a Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift that did not keep on giving. The first movie played fine. The next time it would not even turn on. I realize that statistically I'm bound to get a bad one from time to time but it doesn't make the experience any better. I expect better from Samsung. One glaring disappointment was that there is no power indicator light. Come on Samsung! Even most of the cheapos have that!
No, I would not recommend this to a friend Rated 3 out of 5 stars
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the beginning it wouldn’t update, Samsung was not very helpful. So I figured it out myself. Now I use it regularly and it updates fine.
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason this Blu-ray player is very frustrating to operate. When I have it paused for more than a few minutes it seems to lose the spot it was paused at. The last time it was paused I had to go back to the beginning and then it would not let me go to the chapter where it was paused and we missed watching the end of the movie!
No, I would not recommend this to a friendRated 3 out of 5 stars
Blue Ray is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a replacement for my wired dvd player, but this blue-ray player wont stay connected to the wireless network. Works great for disc movies.
No, I would not recommend this to a friendRated 3 out of 5 stars
Blue Ray Player Part 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the blue Ray player is great But when the your whole neighborhood is a outrage no power for 2 hurs . i wi-fi on the player didnt work at all . cant fixs it.
I would recommend this to a friendRated 1 out of 5 stars
No off on light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have returned this device. The remote batteries were dead and there is no off-on light. A pain in the rear - do not waster your money
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello Gary, I understand the inconvenience that you are having to deal with. Please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle
Rated 3 out of 5 stars
An alright blu-ray player...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the blu-ray player due to its wifi capability, but it keeps dropping signal even though the routers is not even 20 feet away from the player...
I would recommend this to a friendRated 3 out of 5 stars
Good DVD player, but no manual buttons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an average DVD player. It does what it is supposed to do, but there are no manual buttons to use if the remote goes bad. So no remote, no dvd.
No, I would not recommend this to a friendRated 3 out of 5 stars
It's just okay for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, it isn't the greatest product. Really outdated software. Apps also use older versions. But it's fine for a cheap Netflix box.
No, I would not recommend this to a friendRated 3 out of 5 stars
Too pricy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because it was the same brand as my tv but the length was too long and not necessary. That is why I returned it and purchased a smaller size.
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent blu ray player but nothing special. If looking for bottom of the line blu ray player this will due
I would recommend this to a friendRated 3 out of 5 stars
Very slow.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this. It seems like it is very slow and the remote is buggy. The app interface is also really cheap and hard to use.
No, I would not recommend this to a friendRated 3 out of 5 stars
Fairly good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, however the wifi feature stopped working right before we started moving, im hoping they will exchange it. Works great otherwise
I would recommend this to a friendRated 1 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box, this particular model / product was faulty. Although we have another one which works fine
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work as avertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has Ndtflix but does not always let you access it. You get message that is not connected to internet but you are. Utube and other apps work just fine.
No, I would not recommend this to a friendRated 1 out of 5 stars
Will not connect in wireless mode
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot use wireless feature. Tried numerous ways based on other people with similar problem. Player does not recognize any wireless network.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work well with Samsung TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get this thing to work at all with my Samsung tv. it would not connect to the internet at all and we were never able to watch netflix on it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ease to operate.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Boot up time is a little slow. Connection to the wireless network is not working very well. Works well with the new Samsung TVs. Easy on the budget.
I would recommend this to a friendRated 3 out of 5 stars
Stream challenge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason, all of the apps will not open in a timely manner; and some still have yet to open. Other than, it operates adequately.
No, I would not recommend this to a friend



