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Customer reviews

Rating 4.3 out of 5 stars with 10479 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, picture quality, and streaming capabilities of this Streaming Audio Wi-Fi Built-In Blu-ray player. Many appreciate the built-in Wi-Fi and the affordable price. While the lack of a power indicator light is a common complaint, the overall performance and features are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 10,479 reviews
  • Rated 1 out of 5 stars

    Did not work well with Samsung TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this thing to work at all with my Samsung tv. it would not connect to the internet at all and we were never able to watch netflix on it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 1 out of 5 stars

    Poorly made player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    starting with there is no lights to indicate that the system is running. only two bottoms on the actual device so if u lose or brake your remote your pretty much screw. Had problems exiting the disc whom does not indicate if theres any type of function going on on exiting disc had problems from day one of purchased.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ease to operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boot up time is a little slow. Connection to the wireless network is not working very well. Works well with the new Samsung TVs. Easy on the budget.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that the player has no visual indicators. Nothing to tell it is on or playing. Expected more from Samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player is horrible, would not connect to the Internet. Turned off and on several times. Even turn off router and still nothing.

    No, I would not recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Hello Jbomb1018, we understand the issue you are having with the Blu-ray player. Please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle MsSamsung

  • Rated 3 out of 5 stars

    Wouldn't Hold a Strong Wi-Fi Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great for the CD/DVD/Blu-Ray disc playing, but the apps didn't work well because the device wouldn't hold a strong Wi-Fi connection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no cord to hook it up to the tv....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is no cord to hook up to the tv need to check with best buy if there should have been one in the box or will I have to purchase one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Had two defective units

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and it worked for a day. Then it froze while doing a software update. After that the wifi wouldn't connect anymore. Tried everything but it wouldn't work on wifi. So I exchanged it for a new one. That one worked for at first, but then I watched a DVD and it started clicking really loud in the middle of the movie, like a mechanical problem. So I returned it and bought a Sony instead, for the same price and haven't had any problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD never connected to the internet. The Sony we purchased the following day connected immediately. I’ll be returning this item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great but brand doesnt seem to matter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None of the DVD/Blueray players seem to be any good. Yhis one has probably been the best so far. Software user interface is nit well designed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not the best dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not come w/ HDMI cable,little pricey at best buy compare to Costco.. have it delivered same day coz i dont want to go out..

    I would recommend this to a friend
  • Cons mentioned:
    Power indicator

    Rated 2 out of 5 stars

    good dvd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what it says it does but it needs to have a power button light. not sure if it is on or off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Freezes up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it stops working. They only way to get it to work is to unplug it at then plug it back in. Frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wi-Fi set up is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a dozen smart TV's and dvd players over the last few years and setting up the wi-fi on this player was a huge pain in the rear.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 2 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has no lights to let u know that it's on. I bought 2. The other one never worked.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power indicator

    Rated 2 out of 5 stars

    Bleh not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this could tell you whether it is powered on or not. I don’t recommend this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 1 out of 5 stars

    Played discs, wouldn't stream!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player played bluray and dvd beautifully. Most consumers get the Vast majority of programming from streaming services, this player never fully wioked for streaming and ultimately after a month completely stopped streaming altogether. I did factory resets, software updates and nothing helped. I did a search and found this to be a Very common problem!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't really like it too much because there is not a play button on the machine. If I lose the remote, I'm screwed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not all that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my mom to be able to stream Netflix and others. This would not connect to Verizon/Frontier so had to return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DVD reset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first one. It stopped working and I would have to unplug to reset it. This happened 3 times in the first month.

    I would recommend this to a friend