Customer Ratings & Reviews

Works good enough. Needs better apps, such as hbo.

its a good blue ray player and works fine so far k

It's freezes every now and then! I'm not to happy!

Poor Product can't return due to return policy dkss

I was excited to purchase this item when it went on sale. Unfortunately for me, it wasn't worth the buy. It had to be updated within a day of use. The box claims "over 250+ apps" but it was difficult to find more apps to add. After linking the apps available I wanted to use, it began to give technical issues. I called Samsung for help and they fixed the issue. After another day of use, there were more technical issues while using the apps. I had been using the player for four days and had given up with the technical charade so i returned it. It may have been a great product for the few hours I have used it but the tech issues were just too much. I definitely must've gotten a defective item.

The price reflects the quality. Had problems with it from day one and unfortunately I had to return. I really dislike the fact that it doenst have power light to show it is on.

Skips, slow..not worth the price. Returned.........

Bought to replace exact model purchased(another store) as a basic player it is fine. however started to have connectivity problems via WiFi. nonsensical error messages stating "system updating try again later.no problems with other dvices on my WiFi

I returned the Samsung blue ray player. It would not connect to wireless network. Tech support said it needed an update. They failed to send instructions in 3 days so I returned to Best Buy. Employees at Best Buy allowed me to return it for full credit.

The built in wifi would not set up with this item. A friend is a computer tech and he could only set up using a cable from a wifi extender setup that i luckily had stored away. Do not buy the wifi model! Save your money and just get the regular one

I was just going to get a basic DVD player to replace our dead one but my wife wanted to get this since it had smart capabilities. A couple weeks ago, it stopped connecting to the internet. I checked online and its apparently related to a software upgrade from what I could tell. There was a newer firmware upgrade that I performed the other night on this with a direct ethernet cable which allowed me to see my wireless network again, connect to it and show full coverage. But it still does not connect to ethernet to allow Netflix, prime, pandora etc to work. It also shows conflicting messages about connection now. I guess I will be contacting Samsung now.

Because it lacks a digital user interface it is difficult to know when it is on. It is not impressive at all. I took it back and got a better DVD player.

I bought this around Christmas. I wanted a bluray with netflix etc- also a wireless player. This player would stop working in the middle of netflix movie-freeze .dont waste your money-traded it for an more expensive Sony player-happy now

It works great after you get it on. Can't tell on/off then you hit the power button again and you've shut it down. It has a long delayed response to the power button. Going to get a replacement and relegate this one to the basement.

I bought this blu ray player in November,and when I turn the player off,it turns itself back on. I found out by searching on the internet that lots of people are having that problem. I bought 4 year geek squad with it,but they would not replace or refund because it was still within the manufacturer warranty. Best Buy sent it back to Samsung. I don't think that will accomplish anything,because it will probably have the same problem again. I will definitely think twice before buying Samsung products in the future. If Samsung replies to my comment,I am not interested in your accuses. I want a full refund.

Normally I am happy with Samsung products, but this one has not lived up to what I have experienced in the past. The screen keeps freezing up and then we have to unplug the device, plug it back in and restart it to get it to boot up.

Box claims 250+ apps. There were about 10 preloaded apps. That's all you get. No way to download more; called Samsung & they said that device only comes with what's loaded on it. The device cannot retrieve additional apps.

Have had this for a few months now and have had several movies stop playing at various times. Turn it off it cools off , back on plays for about 10 minutes then stops or skips again. I dont recomend this for DVD or BlueRay movies.

I read some reviews about having issues to connect to WiFi, I did experience this problem and decided to exchange it for a Sony. Once that it did not sync on second try I exchanged it and did not did much of troubleshooting.

Have had 3 Samsung players and all failed early (1 year or less), and all seemed to have issues reading a regular DVD on occasion. I have a different brand now, and no issues whatsoever.