Customer Ratings & Reviews

I have an older model Samsung blue ray player and it doesn't give me any problems. With this new blu ray player we watch bluray DVDs and it kicks off. Then when I restart it again I gotta fast forward to where I was in the movie. This happens numerous times watching a movie. The most was 5x. It gets irritating and old. After awhile you don't want to even watch the movie anymore.

Don't really use it much. I haven't turned it on in a long time (Hope it still works).

It's an Ok Blu Ray player, but the streaming capabilities are terrible. Had to buy a streaming stick.

Slow to load any of the apps and even disks. Became so frustrated that I returned it for a another brand.

I have a Samsung television and I followed the instructions on setting up the blu ray player. I have yet to see how the player actually works. I also stopped into Best Buy for help, I was directed to the customer service phone line. I have made 3 calls all lasting about 45 minutes and got no where. I can't really rate the player without all functions on the tv activated.

This was an inexpensive Blu Ray player, and an open box on top of it. So I got a good deal. That being said, what a piece of crap. Because its open box I can't return it. I got it to stream, since my TV is not smart. The streaming format is a joke. I can't add any decent apps only the crap it offers. It also drops out all the time. Junk!

Worked great for the first few days. However, when i had to do a software update, it does not recognize my network anymore. I have gone through numerous ways to try to connect and samsung was no help at all. They don't seem to know what is going on. I have read other reviews on the internet after have this problem and it seems to be very common. What a waste of money.

This is not very good. For the first 2 months it was then it would not connect to wireless or ethernet to internet for the smart app use. I sent to samsung under warranty repair and they sent it back. Same issue. Now Im just using it for a simple DVD player, which was my original intent. Bummer that the extra apps (netflix, pandora amazon video) are useless.

Returned to exchanged for a different on cause of no power light

This product has cheap functions and a cheap remote. Would not recommend this to anyone for purchase.

I purchased this model a year ago. Within a few months the player stopped reading blu ray discs. I sent it into Samsung to be repaired and it is now doing the same thing. It also takes multiple loads to read regular discs now. I would highly look at a different models or brands. I've always been s big supporter of Samsung and this ruined it for me.

When I turn it on, it takes forever to come on. Just don't care for it but it does the job.

After first update, it would constantly freeze up when attempting to sign on to Netflix or Hulu. Called Samsung and they would blame my internet connection even though every other device in my home was working just fine. Made me restart and reset my router and modem several times but would not admit that it was a problem with the blu ray player

Every time I turn it on I have to log back into my WiFi. Sometimes it won’t connect to the internet and other times it won’t load the few apps you can get. The remote doesn’t turn the tv off, even though there’s an option for TV. I’m looking to buy another one. What a waste of money

Constantly shuts off when trying to stream, going to take back and try another $70 blu-ray player

Keeps freezing, turns off spontaneously to where you have to unplug it from the wall to reboot it

We brought the BD player home and it connected to our network just fine. Then the player did an automatic update and we could no longer connect to our home network. I did some research online and found out that this is a known problem with no solution. We had to return the unit since we use it mostly to watch things like Netflix over our home network.

Maybe I just got a faulty one, I don't know but it's passed the time for me to be able to return it, anyway it constantly becomes non-responsive. Even using the buttons on the unit itself won't work. Only way to get it to work again is by unplugging it and plugging it back in

I bought this product because I love Samsung products. I took it home, all worked fine until I did the update. After the update, it would not connect to the network. I returned it for another one and the same thing happened. I called Samsung support and they offered no solution. Don't waste your money or time on this one - get the Sony!

The DVD was connected to wifi then lost connection. Tried everything but will not connect