Customer Ratings & Reviews
- Model:
- BD-J5700/ZA
- SKU:
- 3205019
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use, picture quality, and streaming capabilities of this Streaming Audio Wi-Fi Built-In Blu-ray player. Many appreciate the built-in Wi-Fi and the affordable price. While the lack of a power indicator light is a common complaint, the overall performance and features are frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Wi-fi
Compact and great output quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasantly surprised with the player. It's so compact and very easy to connect. Just plug and play. WiFi internal is a great addition.
I would recommend this to a friend Samsung blu ray Player not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this Player a month and it's stopped playing blu rays altogether. Taking back to store tomorrow knowing I can only exchange it for one like it. NOT HAPPY!
No, I would not recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item approximately 6 weeks ago as an open-box item. It was marked as in "Excellent" condition. The item does not work properly. Very disappointed in purchase.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about a month and was not able to power up after. Trying calling Samsung customer service and they were no help. Guess you get what you pay for....
No, I would not recommend this to a friendJust doesn't seem to work right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I generally like Samsung products- televisions, phones, tablets. But this just never seemed to work right. I keep getting a black screen, during movies or just looking at the menu.
No, I would not recommend this to a friendIs not compatible with Uverse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not connect WIFI after several tries, got it to connect and then it dropped. Took it back for the SONY and boom... work like a charm. LOVE Samsung, but NOT this Blu-Ray player
No, I would not recommend this to a friendLasted six months and then died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a cheap and poorly designed player. Even when it was operational, the streaming services were intermittent and after six months the unit completely died. Junk.
No, I would not recommend this to a friendBlue ray won’t work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used this DVD player four times. All four times I have tried blue ray discs and they will only work a few min. Regular DVDs will play. Not worth the money!
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello3angels, we understand your frustration with this blu-ray player. If you are still having issues, please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The WiFi does not work! You have to be literally next to the modem and even then it won’t work. So now we only have a DVD player. Find something else
No, I would not recommend this to a friendDidn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Hooked it all up and set it up to my wifi but it kept freezing up, couldn't even get it to turn off. Had to unplug it from the outlet. Returned!
No, I would not recommend this to a friendWould not power on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit would not power on. Returned unit and exchanged for same model. That one would not power on either. Returned and got an LG
No, I would not recommend this to a friendDisc plAyer problems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The blue ray player has its bad moments, looses WiFi signal takes a very long time to get to work,I would have to unplug it,it's an inconvenience, very frustrating.
No, I would not recommend this to a friendDoesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect to the Internet. Have tried to troubleshoot with Samsung. Cannot fix the problem. Asking me to send back to repair. I don't even want to own it now.
No, I would not recommend this to a friendTried three. Gave up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one quit working when it couldn't complete a softeare update. Second one quit playing dvds after a couple days. Third one also quit playing dvds. I gave up.
No, I would not recommend this to a friendNot so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It keep losing internet connection all my other internet electronics picks up find, even when I disconnect the others it still won't pick up, waste of money.
No, I would not recommend this to a friendLame
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dvd and streaming play is bad. Had it for a year and it locked up and refused to work anylonger. Now have a paperweight.
No, I would not recommend this to a friendWould not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This player will not stay on without losing signal. I thought it was my Wi-Fi but when I used the USB port the same issues keep occurring. Very disappointed.
No, I would not recommend this to a friendVery disappointed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returning this item. Trouble connecting to the Internet. If lucky and accomplished that, after software update, it will not hook up to the Internet again.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work! I plugged it in and powered it on, got to the main menu and it froze there. I couldn't even get it to power off. I had to unplug it.
No, I would not recommend this to a friendBlu-ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item would not connect to my internet no matter what we did. We ended up returning it and getting a different brand which we have had no issues with.
No, I would not recommend this to a friend