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Customer reviews

Rating 4.3 out of 5 stars with 10479 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, picture quality, and streaming capabilities of this Streaming Audio Wi-Fi Built-In Blu-ray player. Many appreciate the built-in Wi-Fi and the affordable price. While the lack of a power indicator light is a common complaint, the overall performance and features are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 509 Showing 10,161-10,180 of 10,479 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to hook it up to watch a movie Christmas day and realized I needed more cords to do so. It came with a power cord and that’s it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't know their products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I did get the right product geek squad charged me twice for delivery.mi was here when he mad the call to not change me again since it was BestBuys fault.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was advised by sales clerk that this would work with current surround sound. It did not only takes HDMI. Their solutions was to purchase all new system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this DVD player about 3 weeks ago and it already stopped working. It just started shutting off out of nowhere and now it won't turn back on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Streaming, Wi-fi

    Rated 5 out of 5 stars

    By far the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited several months before writing this to see exactly how it worked and if the comments about the on/off light is a problem. First, the on/off light is definitely NOT a problem. The system goes off after a short period of non use. When you go back to watch the movie, it remember where you stopped. The remote is very good, the screens are great, the wi-fi works awesome. Great streaming options. Just bought my second one (on sale) for the bedroom.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible, unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player was recommended by the Best Buy associate but its terribly unreliable, ffreezes often and the only solution is to unplug and start over.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wi fi connection doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this player for my wife's parents. I ran the update and now the we fi doesn't work and you can't get online. Very unhappy. Going to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LOT OF TROUBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE HAD A LOT OF TROUBLE FOR SOME REASON IT SAYS NEEDS TO UPDATE BUT IT WONT AND REMOTE DOES NOT WORK IT EVEN WITH NEW BATTERIES

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not even last 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought in dec 2015 and it stopped working in may 2016. I did not even use the product that often. It recognizes the player but wont stream, play a dvd

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Blueray I’ve Owned

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always freezes. Called Samsung, they have me keep downloading updated drivers. None of that works. Loud as it spins.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work at all had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't work at all. It would but all apparently some kind of manufacturing defect. I cannot recommend this to anyone will not buy it again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Okay but would get something different next time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't even last a year with hardly any use. I was very disappointed in the quality and would not recommend it to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    10Mbps or faster only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't connect to wifi. After multiple attempts, was told that this unit only supports wifi connections of 10mbps or faster. I returned the unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend for Christmas. I thought it came with component or HDMI cables but it did not. I can not hook this up to my tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and set up was easy. However when streaming the unit will knock you off the internet in the middle of a show. Very disapointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use with my insignia sound bar and subwoofer and was seriously disappointed. What happened here Samsung? Avoid this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally get Samsung DVD players I find this one to be very cheaply made it definitely works but the plastic on the outside is very cheap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't use features, only DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning this as soon as I am in the area. It will not hook to WiFi. Will not play netflix or any other feature because of this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amazon is not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon is not working, seems be working different times. Going to turn it in or contact Samsung to replace. The other apps in there is working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 4 out of 5 stars

    Good product good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on Black Friday, had the best price of any blu-ray wi-fi player available. Works good, easy to hook up. Like other reviews, my only complaint is there are no indicator lights on the front whatsoever. The only way to know if it is on is if it shows up on the tv connected device menu.

    I would recommend this to a friend