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Customer reviews

Rating 4.3 out of 5 stars with 10479 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, picture quality, and streaming capabilities of this Streaming Audio Wi-Fi Built-In Blu-ray player. Many appreciate the built-in Wi-Fi and the affordable price. While the lack of a power indicator light is a common complaint, the overall performance and features are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 10,479 reviews
  • Pros mentioned:
    Blu-ray player

    Rated 4 out of 5 stars

    compact blu-ray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player fits nicely in the limited space I have. Great for Netflix , blu ray playing etc. Slight confusion with remembering to tell devise to switch to memory key if a dvd is still in player. Remembers last thing it ran, be it dvd or off a key.

    I would recommend this to a friend
  • Cons mentioned:
    Power indicator

    Rated 1 out of 5 stars

    Does not Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See review from James on Oct 22, 2017. I could have posted his same review. Units works only now and then. Front buttons don't work and remote doesn't work until you unplug unit and apparently let it reset. Then it works again for a day or two and then it does the same thing again. I didn't call Samsung. I tossed it in the trash after dealing with it for too long. Samsung...No it's not the power source or the operator, it must be a faulty circuit board in the unit. Also its needs a power light so we know its on. From the reviews it appears some units work fine. I have other Samsung products and love them. Buyer beware on this Samsung product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 5 out of 5 stars

    Great Blu ray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Blu ray, good apps, works great. Definately recommend

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 5 out of 5 stars

    Great unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bundle for this bluray, got all the features i need

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 5 out of 5 stars

    Awesome Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect working blu ray player absolutely no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player, Wi-fi

    Rated 5 out of 5 stars

    Great with WiFi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well in my bedroom, better than my Roku 3.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No red indicator light

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power buttons on the DVD player itself does not have a red indicator light. So my problem with this is- i never knew if I had left it on or off during the night. The buttons are also very hard to touch - if you can understand what I mean- ex. it wasn't like a soft press to shut off. The shape of this model is curved in the front, additionally with a ribbed texture. This product does not come with the electronic cord you need to connect to your TV, you will need to purchase that seperatley (unless you have it already).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is a real great system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all reviews on this product and it the reviews said all good things and the firm ware updates real quick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our parents for Christmas. I’m boxing and set up as a snap and within minutes they were up and running. They use this mainly for streaming Netflix.

    I would recommend this to a friend
  • Cons mentioned:
    Power indicator

    Rated 1 out of 5 stars

    Don't buy waste of time and money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So when hooking it up I noticed it didn't have a power light indicator so I didn't know if it was on or off. Then after getting it hooked up, it then shutdown on me so I had to unplug it. Then it happened 3 more times so I will be taking it back first thing tomorrow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not stream smoothly, apps not supported

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my model for about two years now and I have had issues with it from the first week. I have to preform a hard reset of the device about once a month because it stops connecting to apps and won;t stream anything. Today after spending an hour online with HULU customer support because even the hard reset wouldn't work, I was told this model is no longer supported for app updates so I can't use it to stream HULU at all, so now I have to replace the device if I want to actually use the apps I am paying for. Save your money people, definitely not worth it for a streaming device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible blueray, problems connecting to Netflix, sometimes it worked most times not. It said we had Internet connection problems, even though no Such problems with our other devices, and the other blueray we have in another room worked fine. Could not for the life of me figure out was wrong. We only had this blueray for a day, took it back and got another brand, so far so good with that one. Stay as far away this blue ray as you can!!

    No, I would not recommend this to a friend
    • Brand response from Best Buy Customer Service on behalf of Samsung
      Posted .

      Please note that a small number of units may have experienced an issue while trying to connect to Netflix. There is a firmware update that will address this, so if you are asked to update your firmware please do so by clicking “ok” on the pop up window. If you have any further connection issues, please contact Samsung Customer Service at 1-800-SAMSUNG.

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 3 out of 5 stars

    Very good BD player, weak on Smart functions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and easy to use. "Smart" features are lacking although it does allow access to video stored on network disk.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WiFI totally unreliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFI is totally unreliable. I have gotten to use Wifi twice out the dozens of times I have tried to connect. It "sees" my router, but refuses the ID. 1 out of 10 attempts MAY connect. Mostly I just finally give up. Yes, I have reset the router...many times. All my phones, laptops, tablets and desktops connect flawlessly. Yes I have updated the firmware..twice. As mentioned numerous times, need a power light on front. I would happily return it if BestBuy did not have such a restrictive policy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Won't connect to home wifi network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to replace an older Samsung Blu-Ray. I selected a Samsung because our TV is also made by Samsung. Installation was a snap and the instructions are pretty easy. The weak point is the unit's inability to connect to our wireless network. It detected our wifi just fine and I input the password however the player never connected to the network. The whole reason we bought the unit was on account of the ability to connect wirelessly so it is essentially worthless to us.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    My first blu-ray player with Wi-fi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome player. Excellent Wi fi. YouTube looks/sounds great w my Tv and Sony bookshelf stereo. My first Blu-ray player. Open-box great deal. Super fast free shipping! You must purchase HDMI cable separately. No problems. Very Happy!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performs exactly as it stated it would. That was reassuring to know I received what I paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to set up and work with my home wifi. I don't have cable in the room I have it set up in, so it is nice to have the Netflix hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Samsung Blu-ray player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I got this as a Christmas gift for my father and he loves it. It's played everything with no issue. The wifi is an added bonus as I purchased this on sale for the price of the lower model.

    I would recommend this to a friend
  • Cons mentioned:
    Power indicator

    Rated 4 out of 5 stars

    Nice DVD Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is that there is no way to tell if it is on by looking at the device.... no light or anything when turned on.

    I would recommend this to a friend