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Customer reviews

Rating 4.9 out of 5 stars with 2482 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers regard the T5 1TB External USB Type C Portable SSD highly for its ease of use, compact size, and ample storage capacity. Many appreciate its lightweight design and the speed provided by the solid-state drive and USB Type C connection. While some users noted that the drive can get slightly warm during extensive use, the overall positive feedback points to a generally well-received product. The price point is also frequently praised as favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,482 reviews
  • Rated 4 out of 5 stars

    Exactly as described. Solid storage device. Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. Solid storage device. Easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    T5 Failed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Months getting this hard drive it failed not reading on Samsung T5 application hard drive is connecting to computer but not on program. im a DJ lost all my music thank god for back up this hard drive is supposed to be the best on the market

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great tab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tab bought as a present husband loves it...….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great disk drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 stars but instructions were awful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool product to keep around and is pretty handy too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung SSHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 1 TB Samsung SSHD I purchased from Best

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Wish it worked, great design though

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this, but it was not compatable with windows 8.1 computer USB 2.0. It froze my computer and would not recognize it, so I had to return it. Bummer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great as Time Machine, not curr. software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly small, works great, immediately boots up into a Time Machine mode but the Samsung software wasn’t the current version. A headache dealing with Samsung support

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Reshoot.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the T5 to use with my Blackmagic 6k but when I went to transfer the data it wouldn't work. I went to Best buy to have the Geek Squad look at it but they couldn't figure out what was wrong either. I needed to film so I just bought another one. Maybe I got a bad one. My new one works fine. The reason for the one star is the footage I had is now gone. Reshoot!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device , however the set up was a bit tricky. You have to reformat the device to get things connected. moving forward after OS Catalina for mac users it will no longer be supported by apples next OS upgrade

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Decent External.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a while. Then starting dying and corrupting my files.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    SSD T5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get it to work. I watched several videos. Dont lose your pw bc they cant send you a reset!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    First Samsung SSD that I've returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SSD wasn't compatible with my mac mini. After sleeping, I'd see a message, "Disk not properly ejected", which is never a good sign for an external disk. Worked on that for several days before giving up and returning it. I've never had trouble with a Samsung SSD before, and I have several, so I assumed this one would be like the others and just work. For example, I have a Samsung X5 SSD that just works on the mac. Replaced this SSD with a SanDisk Extreme SSD, and that works well with the mac.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Defective connector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective usb-c would not stay plugged in Kept falling out during use

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    LOST MY DATA - Worthless!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backed up a directory only to have it fail when I tried to retrieve the data. Not sure what to do about the data but know if is a worthless paperweight now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    better than HHD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, easy to install, but the speed its so slow

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    eh!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not want to install all the software that came with the drive. decided to stick with samsung TVs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great SSD drive for the money as I would not get t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great SSD drive for the money as I would not get the seven because it’s over clocks lost

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Big waste of time and money and didn't work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It mostly did not work. It never updated automatically, even though it was set up to do that. Had to have a Geek Squad member reload the software in order to do back up my files. I returned this product on 1/22/2020 because it was unreliable and just didn't work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Make sure you need an SSD rather than a hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, just not for my use. I needed a normal hard drive for backups, thought I would experiment with this. This is very fast, just more expensive. Would not recommend for the general population but if you need speed and are ok with the lower size + higher cost, then it is totally worth it.

    No, I would not recommend this to a friend