Customer Ratings & Reviews
- Model:
- MU-PH8T0S/AM
- SKU:
- 10765185
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the product's overall performance and speed, with many users praising it as the best SSD they've ever used due to its rapid operation. Its portability is also a significant advantage, particularly for tasks like running lightweight AI models. Additionally, customers appreciate the generous storage capacity, such as 8 TB.
This summary was generated by AI based on customer reviews.
Excellent Piece!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. So fast and very portable. Would recommend!
I would recommend this to a friendSamsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had an issue with it. Durable and works well.
I would recommend this to a friendPortable SSD Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect SSD drive from Samsung small and durability
I would recommend this to a friendBrand response from Samsung
Posted .Eric:
Thanks for purchasing Samsung's T5 EVO SSD. I am happy to see that this portable drive is meeting your needs.
T5 EVO is an ideal choice for gamers and content creators. This SSD is engineered to handle large file transfers while still small and nimble enough to take on the go.
Should you ever have questions or need assistance using this product, please know we’re always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thanks for choosing Samsung for your memory storage needs!
- Samsung Memory
Great external SSD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it, I use it with my nvidia shield tv pro as a plex server and it works great.
I would recommend this to a friendCouldnt be more happy with 50 off plus financing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back up old ps4 games with a ssd that will last working great
I would recommend this to a friendHigh quality! More storage than I’ll ever use.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great capacity and no issues. It’s not the fastest, but you know that going in
I would recommend this to a friendMassive storage in a tiny package
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellant unit, fast, efficient, price is high but worth it.
I would recommend this to a friendGod is Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like so far. Hopefully I would be able to for some tmes.
I would recommend this to a friendNOT RELIABLE AT ALL
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems slow compared to other SSD drives, it takes a while to open video files, I don't know for photos since I use it only for video, it started acting funny after 3 months of use, I tried to fix any issues with Disk Utility but it did not work, I tried Terminal and it did not work either, so I decided not to use it any more because I'm afraid it will fail at any moment, so I transfer all my data to another disk before anything happen, so in my experience I don't recommend the T5 EVO SSD, not reliable at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HumbertoN:
I’m very sorry for the difficulties you’ve experienced with your T5 EVO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T5 EVO SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you and to make this right.
- Samsung Memory
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to archive files from my laptop, phone, and tablet. Seemed to work fine but now cant even access the drive. Keeps telling me to format drive. Samsung magician can detect the space used. First experience with this particular product. Had no issue with samsung 1tb ssd
No, I would not recommend this to a friendBrand response from Samsung
Posted .fuentesa:
I’m very sorry for the difficulties you’ve experienced with your T5 EVO SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
Do Not Buy if You Own an Xbox!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for storage for my Series X. (Note: I bought it for *storage*. I know you can’t launch native Series games from external storage.) The Xbox only recognizes it as media storage, but even for that gives an error message that it’s too slow. Worthless for a console.
No, I would not recommend this to a friendBrand response from Samsung
Posted .copeknight:
I’m very sorry for the difficulties you’ve experienced with your T5 EVO SSD and X Box. We completely understand your frustrations, and we are here to help.
Here are a few steps you can try to resolve this:
Check the USB Cable: Ensure you are using a USB 3.0 or 3.1 cable. Sometimes, using a different cable can resolve speed issues.
Format the SSD: Make sure the SSD is formatted correctly. The recommended formats are NTFS or exFAT. You can format the drive using a PC or Mac before connecting it to your Xbox.
Firmware Update: Check if there are any firmware updates available for your SSD. Updating the firmware can sometimes resolve compatibility and performance issues.
If the symptom persists even after you follow these troubleshooting guidelines, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Don't Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 2 months of use. Lost all data! Never again with samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .PawelN:
I’m very sorry for the difficulties you’ve experienced with your T5 EVO SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T5 EVO SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
I look forward to hearing from you soon.
- Samsung Memory
Solid State HD Slower than Machanical
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is big enough. However, much slower in data transfer than compared to a mechanical hard drive. It took 3 days to transfer 3 TB of data and only 1 day with the mechanical hd.
I would recommend this to a friendBrand response from Samsung
Posted .T5EVOSSD8TB:
Thank you for purchasing the Samsung 75 EVO SSD and for your review. We value your feedback regarding the speed of your drive.
The maximum transfer speed that can be achieved by the T5 EVO is 460 MB/s on a PC that supports USB 3.2 Gen1 and UASP Mode, but the speed may vary depending on the user‘s PC environment and the types of data being transferred.
As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Thank you for choosing Samsung.
- Samsung Memory