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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.9 out of 5 stars with 3872 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 3,872 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable SSD. Only downside is that I wish the were available in a size over 2tb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works of ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to extend your storage! I use it on ps5 since it has a small storage. I haven't had any problems with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not suitable for large file transfers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attemped to make one transfer of 500GB of data and literally bricked the device in the first hour of use.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      seungri:

      I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    good quality ssd drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good storage device the installation was quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than I expected it would be. I wish they had more TB than just two.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product but the app is not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product looks beautiful, and it's easy to use until you accidentally messed the app's permission on MacOS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the value. Working well for us without any problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung External Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great easy connection to my other Samsung devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for saving space on MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little difficult to initially set up but now that I got it figured out it serves its purpose

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      BrittTech:

      Thank you for purchasing the Samsung T7 Portable SSD. I am sorry to hear you had difficulty setting up this drive.

      Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      If you have not already so, we encourage you to register your new Samsung SSD at:  https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~ Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Light and good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1tb data . Works fast. Got a good deal. Its not slippery to hold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing SSD!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my PS5. Its also used on my PS4 to transfer games in and out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. A lot of space. I’ve stored several large files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for the functionality, ease of use even for non-tech types

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value for price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive for time machine backups and it's perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent recommendation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man in the computer/laptop area was most helpful and efficient in locating exactly the part I needed and made an excellent recommendation. While a little higher in price I was confident that it was the right choice. I came home installed it and it solved the difficult I was having with my wi fi. Thanks to everyone at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid hard drive that can hold a multitude of my projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. Bought for my ps5 , very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using this vs a traditional external HD. very happy so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SSD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and does what I need it do right out of the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung SSD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backing up your entire computer. Easy to use.

    I would recommend this to a friend