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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3996 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the impressive speed and overall performance of this device, which significantly enhances gaming experiences. Users frequently highlight its compact size and excellent portability as standout features that make it convenient for travel. While the storage capacity is generally considered sufficient, some users have noted minor concerns regarding heat dissipation and compatibility with Mac systems. Overall, the product is viewed as a high-quality solution despite some feedback regarding its premium price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 3,996 reviews
  • Rated 5 out of 5 stars

    Fast and compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, compact and reliable. A little slippery to hold.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as fast as Samsung claims

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having numerous internal NVME Samsung Drives, I needed one for my M2 Max based Mac Studio. What a disappointment. It was slower than a cheap case I can buy and put my own SSD in it. I got a grand total of about 160MB for a drive that should get up to 10GB/s. It's great for backup, don't I wouldn't recommend it for running anything from.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TheRevenite:

      I’m sorry to hear that your experience did not match your expectations. We value your feedback regarding the speed of your T7 SSD.

      The maximum transfer speed that can be achieved by the T7 is 1,050 MB/s on a PC that supports USB 3.1 Gen2 and UASP Mode, but the speed may vary depending on your PC environment and the types of data being transferred.

      As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support to troubleshoot your issue.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, would recommend. Good brand and image.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra storage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buck for the money.very versatile a good backup storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good value for todays computing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item cheap worls fine would recommend Jfor gaming⁰

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service Disappointment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attention to detail and constructive suggestions and assistance was mediocre at best.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BPDN:

      We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support:

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspxd=34834&ms=&zzwindow=0&lhnid=29783

      Thank you for choosing Samsung.

      - Samsung Memory Samsung

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Doesn't play well with Apple Computers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying this for use on a Mac please don't. The T7 doesn't play nice with my iMac or Macbook pro. Once you finally get what think you want loaded on, you are then unable to erase the drive and start over. Using the Utilities on a Mac will not erase the drive. This doesn't happen on the T5 drives. I would return the T9 but can't as I can not erase my data. This is NOT a solution for Apple computers. The T9 is fast which is good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      photograbber:

      Thank you for purchasing the Samsung T7 SSD and for your feedback regarding your drive and iMac and MacBook Pro.

      The issue may be that you are unable to setup security with the SSD software. Please uninstall the software and download the current version (Portable SSD Software 1.0 for Mac, Version 1.7.4) at:
      https://www.samsung.com/semiconductor/minisite/ssd/download/tools/

      If the symptom persists, please contact Samsung Customer Support and a rep will be happy to assist you.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~ Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great space works with all system. It was cheap and compatible with USB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid ssd drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second ssd dri e i have bought. Love it fast and seamless integration. I only wish the larger ones were in stock more frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best portable SSD

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portability...very fast with data rates...simple and flexible connectivity between products such as window or apple.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great, Quick, Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the download speeds, for a comparison, GTA V and Microsoft Flight Simulator run perfectly withiut loss of files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast enough for the price and samsung makes good ssd for years. definitely i can recommend to my friends who use final cut pro all the time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, pretty good but go NVME instead...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but,., Nothing impressive and not a huge leap from the T5 series as far as performance goes. It stays a little cooler than older models but most likely your device doesn't have usb 3.2 gen 2 ports so you won't see max potential... skip this and go NVME for the same price or cheaper.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jaff:

      Thank you for your review of the Samsung T7 SSD. I hope that your SSD is meeting your expectations.

      If there is anything further we can do to help improve your experience, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      If you have not already done so, we invite you to register your new Samsung product at:  https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~ Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great slim design. Works with Samsung's Magic tool, which allows easy monitoring of storage across your system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an SSD has solid and compact construction, plug and play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    About What I Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this for work. Decent price. Wish it could be more quick with backups.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great portable SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace a dated external HD for backup files. Really quick with good hardware protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I just wish I could back up separate devices without having to clear everything out.. so now I have to buy another

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it's supposed to. Easy setup and very quiet. Hoping for long lasting drive since I had another Seagate failure.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get this, you won’t go back to your basic hdd

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SSD is pretty fast. I was able to heavy data fairly quick. I honest will not go back to HDD.

    I would recommend this to a friend