Customer Ratings & Reviews
- Model:
- MU-PC1T0T/AM
- SKU:
- 10517975
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers love the impressive speed and overall performance of this device, which significantly enhances gaming experiences. Users frequently highlight its compact size and excellent portability as standout features that make it convenient for travel. While the storage capacity is generally considered sufficient, some users have noted minor concerns regarding heat dissipation and compatibility with Mac systems. Overall, the product is viewed as a high-quality solution despite some feedback regarding its premium price point.
This summary was generated by AI based on customer reviews.
This SSD will brick itself. Dont buy it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If i could give zero stars i would. Selling a prodct that can get bricked from its own software when they are as expensive as they are now is awful. Do better samsung. Dont buy this or ANY samsung ssd ever. Be warned.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Poor compatibility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly compatible with the Mac. Buy the sandisk instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jason:
Thank you for purchasing the Samsung T7 SSD and for your feedback regarding your drive and Mac.
The issue may be that you are unable to setup security with the SSD software. Please uninstall the software and download the current version at:
https://www.samsung.com/semiconductor/minisite/ssd/download/tools/
If you need further assistance, please reach out to us at Samsung Memory Support:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
- Cons mentioned:Connectivity
T7 SSD & SW Do Not Work & Comes w/ No Instructions
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung T7 SSD is useless. Connected it to a Samsung Galaxy S22+ and immediately got a error message "A USB storage device was removed unsafely. To prevent your phone from restarting unexpectedly, unsaved data and restart now." There are no instructions and the SW is also useless. How does a tech giant like Samsung manufacture such garbage? I wish I could return it, but it's past 15 days.
I would recommend this to a friendBrand response from Samsung
Posted .DHINNY:
I’m sorry to hear that your Samsung T7 SSD did not meet your expectations. This is not the quality we expect from our products.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Contact Us
We look forward to hearing from you soon.
- Samsung Memory
Fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was kind of a disappointment. I only bought it because I wanted my music videos to play smooth without glitch since I'm a DJ. It was an improvement getting it but it still glitched here and there especially since I took up more than 1TB of memory.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Steven:
I am very sorry to hear that you are experiencing glitches with your T7 drive. I understand your disappointment.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can contact Samsung Memory Support directly via any of the following options.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
~ Samsung Memory
- Cons mentioned:Heat dissipation
SSD review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At 1st it was amazing, only after a few minutes of usage it got really hot, and the performance dropped.
No, I would not recommend this to a friend - Cons mentioned:Heat dissipation
Extremely Unstable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drive gets extremely hot under Light Load, And Thermals and Disconnects.... I'm AN audio Engineer and I can't afford to have this drive Fail....
No, I would not recommend this to a friendBrand response from Samsung
Posted .Studiorat:
Thank you for purchasing the Samsung T7 Portable SSD. I am sorry to hear that you are experiencing heat issues with your SSD.
Please know that the T7 features advanced thermal solution that uses ePCM technology and Dynamic Thermal Guard to withstand and control heat, so the Portable SSD stays at an optimal temperature even at fast speeds. This protects your data while maintaining responsiveness to help ensure your drive is always safe from overheating.
However, please do reach out to us so that we can better diagnose your concern.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from an authorized dealer, like Best Buy.
We look forward to hearing from you soon.
~ Samsung Memory
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the 1G version of this external drive a couple years ago. Put all my photos on, saved tons of space on my phone and laptop, so I love it. But this 2G thing…..I got to back up movies and other media. Figured there’s by no compatibility issues since it’s literally the same thing just more storage. But this is $190 of useless hardware. I plug it in, nothing. I looked up troubleshooting tips, nothing. Can’t even locate it anywhere in the deep system code cuz one tip was to rename it. Can’t rename something that isn’t there…. So I’m not impressed, very disappointed and refusing to pay outrageous Geek Squad fees to get help. So looks like I’ll be returning it. Very disappointed customer. Best Buy is usually great. Not this time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Toothbrush:
I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.
So that we can better assist you with your particular usage scenario, we ask that you please contact us and speak with a Samsung Customer Service representative.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We look forward to hearing from you soon.
- Samsung Memory
Expensive and not blazing fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this SSD because it works with the iPad Pro. I will say the claims of it be blazing fast for 4K gopro footage is not so much. It works like a average SSD drive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Badgirlrockstar:
Thank you for purchasing the Samsung T7 Portable SSD and for your review. I am sorry to hear that you are not completely happy with the performance speeds.
The maximum transfer speed that can be achieved by the T7 is 1,050MB/s on a PC that supports USB 3.2 Gen2, UASP mode, but the speed may vary depending on the user‘s PC environment and the types of data being transferred. Please look to the details below for possible causes (and solutions), if you think your T7 is under performing.
Scenario 1 (PC Environment)
Your PC's USB Type C Port must support USB 3.2 Gen 2 (10Gbps) in order to fully utilize the speed of the T7. USB 3.0 Gen.1, USB 3.1 Gen 1. USB 3.2 Gen.1 are restricted to 5Gbs speeds any may be the bottleneck to the performance of your T7.
Scenario 2 (Cable)
Using other cables besides the enclosed cable that comes with the T7 may cause performance degradation. Due to the varying internal resistance and maximum allowable current of other the cable types that does not come officially with the T7.
Scenario 3 (Dynamic Thermal Guard, DTG)
The T7 is designed to activate the DTG (Dynamic Thermal Guard) when the product reaches a its threshold temperature due to prolonged data transfers and usage. The smartly activated DTG function prevents the product from overheating and automatically slows down providing it a cool off period. The DTG technology enhances safety and reliability by preventing the product from reaching an excessively high temperature.
Should you need further assistance, please contact Samsung Customer Support directly so that we can better investigate your speed issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already so, we encourage you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
- Cons mentioned:Compatibility
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 6 months. Lost all my data. Very frustrating
No, I would not recommend this to a friendBrand response from Samsung
Posted .MayH:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We look forward to hearing from you soon.
- Samsung Memory
Speed lacking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed in the speed. Using with Unreal Engine for development and many times projects wait opening from this drive. This doesn't occur with other drives.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KorbenDallas:
Thank you for purchasing the Samsung T7 SSD and for your review. We value your feedback regarding the speed of your T7 SSD.
Your 1TB drive was engineered to deliver speeds of up to 1,050MB/s Seq. Read and 1,000MB/s Seq. Write but the speed may vary depending on the user‘s PC environment and the types of data being transferred.
As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support if you need further assistance to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Good, but touch ID is better
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this product not because there was anything wrong. I just like to the touch ID instead, so it was more convenient and faster.
No, I would not recommend this to a friend- Pros mentioned:Speed
SAMSUMG 2TB SSD EXTERNAL HARD DRIVE,
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an external drive. I have 1 TB in files in my laptop, Drive hardware's can only transfer a maximum of 175 MB at a time. It does not work for me as backup. To transfer up to 175 MB of files is does the job really well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CAYAGUA:
I’m sorry to hear that you’re not fully satisfied with the performance of your T7 SSD.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Thank you for choosing Samsung, we hope to hear from you.
- Samsung Memory
- Cons mentioned:Connectivity
Finicky drive.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drive gave me so many issues. My macbook and mac both sometime would detect it and sometimes it will show error. I talked to samsung customer care and they could help me beyond certain point. I was really frustrated and ended up returning it. I bought G Drive SDD insteas which is performing so good and reliably.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Finickyandmoodydrive:
I am very sorry to see that you encountered issues with the Samsung T7 Portable SSD and have returned it. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.
You can reach Samsung Memory Support via any of the below options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783 - Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
We hope to regain you as a customer in the near future.
~ Samsung Memory
Storage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, but BUYERS BEWARE!!! You cannot use this as an extended storage to play games off of your PS5
I would recommend this to a friendExternal hard drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it home and found it did not work. I had to return
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Continually crashed. Lost my game data
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died shortly after a year. Used it for ps4 game data for my PS5. If this was touched or moved in the slightest I would get an error message from my PlayStation saying that there was a problem with my external storage. Dealt with it for a little more than a year before my data no longer appearred. It’s like the hard drive cleared it itself, I’ve never reformatted it on my own. 
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mars:
I’m sorry to hear that your Samsung 7T SSD did not meet your expectations. This is not the quality we expect from our products.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Contact Us
We look forward to hearing from you soon.
- Samsung Memory
- Cons mentioned:Connectivity
Drivr constantly disconnects, Look elsewhere.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been using a Samsung T5 drive for years and it was flawless. This one on the other hand has issues. When using this drive under a heavy load it disconnects from my laptop. This is especially when I am encoding a video and trying to access other files. Pass on this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Movieguy1911:
Thank you for purchasing the Samsung T7 SSD. I am very sorry to hear that you are experiencing issues with your drive. I understand your disappointment.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Memory
Samsung - T7 1TB External
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be realistic, it's not worth the money. If you're going to use it on a gaming console.
No, I would not recommend this to a friendJust ok, but good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drive performs a bit underwhelmingly. I was expecting better transfer speed and more consistence in it's IO.
I would recommend this to a friend- Pros mentioned:Portability
Portable storage
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pocket size storage for everyday use. Could not function without it.
I would recommend this to a friend