Customer Ratings & Reviews
- Model:
- MU-PC2T0T/AM
- SKU:
- 10517858
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
to a friend
Don’t carry this item again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard drive failed after about three weeks. And lost important data
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidD,
Thank you for purchasing the Samsung T7 SSD. We appreciate you sharing your experience with us.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
~ Samsung Pro
Terrible experience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was terrible. Will never use them again ever again.
No, I would not recommend this to a friendWorth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Works flawlessly. Quiet operation. Recommend it to everyone.
I would recommend this to a friendgreat external drive for ps5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a solid ssd for the ps5 that I use to backup all my ps4 games.
I would recommend this to a friendIt’s a portable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a sata it’s a portable so be careful, hat to replace
No, I would not recommend this to a friendSsd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ssd I bought this ssd for my PlayStation 5 to help free up some space
I would recommend this to a friendNice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lite to hold easy to use very high speed when used
I would recommend this to a friendSamsung External Hard Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got these to back up our office. They are great. I would purchase again.
I would recommend this to a friendGreat drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great drives. I have had a few with no problems .
I would recommend this to a friendWish it to be smaller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In 2021 it xan be smaller, but it's fine...........
I would recommend this to a friendSamsung T7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Plenty of storage space for photos and various files.
I would recommend this to a friendssd
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.smaller than it looks. it is pretty fast, comparing with regular hardware
I would recommend this to a friendPint sized but mighty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Provides blazing fast transfer speeds.
I would recommend this to a friendNot impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the 1G version of this external drive a couple years ago. Put all my photos on, saved tons of space on my phone and laptop, so I love it. But this 2G thing…..I got to back up movies and other media. Figured there’s by no compatibility issues since it’s literally the same thing just more storage. But this is $190 of useless hardware. I plug it in, nothing. I looked up troubleshooting tips, nothing. Can’t even locate it anywhere in the deep system code cuz one tip was to rename it. Can’t rename something that isn’t there…. So I’m not impressed, very disappointed and refusing to pay outrageous Geek Squad fees to get help. So looks like I’ll be returning it. Very disappointed customer. Best Buy is usually great. Not this time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Toothbrush:
I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.
So that we can better assist you with your particular usage scenario, we ask that you please contact us and speak with a Samsung Customer Service representative.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We look forward to hearing from you soon.
- Samsung Memory
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. It works as needed. Set up was easy.
I would recommend this to a friendGreat drive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast read write speeds. Great external drive for the PS5.
I would recommend this to a friendQUALITY PORTABLE DRIVE
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PORTABLE DRIVE. NO COMPLAINTS WORKS AS ADVERTISED.
I would recommend this to a friendSSD review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At 1st it was amazing, only after a few minutes of usage it got really hot, and the performance dropped.
No, I would not recommend this to a friendNot sure if it's worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for not even a month and it has stopped working now I'm waiting on a phone call from the tech to get it fixed!
No, I would not recommend this to a friendssdelight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best ssd on the market. lightning fast and perfect for xbox games
I would recommend this to a friend