Customer Ratings & Reviews
- Model:
- MU-PC2T0T/AM
- SKU:
- 10517858
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
to a friend
Samsung T7 2TB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. No problems installing the software. Would buy again.
I would recommend this to a friend
Slim and Fast
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little drive is amazing. Who would have thought you could hold 1TB in the palm of your hand. The drive dimensions are about the size of a credit card and thinner than a cell phone. Its very light weight but also feels durable to the point that it won't bend or break. It connects via USB 3.0 Type C with a cord that's not real long for plugging into the back of a desktop, but plenty long enough for a USB port on the front of a desktop or side of a laptop. The speed for transferring the large files is excellent and the drive stays cool to the touch. The encryption is also very easy and convenient, just don't forget your password. If you are looking for a slim, stylish and fast portable SSD, this powerful little drive will not disappoint and its so small I'd recommend getting one of the bright colors so you don't lose track of it.
I would recommend this to a friendBrand response from Samsung
Posted .GoGoGomez:
Thank you for purchasing the Samsung T7 Portable SSD. I’m glad to see you are loving the simplicity, portability and compatibility of the T7. Roughly the size of a credit card and only weighing 2 ounces, the T7 fits comfortably in the palm of your hand and is light enough to take your files on the go. Whether you're storing critical business documents, games, or movies, the Portable SSD gives you speed and durability in a palm-sized package.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions.
Thank you for choosing Samsung!
~ Samsung Memory
Samsung SSD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had some issues with this portable SSD. For some reason, I had to re-format it twice already. I'm not sure why but it's been acting up on me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .iPhone12Procase:
I am very sorry for the issues you have encountered with your Samsung T7 SSD.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from an authorized dealer, like Best Buy.
You can contact Samsung Memory Support directly via any of the following options.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Memory
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
Broke after 3 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Logic board broke 3 days after buying. Sent to specialist to recover, they couldn’t do it. Will be returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EverettY:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy. We look forward to hearing from you soon.
- Samsung Memory
Can't digure it out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't gotten it work right so far. Downloaded app
No, I would not recommend this to a friendI prefer to buy sandisk extreme portable ssd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhat not fast, sometimes it does not work, knowing that my computer is alienware x17 r2
I would recommend this to a friendStorage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly w applying the passcode to the storage.
No, I would not recommend this to a friendSamsung USB 3.2 Gen 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this with a new Dell Inspiron 2-in-1, a 6 yr old HP AIO, and two different Toshiba laptops (one bought in 2005 and other in 2011). No issues, much faster than USB 3.0 portable hard drives.
I would recommend this to a friendVideo game master
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need space this is one quality item to go to works on Xbox one computer and even more can't go wrong buying this item
I would recommend this to a friendVery Fast
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great SSD for soring and editing GoPro footage. This drive is very fast and large enough to store many edited videos.
I would recommend this to a friendSo far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the drive does what it's supposed to do. No complaints. It's the second one I have purchased.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I really needed storage for my ps4 games wish they came out with storage with ps5 with having to transfer games Back to the Console overall good one
I would recommend this to a friendFast ssd drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked after changing format. Easy to use as back up drive. Very fast transfer when using the right port and cable.
I would recommend this to a friendNice But A Bit Slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and convenient, but don't buy if you need professional-level speed. They are a bit slow.
I would recommend this to a friendBrand response from Samsung
Posted .MarkF:
Thank you for purchasing the Samsung T7 Portable SSD and for your review. Thank you for sharing your experience with the performance speeds.
The maximum transfer speed that can be achieved by the T7 is 1,050MB/s on a PC that supports USB 3.2 Gen2, UASP mode, but the speed may vary depending on the user‘s PC environment and the types of data being transferred. Please look to the details below for possible causes (and solutions) if you think your T7 is under performing.
Scenario 1 (PC Environment)
Your PC's USB Type C Port must support USB 3.2 Gen 2 (10Gbps) in order to fully utilize the speed of the T7. USB 3.0 Gen.1, USB 3.1 Gen 1. USB 3.2 Gen.1 are restricted to 5Gbs speeds any may be the bottleneck to the performance of your T7.
Scenario 2 (Cable)
Using other cables besides the enclosed cable that comes with the T7 may cause performance degradation. Due to the varying internal resistance and maximum allowable current of other the cable types that does not come officially with the T7.
Scenario 3 (Dynamic Thermal Guard, DTG)
The T7 is designed to activate the DTG (Dynamic Thermal Guard) when the product reaches a its threshold temperature due to prolonged data transfers and usage. The smartly activated DTG function prevents the product from overheating and automatically slows down providing it a cool off period. The DTG technology enhances safety and reliability by preventing the product from reaching an excessively high temperature.
Should you need further assistance, please contact Samsung Customer Support directly so that we can better investigate your speed issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you.
- Samsung Memory
where the rest of my gb went??
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my 1tb ssd is 931 gb?? i bought the 1tb ssd hoping it would come with 1 tb but it doesnt, other than that its good
No, I would not recommend this to a friendBrand response from Samsung
Posted .roachna:
Thank you for purchasing the Samsung T7 Portable SSD. Samsung drives adhere to the IDEMA standard of advanced formatting, which will result in the drive appearing as less than the listed size.
The amount of space that appears to be "missing" is in fact used by the drive/card for storing firmware, metadata and spare blocks. Your operating system (Windows, Linux, etc.) will also affect the usable space -- different operating systems will use different amounts of space to store their metadata. Consequently, formatted space will always be less than unformatted space.
You can look IDEMA up online for more technical details about this standard, which is established by The International Disk Drive Equipment and Materials Association.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already so, we encourage you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Small package, great capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.'This device represents a lot of capacity in a small and easy to use package..it’s a perfect compliment to our new MacBook Air.
I would recommend this to a friendNot the best SSD I had :/
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I just got unlucky or something, but speed of this ssd was not that I was expecting.
I would recommend this to a friendBrand response from Samsung
Posted .Vasyl:
Thank you for purchasing the Samsung T7 SSD and for your review.
The maximum transfer speed that can be achieved by the T7 is sequential read/write speeds of up to 1,050/1,000 MB/s, on a PC that supports USB 3.2 Gen 2, but the speed may vary depending on the user‘s PC environment and the types of data being transferred.
As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support if you need further assistance to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
~ Samsung Memory
Size is great but don't expect an easy transfer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new phone and this compact little unit stored all of my information just in case something happened to it during the transfer. It will recognize your phone but it is quite difficult to transfer information from phone to phone. I had to call customer service to help me out. Overall satisfied with purchase.
I would recommend this to a friendBrand response from Samsung
Posted .udubsalum:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD.
Should you have any further questions or need help, please know our team is at your fingertips and always ready to help!
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Your experience is very important to us and we will share your feedback with our product team.
- Samsung Memory
SIGH!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought to use as a backup, doesn't work yet. disappointed.
No, I would not recommend this to a friendSpeedy and Expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast write speeds with a steep price. If the price was lower this would be a must have.
I would recommend this to a friend