Customer Ratings & Reviews
- Model:
- MU-PC2T0T/AM
- SKU:
- 10517858
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
to a friend
Horrible shipping materials and care.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingly, Item was shipped loose in a bubble mailer instead of a padded box (as such item inside was crushed). Will not order another item from a company either this incompitent, stupid, cheap, or just simply doesn't care when it comes to the care and shipping of fragile, expensive items
No, I would not recommend this to a friendBrand response from Samsung
Posted .Trav:
Thank you for purchasing the Samsung T7 SSD for your memory storage needs.
We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support at:
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Drivr constantly disconnects, Look elsewhere.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been using a Samsung T5 drive for years and it was flawless. This one on the other hand has issues. When using this drive under a heavy load it disconnects from my laptop. This is especially when I am encoding a video and trying to access other files. Pass on this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Movieguy1911:
Thank you for purchasing the Samsung T7 SSD. I am very sorry to hear that you are experiencing issues with your drive. I understand your disappointment.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Memory
Samsung T7 2TB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. No problems installing the software. Would buy again.
I would recommend this to a friend
Speed in a small size
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung T7 is a great little NVMe drive that uses up to USB 3.2 Gen 2 (10gbps), allowing for insane read/writes of around a gigabyte a second. It’s likely to be the fastest drive in your PC! My PC could “only” push about 560MB/sec to or from the drive as the other drives in my system weren’t up to that speed and my PC has USB 3.1 gen 2. Build quality is also nice, with a compact metal casing that is about the size of a credit card. It is small and thin and can be packed away for travel easily. The box also comes with two (short) USB cables, one that is USB C to C, and the other the more traditional USB A to C. On the drive, there is an installer for Samsung security and firmware updating software. The drive shipped with the latest firmware, so I didn’t need to update that. The security software allows you to set a password on the drive so it is encrypted and protected. I don’t plan on traveling with it or carrying private documents, so I didn’t choose to enable it, but it’s there if you need it. The drive also works great on an iPad Pro running iPad OS, it shows up as a drive and the files can be accessed from the Files App, it streamed a 2.7k 60fps video with no issues at all, so this gives people who use their iPads as a primary compute device a high performance, compact option for storing more data. I also plugged it into an Xbox One X…and it seems to make a real difference in load times vs the 4TB external spinning drive I have on it normally. Game loads are much faster, including Fortnite and Forza Horizon 4. With the upcoming Xbox Series X also having a high speed USB port on it, this drive will compliment it well for your existing titles, likely decreasing load times even more for your existing Xbox library.
I would recommend this to a friendBrand response from Samsung
Posted .Keyan:
Thank you for sharing your experience with the T7 Portable SSD. I am glad to see you are happy with your new Portable SSD.
This light, pocket-sized Portable SSD T7 delivers fast speeds with easy and reliable data storage for transferring large files. Whether you're storing critical business documents, games, or movies, the Portable SSD T7 gives you speed and durability in a palm-sized package.
Should you ever have questions or need assistance using this product, please know we're always here to help. You can contact us via any of the following options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions.
Thank you for choosing Samsung!
~ Samsung Memory
Bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it stopped working after 3 months of using for Time Machine on macOS
No, I would not recommend this to a friendBrand response from Samsung
Posted .AnonTech:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
Doesn’t work well with Mac, works with Windows
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.T7 transfer speed was overstated. I use PC and Mac not an easy transfer, speeds 100mbs in thunderbolt port. Would recommend for Windows, if you have a Mac stay away.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MSMS:
Thank you for sharing the speed issues you are experiencing with your Samsung T7 2TB SSD. This model is designed to deliver speeds of up to 1,050MB/s Seq. Read & 1,000MB/s Seq. Write.
Please contact Samsung Memory Support directly so that we can better investigate your speed issue and assist you towards a solution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope to hear from you soon.
~ Samsung Memory
Portable and Quick
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This samsung SSD is a great little portable storage, I got this to use as a portable hard drive for work, I would typically use 256GB thumb drives to transfer data for users but the size of the T7 is convenient enough to easily carry when I need it. Transferring the data off of the old machines is fairly slow, but that is due to their age, when transferring the data to the new machines GBs worth of data transfers in a fraction of the time! The hard drive is about the size of a credit card and only a couple ounces in weight. These hard drives are a thing of beauty and couldn't be happier with it. I would easily recommend this to anyone looking for a portable SSD for whatever your need is.
I would recommend this to a friendGreat back up storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift. And no complaints have been made
I would recommend this to a friendAvoid at all Costs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung’s software turn the SSD into a paperweight. It worked fine for a while but Samsung put out an update and now I can’t access any of my data. Their customer service were no help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ketodja:
Thank you for purchasing the Samsung T7 SSD. We appreciate you sharing your experience with us. Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We hope to hear from you soon.
~ Samsung Memory
Makes Mobile Gaming Possible
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a much smaller (size and capacity) drive, but it was not fast enough to use on my laptop for gaming ( I run games off the external drive to make them portable). So I went on a hunt and found this gem. It is the size of a credit card and comes with both usb3 type A and C connections. This sucker is fast and shows no sign of slowing down. I moved my game over (over 18Gbs) in about 3 mins. A lot faster than my other SSD drive I was using prior. Like all good things you have to take the read/write with a grain of salt. Large files (movies and such) will transfer faster than a bunch of smaller files. this is due to finding, moving, registering and verifying each file. So you can see how a single file will be faster in this case. Likes: size, weight, portability, connection options, speed and pocket-ability. Dislikes: none at this time. Though I doubt I ever will.
I would recommend this to a friendBrand response from Samsung
Posted .studio421:
Thanks for purchasing the Samsung T7 Portable SSD. I'm glad to see you are happy with the experience. Whether you're storing critical business documents, games, or movies, the Portable SSD T7 gives you speed and security in a palm-sized package.
Should you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we encourage you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thank you for taking the time to share your positive experience.
- Samsung Memory
would recommend to a friend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. Would recommend to a friend.
I would recommend this to a friendGreat product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went into the Best Buy store to get a external hard drive for my iMac for computer, and there was an Apple guy there that spent the time with me helping me pick the right product, and avoid. Did he take the right one. This hard drive works great. I recommend the Samsung T7 to anyone needing more space.
I would recommend this to a friendGreat Backup Drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful! Backs up fast! Small, efficient, portable and reliable!
I would recommend this to a friendTons of storage!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What's so special about this hard drive you might ask? Well, for starters, IT'S THE SIZE OF A CREDIT CARD! But a little thicker. Extremely portable. Has USB-C to USB-C included, and with the phone app, you can transfer files strait to this. So, Take all the pics and vids you want and when your phone fills up, Transfer them right on over. It's fast as well. Fast enough to game with no HD lag. Definitely recommend this over a thumb drive.
I would recommend this to a friendBrand response from Samsung
Posted .Crashphoenix:
Thank you for purchasing the Samsung T7 Portable SSD. I’m glad to see you are loving the portability and compatibility of the T7. Roughly the size of a credit card and only weighing 2 ounces, the T7 fits comfortably in the palm of your hand and is light enough to take your files on the go. Whether you're storing critical business documents, games, or movies, the Portable SSD gives you speed and durability in a palm-sized package.
Should you ever need assistance with features or usage, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
To optimize your product experience, we encourage you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thank you for sharing your experience and for choosing Samsung!
- Samsung Memory
Does Not Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, I wasted my time, efforts, and money.
No, I would not recommend this to a friendTop of the line performance in a compact form fact
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom Line: Samsung’s T7 delivers blazing fast performance in a thin and light package... if your system and workflow can take full advantage of it. Pros: very fast read/write speeds; thin and light design Cons: needs APFS formatting on Mac; USB 3.2 Gen 2 required for full speed; love/hate the aluminum casing Review: Samsung’s T-series SSDs have long been one of the top choices for creative professionals to add to their machine’s internal storage. The T7 offers max sequential read/write speeds of 1,050/1,000 MB/s, respectively. This is insanely fast, especially compared to 5400 RPM external hard drives that top out at around 100 MB/s. All of this storage and performance is packed into an insanely thin and light design; the case has the same dimensions as a credit card, is 8mm thin, and weighs just 2 oz. You really need to hold a T7 to appreciate how well engineered it is. Out of the box, the T7 is formatted as ExFAT, which is compatible with both Windows and MacOS. I tested the drive by copying two folders (~15k files, 105 GB total) from my 2019 16-inch MacBook Pro (base configuration) to the T7. With the drive formatted to ExFAT, my write speed was ~270 MB/s - still much, much faster than a standard, 5400 HDD, but far off from the theoretical max speed. After some fiddling, I was able to reformat the drive as Apple File System (AFPS) and my write speed improved to an impressive ~600 MB/s write and ~700 MB/read, which is more in-line with what I expected to see. I should note here that I have two bottlenecks in my test that limit the drive’s max speed. First, my machine has USB 3.1 Gen 2 ports, not the 3.2 Gen 2 required for maximum transfers. Second, I was transferring lots of small files, which move slower than larger ones. Hence, using the drive as part of a pro-workflow (e.g., photography with RAW files, video editing with 4K clips) should net better performance than using it to backup documents. Last, I have a love/hate relationship with the aluminum casing. On one hand, the aluminum enclosure provides that premium feel you’d expect from this device. On the other, I cringe every time the drive slides across my metal desk or, on the occasion, when it makes contact with my MacBook.
I would recommend this to a friendNo recovering from this drive.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used. Was saving it for data recovery Didn't work from the start in a professional environment. Got power but no data tranission possible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PCgeek:
I’m sorry for the difficulties with your T7 SSD. We understand your frustrations, and are here to help.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Contact Us
We hope to hear from you soon.
- Samsung Memory
Great little drive.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought five of these so far. They're fast and reliable. I always reformat them for the Mac first thing. The compact size and flat sides makes them easy to store, and they take a label very well. The bright colors are fun.
I would recommend this to a friendDead On Arrival
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead on arrival. Apparently the process of creating the SSD was not finished because the drive came unformatted and didn't have the normal management software on it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RedDragon:
Thank you for purchasing the Samsung T7 1TB SSD. I am sorry to hear that you experienced difficulties.
Please know that sometimes customers are unaware of the formatting and initialization steps that must take place before using the drive. The drive might thus appear "DOA." Samsung does not place any formats on the SSD to allow customers to use it for their specific setup.
Please reach out to Samsung Customer Support so that we can provide troubleshooting. A representative will gladly help you with step-by-step installation.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
No thank you
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate these!!!! We bought some with really high hopes of saving pictures on them from our phones. It was a total waste. We couldn't figure out how to use them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sam682:
Thank you for your review of the Samsung T7 SSD. I am sorry to hear you are having issues with this drive.
This light, pocket-sized Portable SSD T7 delivers fast speeds with easy and reliable data storage for transferring large files. Whether you're storing critical business documents, games, or movies, the Portable SSD T7 gives you speed and durability in a palm-sized package.
Please allow us an opportunity to assist you with step-by-step troubleshooting with saving your photos or any questions you may have.
You can contact Samsung Memory Support directly via any of the following options.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
We look forward to hearing from you soon.
- Samsung Memory