Customer Ratings & Reviews
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- Model:
- MU-PC4T0T/AM
- SKU:
- 10187535
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
to a friend
Customers are saying
Customers express satisfaction with the product's overall performance, noting its impressive speed, portability, and compact size. Its storage capacity is also generally well-received. However, some users have reported concerns regarding heat dissipation, as well as compatibility and connectivity issues with certain devices. Additionally, a few customers find the product to be somewhat expensive.
This summary was generated by AI based on customer reviews.
Hard drive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works how it's intended, but with it worked with the Samsung app so phone transfers are more are seemless. Instead, you have to connect to a computer and transfer files over then transfer to the hard drive.
I would recommend this to a friendPretty one.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty, but not so small. But i trust Samsung SSD. It is for my wife's backup drive.
I would recommend this to a friendgood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray is good product, high recommend. I used for many years already. It is the second one.
I would recommend this to a friendFast drive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hard drive, very fast file transfers, easy to use
I would recommend this to a friendgreat haddrive
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the fastest and smallest external hard drive I have ever had.
I would recommend this to a friendGreat external harddrive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast downloading of my files and doesnt take up much space.
I would recommend this to a friendHighly recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SSD is the way to go, access time is great. Comes with 2 cables
I would recommend this to a friendGood Decision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid well built drive. Use for whole house backup of wifi.
I would recommend this to a friendPerfect companion for video recording
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to record footage from my black magic 6K
I would recommend this to a friendService Disappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attention to detail and constructive suggestions and assistance was mediocre at best.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BPDN:
We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspxd=34834&ms=&zzwindow=0&lhnid=29783
Thank you for choosing Samsung.
- Samsung Memory
2tb ssd external hard drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price super fast write and read speeds highly recommend
I would recommend this to a friendJUNK Drives
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful - bought 2 of these -waste of money - PC's (several) do not recognize and once they finally do drives quit halfway through projects.
No, I would not recommend this to a friendBrand response from Samsung
Posted .StoreOpinion:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope to hear from you soon.
- Samsung Memory
Perfect handy IT tool.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect storage device. Good for any IT maintenance staff.
I would recommend this to a friendamazing storage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product, it was my best one I got as a gift.
I would recommend this to a friendSamsung is king
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent read wright speeds and Samsung quality. You can’t go wrong
I would recommend this to a friendSamsung drive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my 27” Imac….I use it with time machine
I would recommend this to a friendUsed for gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for games so far so good. Loads my fallout 76 lots faster.
I would recommend this to a friendSamsung - Pay for name; get quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent, small and efficient SSD hard drive. Unfortunately, I should have spent some time in research as there are other brands available at lower prices, but the Samsung brand so far has been worth the extra.
I would recommend this to a frienddrive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the item works very well it was bought to enhance our tv
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is working really well. The security function is nice.
I would recommend this to a friend