Customer Ratings & Reviews
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- Model:
- MU-PC4T0T/AM
- SKU:
- 10187535
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers love the product's overall performance, often highlighting its sturdiness, durability, and impressive speed that noticeably enhances gameplay. Its excellent portability and compact size are also frequently praised, along with its good connectivity and adequate storage capacity. However, some customers have noted that the device can warm up at times and have experienced compatibility issues, especially with Mac, while a small number also consider it somewhat pricey.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
My best buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is so easy how it help me doing and safe stuff get it
I would recommend this to a friend - Pros mentioned:Storage capacity
Great SSD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this SSD for my wife. She likes it very much. She needed the extra storage.
I would recommend this to a friend - Pros mentioned:Portability
Samsung 2TB External SSD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and has added security password protection
I would recommend this to a friend Does exactly what it's supposed to lol
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm! Setting it up was easy and I haven't had any issues with it yet
I would recommend this to a friendFancy silicone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to use. It's amazing what they can do with sand these days
I would recommend this to a friendGreat and travel useful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good ssd. Works for iphone14. You need adapter but it’s great
I would recommend this to a friendBasic equipment, best experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy handles best products and this is no exception. Easy to shop on line and pick up at the store.
I would recommend this to a friendgreat!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great external drive! works as described! easy attachment
I would recommend this to a friendIt’s good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this external drive it has helped me in my file storing
I would recommend this to a friend- Pros mentioned:Storage capacity
Excellent Portable SSD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing little solid state drive for external storage.
I would recommend this to a friend It's A No For Me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought this for me on Saturday (I would have written this under his account but he couldn't remember his password) so I was so excited as I am learning to record videos for YouTube and social media. We watched a few videos about this SSD and even though I was holding off so I could buy at least 2TB, my husband went and purchased this one. I like the feature where I can record video directly to the drive using Pro Res for my iPhone 15 Pro. What I don't like is how much storage it takes and when I try to edit the videos on my Macbook Pro, the size of the videos is way too large for it so it lags. Cannot record directly to the drive if it is not in Pro Res. Any video would have to be recorded on your phone and then transferred onto the drive. Oh, I forgot to mention that Samsung does NOT give you any directions on how to use this drive. My past drives I would have to download a driver to transfer files but nothing comes up when I plug it into my phone. The little book they give is absolutely no help. It shows you what cords come with it and where to plug them in. That's all. Went to Samsung's site and again, no help. So finding out the hard way that this drive would not fit my needs. Very disappointing and now I have to deal with a grouchy husband because he feels like he wasted his money and he knows if he returns it, he won't get it all back. He should have listened to me and waited....
No, I would not recommend this to a friendGood buy for PS5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for the PS5. Install was easy, and transfer of files was quick. Would recommend
I would recommend this to a friendMr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great value And a good quality I love it.
I would recommend this to a friend- Pros mentioned:Overall performance
Some issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works but keeps getting errors and dont know why Fast and works but keeps getting errors on disk
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kelvythepenguin:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you soon.
- Samsung Memory
Good memory, bad software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to back up photos from different laptops. I set up this device on a mac book pro, the software that Samsung asks you to install in order to connect to the drive is a bit clunky, it stopped working on my mac and I lost access to my backed-up photos, I just put it away and have not tried using it in one of my other macs, I wish it was just plug and play
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rdev:
I’m sorry for the difficulties with your T7 SSD . We understand your frustrations and would love the opportunity to investigate this for you so we can provide additional troubleshooting assistance.
So that we can better assist you, we ask that you please contact us and speak with a Samsung Customer Service representative.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
We look forward to hearing from you soon.
- Samsung Memory
- Pros mentioned:Overall performance
Buy Product If You Can Afford It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as intended. I bought the product during black friday sale. Have the option to place a password when using the product.
I would recommend this to a friend Question
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does this work for Xbox Series S storage? Not a review just a question
I would recommend this to a friendnever delivered
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Order was never shipped and the website has no way to report it. The tracking from FedEx just says "information sent to FedEx, waiting for package pick up"
No, I would not recommend this to a friendI didn't try to bring anything back yet.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't tried bringing anything back from the backup, so I don't know if it works or not. I am using it to back things up.
I would recommend this to a friendBrand response from Samsung
Posted .Donald:
Thanks for choosing the Samsung T7 SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thanks for choosing Samsung.
-Samsung Memory
do not use to play xbox one games
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.kept corrupting my games couldn't figure out why my games kept crahsing when playing them off this ssd finally figured out it was corrupting ny games. will be returning for a refund im so disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DaBuuchi:
Thank you for your review of this Samsung T7 SSD. Your feedback is appreciated and important in helping us provide crucial factors regarding customer satisfaction.
Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory