Customer Ratings & Reviews
". The box is open, revealing the product inside.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6576/6576883cv18d.jpg)
- Model:
- MU-PC4T0T/AM
- SKU:
- 10187535
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers love the product's overall performance, often highlighting its sturdiness, durability, and impressive speed that noticeably enhances gameplay. Its excellent portability and compact size are also frequently praised, along with its good connectivity and adequate storage capacity. However, some customers have noted that the device can warm up at times and have experienced compatibility issues, especially with Mac, while a small number also consider it somewhat pricey.
This summary was generated by AI based on customer reviews.
Not for video editiors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 hours of my day sat here waiting for files to open from the t7 plus ive had countless other crashes using this DO NOT BUY this for video editing, it is so bad.
No, I would not recommend this to a friendBrand response from Samsung
Posted .elliot:
I am sorry for the difficulties you experienced with your T7.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We hope to hear from you soon.
~ Samsung Memory
2tb ssd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mine not working well. Works for week later not showen in pc.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KapilB:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We look forward to hearing from you.
- Samsung Memory
passwords for a device that didn't have one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked fine for like two weeks, I had unplugged my computer because some electrical work was being done in my house. this caused the ssd to lock it self (I had opted to not have the security functions) and it seems that its memory was wiped. on top of that you HAVE to take the ssd to Samsung to have it reset so you can use it again because your not allowed to do it your self. tldr; I apparently need a password for a device that didn't have one in the first place and now I'm livid because this is an expensive drive and the steps to fix the device are beyond stupid. don't buy it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .jason:
I am very sorry for the issues you have encountered with your T7 SSD, and understand your disappointment. Your user experience is very important to us and will be shared with our teams.
Should you wish to check the status of your repair or need any further assistance, please contact us:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products.
- Samsung Memory
Write performance tanks after 60GB
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Write performance is fine (about 300MB/s) for the first, about, 60GB and then drops off a cliff to around 50MB/s or less. Sustained writes are actually slower than the magnetic hard drive I was trying to replace which can consistently his 150MB/s. This is a known flaw with the drive's design that's documented in many of the reviews online.
No, I would not recommend this to a friend