Customer Ratings & Reviews
". The box is open, revealing the product inside.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6576/6576883cv18d.jpg)
- Model:
- MU-PC4T0T/AM
- SKU:
- 12509807
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
to a friend
Samsung T7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Plenty of storage space for photos and various files.
I would recommend this to a friendWish it to be smaller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In 2021 it xan be smaller, but it's fine...........
I would recommend this to a friendssd
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.smaller than it looks. it is pretty fast, comparing with regular hardware
I would recommend this to a friendGreat drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great drives. I have had a few with no problems .
I would recommend this to a friendPint sized but mighty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Provides blazing fast transfer speeds.
I would recommend this to a friendBeautiful hard drive
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful hard drive that’s easy to use and is very handy when I store files
I would recommend this to a friendOwner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. It works as needed. Set up was easy.
I would recommend this to a friendGreat drive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast read write speeds. Great external drive for the PS5.
I would recommend this to a friendQUALITY PORTABLE DRIVE
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PORTABLE DRIVE. NO COMPLAINTS WORKS AS ADVERTISED.
I would recommend this to a friendGreat sd card
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed of memory have no complaints I recommend it.
I would recommend this to a friendssdelight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best ssd on the market. lightning fast and perfect for xbox games
I would recommend this to a friendFair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was kind of a disappointment. I only bought it because I wanted my music videos to play smooth without glitch since I'm a DJ. It was an improvement getting it but it still glitched here and there especially since I took up more than 1TB of memory.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Steven:
I am very sorry to hear that you are experiencing glitches with your T7 drive. I understand your disappointment.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can contact Samsung Memory Support directly via any of the following options.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
~ Samsung Memory
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast easy upload and download. Works with my mbp ps5
I would recommend this to a friendSSD review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At 1st it was amazing, only after a few minutes of usage it got really hot, and the performance dropped.
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the 1G version of this external drive a couple years ago. Put all my photos on, saved tons of space on my phone and laptop, so I love it. But this 2G thing…..I got to back up movies and other media. Figured there’s by no compatibility issues since it’s literally the same thing just more storage. But this is $190 of useless hardware. I plug it in, nothing. I looked up troubleshooting tips, nothing. Can’t even locate it anywhere in the deep system code cuz one tip was to rename it. Can’t rename something that isn’t there…. So I’m not impressed, very disappointed and refusing to pay outrageous Geek Squad fees to get help. So looks like I’ll be returning it. Very disappointed customer. Best Buy is usually great. Not this time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Toothbrush:
I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.
So that we can better assist you with your particular usage scenario, we ask that you please contact us and speak with a Samsung Customer Service representative.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We look forward to hearing from you soon.
- Samsung Memory
very easy to use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to use flash drive and can store a lot of data.
I would recommend this to a friendSAMSUMG 2TB SSD EXTERNAL HARD DRIVE,
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an external drive. I have 1 TB in files in my laptop, Drive hardware's can only transfer a maximum of 175 MB at a time. It does not work for me as backup. To transfer up to 175 MB of files is does the job really well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CAYAGUA:
I’m sorry to hear that you’re not fully satisfied with the performance of your T7 SSD.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Thank you for choosing Samsung, we hope to hear from you.
- Samsung Memory
Good, but touch ID is better
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this product not because there was anything wrong. I just like to the touch ID instead, so it was more convenient and faster.
No, I would not recommend this to a friendFrustrated Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product seems fine. I'm a bit disappointed with the fact that less than 30 days after purchase it drops $10 in price. I request a price match and it's "after the 15 day return period". Maybe I'll look at another business in the future when I need to purchase tech products.
I would recommend this to a friendBrand response from Samsung
Posted .RS2025:
We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Extremely Unstable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drive gets extremely hot under Light Load, And Thermals and Disconnects.... I'm AN audio Engineer and I can't afford to have this drive Fail....
No, I would not recommend this to a friendBrand response from Samsung
Posted .Studiorat:
Thank you for purchasing the Samsung T7 Portable SSD. I am sorry to hear that you are experiencing heat issues with your SSD.
Please know that the T7 features advanced thermal solution that uses ePCM technology and Dynamic Thermal Guard to withstand and control heat, so the Portable SSD stays at an optimal temperature even at fast speeds. This protects your data while maintaining responsiveness to help ensure your drive is always safe from overheating.
However, please do reach out to us so that we can better diagnose your concern.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from an authorized dealer, like Best Buy.
We look forward to hearing from you soon.
~ Samsung Memory