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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3926 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the product's overall performance, often highlighting its sturdiness, durability, and impressive speed that noticeably enhances gameplay. Its excellent portability and compact size are also frequently praised, along with its good connectivity and adequate storage capacity. However, some customers have noted that the device can warm up at times and have experienced compatibility issues, especially with Mac, while a small number also consider it somewhat pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 3,926 reviews
  • Rated 5 out of 5 stars

    works!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light and easy to use, not noisey. i love the blue color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great! Little hard to set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price but not a good one for beginners. They should include a simpler install and setup program and include an instruction manual.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      plantant1:

      Thank you for purchasing the Samsung T7 Portable SSD. I am sorry to hear you had initial trouble setting up your drive.

      Should you need further assistance or have any questions or concerns, please know Samsung Customer Support is here to help.

      You can contact Samsung Memory Support directly via any of the following options.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      If you have not already done so, we encourage you to register your new Samsung SSD at:  https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service in the store made it an easy to find and purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    samsung T7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, this is faster than a non solid state drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. Got on sale so definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drives. Amazing speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drives. I use one on both my Mac and as an external storage drive for my PlayStation 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality & user-friendly for Mac Book Pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, user-friendly and Mac Book Pro compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little Red Corvette

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, comes with all the cords, the red one is slick looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and size is perfect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1TB worked perfectly with my Mac mini M1. Need to format for Mac user. For my use it gets warm not too hot as other reviewer states.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my Ps5. Hopefully they eventually let you use Ps5 games from this hardrive instead of transferring over back and forth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but not for video!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are solid drive. However they are not good for writing video live to them, until Samsung changes the caching and such in their firmware. Other than that they are solid.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Expensive Storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice storage option, however expensive. Gets hot when moving large amounts of data.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Leroy:

      We value your feedback regarding heat concerns of your T7 SSD.

      The advanced thermal solution uses ePCM technology and Dynamic Thermal Guard to withstand and control heat, so the Portable SSD stays at an optimal temperature even at fast speeds.

      To better address your heat concerns, please contact Samsung Customer Support Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thanks for purchasing the Samsung T7 SSD for your memory storage needs.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I landed up returning this and went with internal ssd for my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and item arrived promptly. Like having important files on SSD instead of mechanical hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior SSD external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Samsung SSD external drive I have bought for my family members. They each love the quality, ease of use and storage options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REaliable and awesome quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has created a really nice external drive. It works without problems with my Mac and Android and that is very important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ssd drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster download speed especially for DITs in photo world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great with Ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to work on iPad. Works perfectly without power adapter for iPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Drive we bought has been very helpful when my husband store his files. It has been very efficient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive for business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect solid state hard drive for powerpoint presentation and business spreadsheets. It's also perfect to store pictures from all devices.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      themoe:

      Thanks for purchasing the Samsung T7 Portable SSD. I'm glad to see you are happy with the experience. Whether you're storing critical business documents, games, or movies, the Portable SSD T7 gives you speed and security in a palm-sized package.

      Should you ever have questions or need assistance using this product, please know we’re always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions.

      Thank you for choosing Samsung!

      ~ Samsung Memory Samsung