Customer Ratings & Reviews
". The box is open, revealing the product inside.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6576/6576883cv18d.jpg)
- Model:
- MU-PC4T0T/AM
- SKU:
- 6576883
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers admire the T7 4TB External SSD's small and portable design, praising its compact size and convenient portability. The ample storage capacity also receives high marks, with users highlighting its ability to hold large amounts of data. While some users noted that the drive can get warm during intensive use, the overall build quality is considered excellent.
This summary was generated by AI based on customer reviews.
Does as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For an SSD has solid and compact construction, plug and play.
I would recommend this to a friendSolid ssd drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second ssd dri e i have bought. Love it fast and seamless integration. I only wish the larger ones were in stock more frequently.
I would recommend this to a friend- Pros mentioned:Speed
Great portable SSD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to replace a dated external HD for backup files. Really quick with good hardware protection
I would recommend this to a friend About What I Expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to purchase this for work. Decent price. Wish it could be more quick with backups.
I would recommend this to a friendBest thing i have bought!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ITs worth if you are doing photography or cinematography
I would recommend this to a friendgood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast enough for the price and samsung makes good ssd for years. definitely i can recommend to my friends who use final cut pro all the time
I would recommend this to a friend- Pros mentioned:Speed
Get this, you won’t go back to your basic hdd
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This SSD is pretty fast. I was able to heavy data fairly quick. I honest will not go back to HDD.
I would recommend this to a friend - Cons mentioned:Compatibility
Doesn't play well with Apple Computers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are buying this for use on a Mac please don't. The T7 doesn't play nice with my iMac or Macbook pro. Once you finally get what think you want loaded on, you are then unable to erase the drive and start over. Using the Utilities on a Mac will not erase the drive. This doesn't happen on the T5 drives. I would return the T9 but can't as I can not erase my data. This is NOT a solution for Apple computers. The T9 is fast which is good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .photograbber:
Thank you for purchasing the Samsung T7 SSD and for your feedback regarding your drive and iMac and MacBook Pro.
The issue may be that you are unable to setup security with the SSD software. Please uninstall the software and download the current version (Portable SSD Software 1.0 for Mac, Version 1.7.4) at:
https://www.samsung.com/semiconductor/minisite/ssd/download/tools/
If the symptom persists, please contact Samsung Customer Support and a rep will be happy to assist you.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Okay, pretty good but go NVME instead...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its good but,., Nothing impressive and not a huge leap from the T5 series as far as performance goes. It stays a little cooler than older models but most likely your device doesn't have usb 3.2 gen 2 ports so you won't see max potential... skip this and go NVME for the same price or cheaper.
I would recommend this to a friendBrand response from Samsung
Posted .Jaff:
Thank you for your review of the Samsung T7 SSD. I hope that your SSD is meeting your expectations.
If there is anything further we can do to help improve your experience, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Samsung Solid State Drive
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work as a usb hard drive connected to my router so am using it as an offsite backup of my home server.
I would recommend this to a friendGreat deal!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great slim design. Works with Samsung's Magic tool, which allows easy monitoring of storage across your system.
I would recommend this to a friendDoes not actually transfer data at SSD speeds.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever you buy an expensive external storage device that boasts high transfer speeds, always do a quick test by copying a large (say, at least a gigabyte) file to it and checking the transfer speed (also ensure you are connected to a high speed USB port). Very often, you will find that the drives are not actually transferring data anywhere near what they advertise. This has been the case with several external flash drives and SSDs I have tried, and sadly it was the case with this Samsung T7 as well. Transfer speeds were no faster than my external HDDs and even dipped to speeds slower than what my external HDDs can do. I suspect this is common because they know most people never actually check the data transfer speeds. Anyway, would not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DJH85:
Thank you for purchasing the Samsung T7 SSD and for your review. We value your feedback regarding the speed of your SSD.
The maximum transfer speed that can be achieved by the T7 is 1,050MB/s on a PC that supports USB 3.2 Gen2, UASP mode, but the speed may vary depending on your PC environment and the types of data being transferred. Please look to the details below for possible causes (and solutions) if you think your T7 is under performing.
Scenario 1 (PC Environment)
Your PC's USB Type C Port must support USB 3.2 Gen 2 (10Gbps) in order to fully utilize the speed of the T7. USB 3.0 Gen.1, USB 3.1 Gen 1. USB 3.2 Gen.1 are restricted to 5Gbs speeds and may be the bottleneck to the performance of your T7.
Scenario 2 (Cable)
Using other cables besides the enclosed cable that comes with the T7 may cause performance degradation due to the varying internal resistance and maximum allowable current of other cable types that does not come officially with the T7.
Scenario 3 (Dynamic Thermal Guard, DTG)
The T7 is designed to activate the DTG (Dynamic Thermal Guard) when the product reaches a its threshold temperature due to prolonged data transfers and usage. The smartly activated DTG function prevents the product from overheating and automatically slows down providing it a cool off period. The DTG technology enhances safety and reliability by preventing the product from reaching an excessively high temperature.
Should you need further assistance, please contact Samsung Customer Support directly so that we can better investigate your speed issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support to troubleshoot your issue. 1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri) 2) Email: samsungmemorysupport@sea.samsung.com 3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783 Thanks for choosing Samsung for your memory storage needs! - Samsung Memory
Ssd
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Writes a little too slow for what my needs require.
I would recommend this to a friend- Cons mentioned:Compatibility
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 6 months. Lost all my data. Very frustrating
No, I would not recommend this to a friendBrand response from Samsung
Posted .MayH:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We look forward to hearing from you soon.
- Samsung Memory
- Pros mentioned:Portability
Good Storage Device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very portable and sleepy device for storing huge data and can carry anywhere comfortably
I would recommend this to a friend does the job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, I just wish I could back up separate devices without having to clear everything out.. so now I have to buy another
I would recommend this to a friendQuiet Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it's supposed to. Easy setup and very quiet. Hoping for long lasting drive since I had another Seagate failure.
I would recommend this to a friendDon’t carry this item again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard drive failed after about three weeks. And lost important data
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidD,
Thank you for purchasing the Samsung T7 SSD. We appreciate you sharing your experience with us.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
~ Samsung Pro
Great Compact Size & Speed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's decent for it's purpose just wish it had higher bandwidth speeds
I would recommend this to a friendNot bad overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The overall quality is not bad. however I do not recommend this product.
I would recommend this to a friend