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Customer Ratings & Reviews

Your price for this item is $344.99

Customer reviews

Rating 4.9 out of 5 stars with 3788 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the T7 4TB External SSD's small and portable design, praising its compact size and convenient portability. The ample storage capacity also receives high marks, with users highlighting its ability to hold large amounts of data. While some users noted that the drive can get warm during intensive use, the overall build quality is considered excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 3,788 reviews
  • Rated 4 out of 5 stars

    Not bad overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality is not bad. however I do not recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    SAMSUNG

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DEVICE WORKED OK WISH IT WAS NOT THAT EXPENSIVE HAD OME ISSUES INSTALLING IT

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      PapaBoriqua:

      Thanks for choosing the Samsung T7 SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.

      You can contact us at:

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~ Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable SSD. Only downside is that I wish the were available in a size over 2tb.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not suitable for large file transfers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attemped to make one transfer of 500GB of data and literally bricked the device in the first hour of use.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      seungri:

      I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Works of ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to extend your storage! I use it on ps5 since it has a small storage. I haven't had any problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality ssd drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good storage device the installation was quick

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product seems fine. I'm a bit disappointed with the fact that less than 30 days after purchase it drops $10 in price. I request a price match and it's "after the 15 day return period". Maybe I'll look at another business in the future when I need to purchase tech products.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      RS2025:

      We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support:

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than I expected it would be. I wish they had more TB than just two.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t carry this item again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive failed after about three weeks. And lost important data

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DavidD,

      Thank you for purchasing the Samsung T7 SSD. We appreciate you sharing your experience with us.

      Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.

      Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.

      You can reach us at:

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      We look forward to hearing from you soon.

      ~ Samsung Pro Samsung

  • Rated 4 out of 5 stars

    Nice product but the app is not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product looks beautiful, and it's easy to use until you accidentally messed the app's permission on MacOS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the value. Working well for us without any problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung External Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great easy connection to my other Samsung devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Light and good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1tb data . Works fast. Got a good deal. Its not slippery to hold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for saving space on MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little difficult to initially set up but now that I got it figured out it serves its purpose

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      BrittTech:

      Thank you for purchasing the Samsung T7 Portable SSD. I am sorry to hear you had difficulty setting up this drive.

      Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      If you have not already so, we encourage you to register your new Samsung SSD at:  https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~ Samsung Memory Samsung

  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. A lot of space. I’ve stored several large files.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good value for price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive for time machine backups and it's perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent recommendation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man in the computer/laptop area was most helpful and efficient in locating exactly the part I needed and made an excellent recommendation. While a little higher in price I was confident that it was the right choice. I came home installed it and it solved the difficult I was having with my wi fi. Thanks to everyone at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing SSD!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my PS5. Its also used on my PS4 to transfer games in and out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid hard drive that can hold a multitude of my projects

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. Bought for my ps5 , very fast

    I would recommend this to a friend