Customer Ratings & Reviews
- Model:
- MU-PC4T0T/AM
- |
- SKU:
- 6576883
Customer reviews
Rating 4.9 out of 5 stars with 3788 reviews
(3,788 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers admire the T7 4TB External SSD's small and portable design, praising its compact size and convenient portability. The ample storage capacity also receives high marks, with users highlighting its ability to hold large amounts of data. While some users noted that the drive can get warm during intensive use, the overall build quality is considered excellent.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Not bad overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The overall quality is not bad. however I do not recommend this product.
This review is from Samsung - T7 1TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
SAMSUNG
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DEVICE WORKED OK WISH IT WAS NOT THAT EXPENSIVE HAD OME ISSUES INSTALLING IT
This review is from Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray
I would recommend this to a friendBrand response from Samsung
Posted .PapaBoriqua:
Thanks for choosing the Samsung T7 SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
You can contact us at:
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good portable SSD. Only downside is that I wish the were available in a size over 2tb.
This review is from Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Not suitable for large file transfers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I attemped to make one transfer of 500GB of data and literally bricked the device in the first hour of use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .seungri:
I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
Rated 4 out of 5 stars
Works of ps5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to extend your storage! I use it on ps5 since it has a small storage. I haven't had any problems with it.
This review is from Samsung - T7 1TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray
I would recommend this to a friendRated 4 out of 5 stars
good quality ssd drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a good storage device the installation was quick
This review is from Samsung - T7 1TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray
I would recommend this to a friendRated 1 out of 5 stars
Frustrated Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product seems fine. I'm a bit disappointed with the fact that less than 30 days after purchase it drops $10 in price. I request a price match and it's "after the 15 day return period". Maybe I'll look at another business in the future when I need to purchase tech products.
This review is from Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray
I would recommend this to a friendBrand response from Samsung
Posted .RS2025:
We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Rated 4 out of 5 stars
Perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is better than I expected it would be. I wish they had more TB than just two.
This review is from Samsung - T7 1TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray
I would recommend this to a friendRated 1 out of 5 stars
Don’t carry this item again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard drive failed after about three weeks. And lost important data
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidD,
Thank you for purchasing the Samsung T7 SSD. We appreciate you sharing your experience with us.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
~ Samsung Pro
Rated 4 out of 5 stars
Nice product but the app is not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product looks beautiful, and it's easy to use until you accidentally messed the app's permission on MacOS.
This review is from Samsung - T7 1TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the value. Working well for us without any problem.
This review is from Samsung - T7 1TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray
I would recommend this to a friend Rated 4 out of 5 stars
Samsung External Drive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great easy connection to my other Samsung devices.
This review is from Samsung - T7 1TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Light and good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1tb data . Works fast. Got a good deal. Its not slippery to hold
This review is from Samsung - T7 1TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray
I would recommend this to a friend Rated 4 out of 5 stars
Good for saving space on MacBook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little difficult to initially set up but now that I got it figured out it serves its purpose
This review is from Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray
I would recommend this to a friendBrand response from Samsung
Posted .BrittTech:
Thank you for purchasing the Samsung T7 Portable SSD. I am sorry to hear you had difficulty setting up this drive.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already so, we encourage you to register your new Samsung SSD at:  https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
- Pros mentioned:Storage capacity
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. A lot of space. I’ve stored several large files.
This review is from Samsung - T7 1TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
good value for price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this drive for time machine backups and it's perfect.
This review is from Samsung - T7 1TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray
I would recommend this to a friend Rated 5 out of 5 stars
Excellent recommendation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The young man in the computer/laptop area was most helpful and efficient in locating exactly the part I needed and made an excellent recommendation. While a little higher in price I was confident that it was the right choice. I came home installed it and it solved the difficult I was having with my wi fi. Thanks to everyone at Best Buy.
This review is from Samsung - T7 1TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray
I would recommend this to a friendRated 4 out of 5 stars
Amazing SSD!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my PS5. Its also used on my PS4 to transfer games in and out
This review is from Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue
No, I would not recommend this to a friend- Pros mentioned:Storage capacity
Rated 5 out of 5 stars
Awesome Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid hard drive that can hold a multitude of my projects
This review is from Samsung - T7 1TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
External hard drive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great external hard drive. Bought for my ps5 , very fast
This review is from Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Metallic Red
I would recommend this to a friend













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