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Customer reviews

Rating 4.8 out of 5 stars with 3931 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the product's overall performance, often highlighting its sturdiness, durability, and impressive speed that noticeably enhances gameplay. Its excellent portability and compact size are also frequently praised, along with its good connectivity and adequate storage capacity. However, some customers have noted that the device can warm up at times and have experienced compatibility issues, especially with Mac, while a small number also consider it somewhat pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 3,931 reviews
  • Rated 3 out of 5 stars

    Service Disappointment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attention to detail and constructive suggestions and assistance was mediocre at best.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BPDN:

      We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support:

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspxd=34834&ms=&zzwindow=0&lhnid=29783

      Thank you for choosing Samsung.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Samsung drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my 27” Imac….I use it with time machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for games so far so good. Loads my fallout 76 lots faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - Pay for name; get quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, small and efficient SSD hard drive. Unfortunately, I should have spent some time in research as there are other brands available at lower prices, but the Samsung brand so far has been worth the extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the item works very well it was bought to enhance our tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is working really well. The security function is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Driving expectations!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a great gift. Unfortunately they dropped the price right after we bought it but otherwise the person we gave it to has had no complaints.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      GuyMontag:

      Thanks for choosing the Samsung T7 SSD. I hope that your gifted SSD is meeting that person's expectations, however, we are always here to help should they have any questions or concerns about this product.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      Thank you for choosing Samsung!

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was as described in the description and works without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Software doesn't work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software won't work. Otherwise, you know. Quick hard drive that works decent. Annoyed about the software though.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Seaners:

      I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Best Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are safe and secure! Will keep buying these as working drives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the buck in the market today for external ssd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend is very happy with this purchase! :).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope its enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1tb should be more than enough, I hope. Using it for the ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great SSD hardrive. We use it to save videos for our YouTube Channel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, quiet hard drive. I use it for picture storage. Fast access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - T7 1TB External USB 3.2 Gen 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable Solid State Drive with Hardware Encryption - Titan Gray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive for video editing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive, super fast read/write! Using for video editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality product takes good picture niceeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SSD External Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to use this external drive. Just picked it up today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best external storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and if you need extra storage you need this

    I would recommend this to a friend