Customer Ratings & Reviews
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- Model:
- MU-PC4T0T/AM
- SKU:
- 6576883
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers admire the T7 4TB External SSD's small and portable design, praising its compact size and convenient portability. The ample storage capacity also receives high marks, with users highlighting its ability to hold large amounts of data. While some users noted that the drive can get warm during intensive use, the overall build quality is considered excellent.
This summary was generated by AI based on customer reviews.
Drivr constantly disconnects, Look elsewhere.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been using a Samsung T5 drive for years and it was flawless. This one on the other hand has issues. When using this drive under a heavy load it disconnects from my laptop. This is especially when I am encoding a video and trying to access other files. Pass on this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Movieguy1911:
Thank you for purchasing the Samsung T7 SSD. I am very sorry to hear that you are experiencing issues with your drive. I understand your disappointment.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Memory
Samsung T7 2TB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. No problems installing the software. Would buy again.
I would recommend this to a friend- Pros mentioned:Size, Speed
Speed in a small size
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung T7 is a great little NVMe drive that uses up to USB 3.2 Gen 2 (10gbps), allowing for insane read/writes of around a gigabyte a second. It’s likely to be the fastest drive in your PC! My PC could “only” push about 560MB/sec to or from the drive as the other drives in my system weren’t up to that speed and my PC has USB 3.1 gen 2. Build quality is also nice, with a compact metal casing that is about the size of a credit card. It is small and thin and can be packed away for travel easily. The box also comes with two (short) USB cables, one that is USB C to C, and the other the more traditional USB A to C. On the drive, there is an installer for Samsung security and firmware updating software. The drive shipped with the latest firmware, so I didn’t need to update that. The security software allows you to set a password on the drive so it is encrypted and protected. I don’t plan on traveling with it or carrying private documents, so I didn’t choose to enable it, but it’s there if you need it. The drive also works great on an iPad Pro running iPad OS, it shows up as a drive and the files can be accessed from the Files App, it streamed a 2.7k 60fps video with no issues at all, so this gives people who use their iPads as a primary compute device a high performance, compact option for storing more data. I also plugged it into an Xbox One X…and it seems to make a real difference in load times vs the 4TB external spinning drive I have on it normally. Game loads are much faster, including Fortnite and Forza Horizon 4. With the upcoming Xbox Series X also having a high speed USB port on it, this drive will compliment it well for your existing titles, likely decreasing load times even more for your existing Xbox library.
I would recommend this to a friendBrand response from Samsung
Posted .Keyan:
Thank you for sharing your experience with the T7 Portable SSD. I am glad to see you are happy with your new Portable SSD.
This light, pocket-sized Portable SSD T7 delivers fast speeds with easy and reliable data storage for transferring large files. Whether you're storing critical business documents, games, or movies, the Portable SSD T7 gives you speed and durability in a palm-sized package.
Should you ever have questions or need assistance using this product, please know we're always here to help. You can contact us via any of the following options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions.
Thank you for choosing Samsung!
~ Samsung Memory
Doesn’t work well with Mac, works with Windows
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.T7 transfer speed was overstated. I use PC and Mac not an easy transfer, speeds 100mbs in thunderbolt port. Would recommend for Windows, if you have a Mac stay away.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MSMS:
Thank you for sharing the speed issues you are experiencing with your Samsung T7 2TB SSD. This model is designed to deliver speeds of up to 1,050MB/s Seq. Read & 1,000MB/s Seq. Write.
Please contact Samsung Memory Support directly so that we can better investigate your speed issue and assist you towards a solution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope to hear from you soon.
~ Samsung Memory
Avoid at all Costs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung’s software turn the SSD into a paperweight. It worked fine for a while but Samsung put out an update and now I can’t access any of my data. Their customer service were no help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ketodja:
Thank you for purchasing the Samsung T7 SSD. We appreciate you sharing your experience with us. Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We hope to hear from you soon.
~ Samsung Memory
- Pros mentioned:Portability, Size, Speed
Makes Mobile Gaming Possible
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a much smaller (size and capacity) drive, but it was not fast enough to use on my laptop for gaming ( I run games off the external drive to make them portable). So I went on a hunt and found this gem. It is the size of a credit card and comes with both usb3 type A and C connections. This sucker is fast and shows no sign of slowing down. I moved my game over (over 18Gbs) in about 3 mins. A lot faster than my other SSD drive I was using prior. Like all good things you have to take the read/write with a grain of salt. Large files (movies and such) will transfer faster than a bunch of smaller files. this is due to finding, moving, registering and verifying each file. So you can see how a single file will be faster in this case. Likes: size, weight, portability, connection options, speed and pocket-ability. Dislikes: none at this time. Though I doubt I ever will.
I would recommend this to a friendBrand response from Samsung
Posted .studio421:
Thanks for purchasing the Samsung T7 Portable SSD. I'm glad to see you are happy with the experience. Whether you're storing critical business documents, games, or movies, the Portable SSD T7 gives you speed and security in a palm-sized package.
Should you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we encourage you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thank you for taking the time to share your positive experience.
- Samsung Memory
- Pros mentioned:Overall performance, Portability, Size
Great Backup Drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful! Backs up fast! Small, efficient, portable and reliable!
I would recommend this to a friend Does Not Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, I wasted my time, efforts, and money.
No, I would not recommend this to a friend- Pros mentioned:Overall performance, Size, Speed
Great little drive.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought five of these so far. They're fast and reliable. I always reformat them for the Mac first thing. The compact size and flat sides makes them easy to store, and they take a label very well. The bright colors are fun.
I would recommend this to a friend Dead On Arrival
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead on arrival. Apparently the process of creating the SSD was not finished because the drive came unformatted and didn't have the normal management software on it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RedDragon:
Thank you for purchasing the Samsung T7 1TB SSD. I am sorry to hear that you experienced difficulties.
Please know that sometimes customers are unaware of the formatting and initialization steps that must take place before using the drive. The drive might thus appear "DOA." Samsung does not place any formats on the SSD to allow customers to use it for their specific setup.
Please reach out to Samsung Customer Support so that we can provide troubleshooting. A representative will gladly help you with step-by-step installation.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
- Pros mentioned:Size, Storage capacity
T7 2TB External USB 3.2 Gen2n Portable SSD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it because it’s slim and just hooks up behind my computer with a USB plug It has a lot of storage
I would recommend this to a friend - Pros mentioned:Portability, Size
Super compact
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the size, easy to transport. Comes with USB and USB-C cords
I would recommend this to a friend - Pros mentioned:Speed, Storage capacity
reliable ssd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and affordable. Quick upload speed, large storage
I would recommend this to a friend - Pros mentioned:Overall performance, Portability, Speed
Good good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Fast and easy to use. Got it as a bday present and she was thoroughly surprised at the functionality
I would recommend this to a friend - Pros mentioned:Speed, Storage capacity
Quality, Convenient and Quick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to downgrade my Macbook Pro to a version with less storage, and this is an awesome solution. It's very fast and has more than enough space.
I would recommend this to a friend - Pros mentioned:Overall performance, Storage capacity
Great product and great service in one quick trip!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the Samsung T7 SSD drive is fast, reliable and has gobs of storage space. I love it. I have several Samsung SSD drives which I use for music composition. I swear by them. Best Buy had the product in stock. I ordered it online and it was waiting for me by the time I got to the store. Thank you Samsung for a great product and thank you Best Buy for superior service (the product was on sale also, by the way!)
I would recommend this to a friend - Pros mentioned:Portability, Speed
Compact, Fast, Convenient
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am just loving the compact size of this drive, not to mention the transfer speeds, and the ease of use. I had been looking some backup storage for a little while but didn't want a standard flash drive or an SD card, but I also didn't want a full size external hard drive. This is the perfect form factor, about the size of a playing card and the thickness of ~20 cards, it is easy to pop into a pocket or bag, but not so small that it's easy to misplace. I have already put several gigabytes of documents on it and the transfer speeds were fantastic. Older drives of mine can take their time with larger files, but this drive just beats them all. Really enjoying this one so far, and I might have to get a second one. I would absolutely recommend it.
I would recommend this to a friendBrand response from Samsung
Posted .Meta:
Thank you for purchasing the Samsung T7 Portable SSD. I’m glad to see you are loving the simplicity, portability and compatibility of the T7.
Roughly the size of a credit card and only weighing 2 ounces, the T7 fits comfortably in the palm of your hand and is light enough to take your files on the go. Whether you're storing critical business documents, games, or movies, the Portable SSD gives you speed and durability in a palm-sized package.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions.
Thank you for choosing Samsung!
~ Samsung Memory
Great product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went into the Best Buy store to get a external hard drive for my iMac for computer, and there was an Apple guy there that spent the time with me helping me pick the right product, and avoid. Did he take the right one. This hard drive works great. I recommend the Samsung T7 to anyone needing more space.
I would recommend this to a friend- Pros mentioned:Portability, Size
Nice HD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very small presence on desk and could slip in pocket for travel. Also looks cool. A great external Storage device.
I would recommend this to a friend - Pros mentioned:Overall performance
Does as it should
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased over a year ago and still going strong as ever. My games are quicker having this added room and downloads fly by. Never too hot never any issues loading anything from it.
I would recommend this to a friend