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Customer Ratings & Reviews

$306.77

Customer reviews

Rating 4.8 out of 5 stars with 2986 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the product's overall performance, frequently praising its speed, portability, and compact size. They also appreciate its ample storage capacity, seamless connectivity, and sleek design. The only notable concern raised by a small number of customers is its higher price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,986 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung - T7 Shield 2TB External USB 3.2 Gen 2 Rug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides protection from rain, dust, and drops AES 256-bit hardware-based encryption Offers the raw speed of a USB 3.2 Gen 2 drive Comes in capacities up to 2TB

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best current option in 9/2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $99 2TB this was a great price. Being external it is much slower than an internal SSD, but still get nearly 1000 MBps on this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable external hard drive. The fact that it is water resistant was very appealing for carrying in backpacks on campus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing and fast storage.

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I use this as extra storage for my laptop for games and random files. It works great doesn't get hot and has very fast read and write speeds

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LOST ALL MY PRECIOUS VIDEOS AND PICS

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so hurt right now. For years I had been storing all my personal pics and videos on SSDs because I have sensitive data that I didn't want to expose to the cloud. For years I had been storing these on a sandisk SSD but it was only 1 Tb and I was running out of room. I bought this SSD last year because of the great reviews and because it was advertised as being "durable". I ported all my files to it and it worked well for a couple months until recently. I did a backup of all my files about a week ago and all seemed good. I could see all my photos and videos. Today I plugged it in to my phone (also samsung) to do another backup and it said that the drive was corrupt and needed to be formatted. I clicked ok to format it because I had this issue with HDDs before and everytime I formatted them I never lost data. Well this time I did because apparently the formatting process completely wiped the drive clean or somehow the data was so corrupted that I lost ALL my data. Everything. Hours of precious videos and pics of my baby girl just gone. I know it was not user error because I always make sure to properly unmount the drive before unplugging it from my phone or computer. I am extremely meticulous about ensuring the drive is properly unmounted to avoid this exact situation. I have NEVER had this issue with my sandisk SSD that I have been using for half a decade. Or any of the HDDs I have used to store game data (I specifically chose an SSD because they don't have moving parts and are supposed to be more reliable than HDDs). I am so hurt right now, I am sobbing with rage and regret for having trusted samsung with all my most precious family photos and videos. I had this SSD less than a year before it failed in spectacular fashion and I have lost so much, it is like losing all your family home videos and pics in a fire. Not to mention all the other files, I had years worth of documents, tax documents, complex personal coding projects I had poured, important court paperwork, hudnreds, maybe thousands of hours of work, all gone. I had a less than a TB stored on this stupid thing before it failed. Words can't describe the dissapointment and regret I feel. Even if I get a full refund it could never replace the sentimental value of all the pics and videos I lost. Hands down one of the worst days of the year, maybe of my entire life.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ISAACL,

      Thank you for purchasing the Samsung T7 Shield SSD. We appreciate you sharing your experience with us.

      Please contact Samsung Memory Support directly so that we can better investigate your issue and assist you towards a solution. You can reach us at:

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.

      We hope to hear from you soon.

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this ssd. easy to use and love the rugged feel to it. Looking to purchase another.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Perfect Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight drive, quick uploading, plenty of space & storage for files/pictures/long & short videos (1000's).

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    5T solid state hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small, solid state (no moving parts) . works like a hard drive so lots of storage but fits in a pocket. Plug it in and it works.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Samsung is the standard!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On top of the physical protection of the actual body. The SSD is fast and is what I needed as a new storage unit for my videos and photos. Has just enough space for everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Storage hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. First time purchasing an item like this. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung T7 SSD, shielded and rugged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is solidly built. In addition, it comes with 2 cables: USB-USB3 and USB3-USB3; this is very convenient indeed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast transfer all file and photos I never imagine that it’s that fast love the speed and great shape also its lighter than other model

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Samsung SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast little Samsung SSD vert durable but doesn't get advertised speeds

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      1989pioneer:

      Thank you for sharing the speed issues you are experiencing with your Samsung T7 Shield SSD. This model is designed to deliver speeds of up to 1,050MB/s Seq. Read & 1,000MB/s Seq. Write, but the speed may vary depending on the user‘s PC environment and the types of data being transferred.

      As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support to troubleshoot your issue.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pocket size and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SSD is more durable than it looks. I've accidentally dropped it from a height of 3 feet a few times and it still works perfectly. Great for on-the-go file transferring.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fastest external drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From what i have used on the IT fueld i have loved this thing for data transfers. Makes it so much faster to get daya moved over.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast & Portable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this portable 4TB SSD drive. Its amazingly fast. I have dropped it multiple times and thank goodness for the soft padding cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external file to hold multiple photos.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to offload pictures from my phone and computer. The Samsung T7 Shield was easy to use and is SSD - so I feel confident in the storage safety. Great way to free up space on my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, works exactly as advertised and as I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to know I have a product that is more hardy than a backup drive with moving parts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great compact storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very durable. Never had any issues with them. This is my third one .

    I would recommend this to a friend