Customer Ratings & Reviews
- Model:
- MU-PE1T0S/AM
- SKU:
- 6501713
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the T7 Shield's overall performance and speed, making it a great backup drive. Its portability and compact size are also appreciated, along with ample storage capacity. Additionally, customers find the water resistance and connectivity convenient, and some even admire the design.
This summary was generated by AI based on customer reviews.
Good drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good reliable hard drive! Purchased this for video storage.
I would recommend this to a friendWork fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little finaky at 1st buy got it to work, plenty of space, hoping it last longer then the last one.
I would recommend this to a friendBrand response from Samsung
Posted .Jones:
I’m sorry for the difficulties with your T7 Shield's setup. Your feedback is very important to us and will be shared with our product team.
I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my samsung S22 ultra. Works with my galaxy 8 tablet though.
I would recommend this to a friendBrand response from Samsung
Posted .AlexS:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
The T7 Shield is compatible with Android devices using USB-C. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We look forward to hearing from you soon.
- Samsung Memory
Excellent backup for my laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent backup for my laptop! Easy to setup and use.
I would recommend this to a friendGood SSD. Bad app for smartphone.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good but the app do not detect the SSD when I connected it to my smartphone. I have tried with other phones but it is always the same, SSD is not detected.
I would recommend this to a friendBrand response from Samsung
Posted .David:
I’m sorry to hear that your out-of-box experience fell short of your expectations.
The T7 Shield may not be compatible with all devices but is compatible with Android devices using USB-C.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Thank you for choosing Samsung for your storage needs. We look forward to hearing from you.
- Samsung Memory
So far, so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Feels solid. Nice rhat it has USB B and C cables. Can be password protected.
I would recommend this to a friendSamsung - T7 Shield 1TB External USB 3.2 Gen 2 Rug
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had Geek help me installing it after going to store and I really didn't get help with installing it. Now that I am using it, I am happy with this product.
I would recommend this to a friendBrand response from Samsung
Posted .YolandaM:
Thank you for choosing the T7 Shield SSD! I hope it’s meeting your expectations. If you have any questions or concerns about the product, we're always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thanks again for choosing Samsung!
- Samsung Memory
Peak design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and easy to use and flexbility to organize with zoom lens and drone and main body and prime lens
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great. I love everything from Best buy.
I would recommend this to a friendSamsun T7 External SSD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High-quality product, purchased for a good friend!
I would recommend this to a friendSSD Hard Drive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with computer and samsung phone, but wont connect to my Motorola phone.
I would recommend this to a friendBrand response from Samsung
Posted .HappyCistomer:
While it’s great to hear that you’re loving the performance of your T7 Shield SSD, I’m very sorry to hear of the difficulties you experienced with connecting to your Motorola phone.
The SSD might be formatted in NTFS or exFAT, which some Motorola phones cannot read. Please reformat the SSD to exFAT (most compatible with Android) using your computer. Older or budget Motorola phones may not support external SSDs. Please check if your phone supports USB OTG and external storage mounting. Also, be sure to use a USB-C to USB-C cable that supports USB 3.1 Gen 2 or higher.
Should you need further assistance or have questions, please contact Samsung Memory Support.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Thank you for choosing Samsung!
- Samsung Memory
Great for gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Caught on sale. Bought it for my son. He uses it to save games on. It is fast a d he plays them right off of it while it is attached to my computer using usb-c.
I would recommend this to a friendBackup drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Wish it had some type is actinic software though. I made an iso of my hard drive.
I would recommend this to a friendGreat portable hard drive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fact that it’s SSD is even better, and rough too so if you happen to drop it on a hard surface, you don’t have to worry too much about it
I would recommend this to a friendSamsung USB Product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need External USB this would be a nice grab if they still have them at stores
I would recommend this to a friendBrand response from Samsung
Posted .cobalt411,
Thanks for choosing the Samsung T7 Shield. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~Samsung Pro
Not so amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to use. Have to divide the meormy not very user friendly. But have a good amount of space.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TRISH:
I’m sorry to hear that your experience did not match your expectations. We completely understand your frustrations, and we are here to help.
Please give us the chance to gather additional information from you so we can provide assistance.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We hope to hear from you soon.
~ Samsung Memory
Fast Enough & Big Enough & waterproof!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the touch version of this and have always wanted something a bit more rugged. I dont have to worry of a Monster Energy explodes in my work bag - worth every penny.
I would recommend this to a friendSo far, so good.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is better than the regular T7. The speed is a very subtle improvement, but it’s more about the build quality. It’s a much sturdier version of the previous.
I would recommend this to a friendssd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good, it does get a little hotter than i expected it to, but i guess that is the rubber coating
I would recommend this to a friendGreat deal when on sale.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As good or better than the original T7. But the rubbery coating makes it less slippery and durable. Works great for my use as external PS4/5 extended storage.
I would recommend this to a friend
