Customers are impressed with the T7 Shield's overall performance and speed, making it a great backup drive. Its portability and compact size are also appreciated, along with ample storage capacity. Additionally, customers find the water resistance and connectivity convenient, and some even admire the design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 2,954 reviews
Rated 5 out of 5 stars
So Far, So Good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Working as advertised. Still new and no issues. Very light and portable.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would have been nice if someone from geek squad could explain how to make it work or even demonstrate properly. They instructions are tiny and confusing. Thank goodness I had teenage neighbor that showed me how to work.
While it’s great to hear that you’re loving the quality of your T7 Shield SSD, I’m very sorry to hear of the difficulties you experienced with setting up your drive.
Should you ever have any questions or need help, please know our team is at your fingertips and always ready to help!
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 9PM EST (Mon-Fri) 2) Email: [email protected] 3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for: a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic. b) Manuals & Software c) Warranty Info d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung!
- Samsung Memory
Rated 4 out of 5 stars
T7 shield
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s slim and non slippery only bad is attract dust
I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I only edit off of SSD’s so glad they are coming down in price. Now they just need to make them in 10-20tb for a reasonable price just stay away from Western Digital. Over a decade i’ve had about 5 western digitals go bad. Never had a samsun or g drive go bad. Also i edit in 8k so ssd is mandatory.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In a word, TERRIBLE! Despite the number of times I visited Best Buy and the Geek Squad, no one was able to improve the run time for merely doing a copy-and-paste of my data from my internal SSD (C:\) to this external SSD. In fact, my rotary external Passport drive ran circles (more than 150%) over my subject SSD. I backed up my data onto my rotary drive in about 3 hours, whereas my B/U onto my external SSD took in excess of 8 hours. Even when I tried deleting older versions of my data on the external SSD, it took about 3 hours merely to complete the Calculating phase alone. It was unnerving! This same poor performance happened with an external SSD drive with another brand ... AND, such poor performance occurred on my second laptop that I purchased at the same time as my first laptop. Both of my laptops performed unacceptably with your external SSD.
I wish there was an answer, but there does not seem to be any. So I'll be returning my external SSD today. Question: How can copying my data on an internal SSD to an external SSD take longer than when using an external rotary drive??? Baffling! I'd love to hear back from you.
I’m sorry to hear that your experience with Samsung’s T7 Shield SSD has fallen short of your expectations. Your feedback is very important to us and will be shared with our internal product team.
Should you want to troubleshoot your issue first, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 9PM EST (Mon-Fri) 2) Email: [email protected] 3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for: a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope you’ll give us a chance so we can provide you with the excellent experience we strive for.
- Samsung Memory
Rated 2 out of 5 stars
Not worth it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really wanted to like this thing…. After rehashing online, turns out that the supplied cable is trash. It wouldn’t even connect and would freeze up my computer until I unplugged it. Changed the cable and I can now at least get it to connect. Transfer speeds are trash as well, no well near the as advertised. I would not recommend it. I gave it 2 stars because it is rugged so if you don’t care about speed and need something to hold up outdoors then should be considered but there’s better options out there.
I’m very sorry for the difficulties you’ve experienced with the cables of your T7 Shield SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 9PM EST (Mon-Fri) 2) Email: [email protected] 3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for: a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.