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Customer Ratings & Reviews

$287.99

Customer reviews

Rating 4.8 out of 5 stars with 2986 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the product's overall performance, frequently praising its speed, portability, and compact size. They also appreciate its ample storage capacity, seamless connectivity, and sleek design. The only notable concern raised by a small number of customers is its higher price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,986 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Lacking Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external drive is amazing, but the customer service was lacking. I find it easiest to find a manager, ask for what you want, and get great customer service. The "I have been here for years" associate, does not care nor know what you need.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      AnthonyK:

      We appreciate you sharing your experience. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions or concerns regarding the usage or setup of your SSD, please contact Samsung Customer Support at:

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thank you for choosing Samsung!

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Great SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to store my Lightroom photos as my Mac Mini has minimal storage. I velcro’d this thing to my studio display and that’s all I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good external ssd

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good soild ssd for gaming off and storing all your backlog of games on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good ssd samsung makes good stuff so need to worry about is it good or not all you have to do is buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and sale price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to use with Mac. Just plug and go! Exactly what we needed for our video editing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up and easy to carry. I reccomend getting this hard drive , it does exactly what it intends too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good g

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup, sturdy and very convenient

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to install and setup and comes with tons of different screw options for different needs. Attaching the TV to the stand was a piece of cake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung T7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great drive, nice rugged endurable form. fast read and write speed, overall a great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best rugged drive and doesn't heat up.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my MBP 14. It is very rugged and does not heat up. I've never had heat or transfer issues with large files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Love Samsung

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Samsung is always my go to for quality solid state drives. Best Buy always has closely competitive pricing so, I'm sure I'll buy another one soon.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Ease if mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and easy to carry. Storage space is worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T7 Shield is Easy to Use and Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. While I have only been using it for about two months, I have used it on several film/video projects and had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great external storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great external it's fast on transfering item, movies, photo, microsoft and pdf form

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A backup solution with Time Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with Time Machine on my MacBook Air. Because of my lack of technical skills, a quick call to Apple support was all I needed to solve my backup problem using this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Tough and fast with the mega memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this works so fast and being water and dust-resistant is a plus. Tough enough for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Backup Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as my backup drive. I haven't used it much just yet, but it appears well made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, reliable, everything they assured me it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price and I am very satisfied with the speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY BEST SERVICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung SSD ONE OF THE MOST DATA STORAGE STTUF I LIKED

    I would recommend this to a friend