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Customer Ratings & Reviews

$287.99

Customer reviews

Rating 4.8 out of 5 stars with 2986 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the product's overall performance, frequently praising its speed, portability, and compact size. They also appreciate its ample storage capacity, seamless connectivity, and sleek design. The only notable concern raised by a small number of customers is its higher price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 2,986 reviews
  • Rated 4 out of 5 stars

    Samsung External Drive.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Rugged and Good Value for the Price . Should come with better Storage container

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as fast as I'd hoped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd heard great things about this unit. I bought it hoping it would read & write faster than my 4 year old SanDisk 500GB Extreme PRO. It was close, but the T7 was slower, so I returned it. Beyond that I'm sure it does what it's designed to do.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Bucketofish:

      We appreciate your feedback regarding the speed of your Samsung T7 Shield SSD and have returned it. Should you ever decide to give Samsung SSDs another try and have questions, we are always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      We hope you will consider Samsung again in the future.

      - Samsung Memory Samsung

  • Rated 2 out of 5 stars

    Not Reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two Samsung 4TB Shield SSD drives, two Samsung T7 2TB Shield drives and two Samsung T7 2TB drives. The 2TB drives have all been reliable but the 4TB drives have not. I have had to send both of them back to Samsung, one of them twice because their transfer speeds dropped to almost nothing when they should be getting 500-575 Mb/s when connected to a USB 3.1 input. There are others who have seen this problem as well. I have found Crucial 4TB SSD drives to be far more stable and reliable. If you are considering getting a Samsung 4TB T7 Shield just take this this into consideration.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lewie70:

      We always aim to deliver a great experience, and it’s unfortunate to hear the T7 Shield 4TB SSD did not meet your expectations.

      Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product team.

      If there’s anything we can do to further improve your experience, please let us know by contacting Samsung Support at:

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Again, thanks for sharing your review and for choosing Samsung.

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Peak design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use and flexbility to organize with zoom lens and drone and main body and prime lens

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay it works but it made me partition it and I don't want the thing partitioned I want one giant hard drive

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JonP:

      Thank you for choosing the T7 Shield SSD!

      To remove all existing partitions and make your T7 Shield SSD a single unallocated drive, you can follow these steps depending on your operating system:

      WINDOWS:
      Connect the T7 Shield SSD to your computer.
      Press Win + X and select Disk Management.
      Locate your T7 Shield drive in the list.
      Right-click each partition on the drive and select Delete Volume.
      Once all partitions are deleted, the drive will show as Unallocated.

      macOS:
      Open Disk Utility (Applications > Utilities > Disk Utility).
      Select the T7 Shield SSD from the sidebar.
      Click Erase at the top.
      Choose a format (e.g., exFAT for cross-platform compatibility).
      Click Erase to remove all partitions and reformat the drive.

      I hope these tips help. You can always contact us for further help:

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      - Samsung Memory Samsung

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Caught on sale. Bought it for my son. He uses it to save games on. It is fast a d he plays them right off of it while it is attached to my computer using usb-c.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that it’s SSD is even better, and rough too so if you happen to drop it on a hard surface, you don’t have to worry too much about it

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Not so amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to use. Have to divide the meormy not very user friendly. But have a good amount of space.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TRISH:

      I’m sorry to hear that your experience did not match your expectations. We completely understand your frustrations, and we are here to help.

      Please give us the chance to gather additional information from you so we can provide assistance.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      We hope to hear from you soon.

      ~ Samsung Memory Samsung

  • Rated 3 out of 5 stars

    Samsung USB Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need External USB this would be a nice grab if they still have them at stores

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      cobalt411,

      Thanks for choosing the Samsung T7 Shield. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~Samsung Pro Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast Enough & Big Enough & waterproof!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the touch version of this and have always wanted something a bit more rugged. I dont have to worry of a Monster Energy explodes in my work bag - worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Wish it had some type is actinic software though. I made an iso of my hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ssd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, it does get a little hotter than i expected it to, but i guess that is the rubber coating

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is better than the regular T7. The speed is a very subtle improvement, but it’s more about the build quality. It’s a much sturdier version of the previous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal when on sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good or better than the original T7. But the rubbery coating makes it less slippery and durable. Works great for my use as external PS4/5 extended storage.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, quality product as is expected from Samsung. Rugged construction and small enough, seems like it's going to last. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speedy SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase of the Samsung SSD rugged portable drive. Very snappy and transfer speeds are super fast. Way faster than my hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High sustained writes for iphone15 pro ProRes format.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to archive action camera footage. Like the size and form factor and usb a to c and c to c cables for my old desktop and mobile devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a good product which is why I rate it as Good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Small fast and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Draws power from the usb. No need for external power supply. So easy. Pictures, music or transport files. Great choice.

    I would recommend this to a friend