Customer Ratings & Reviews
- Model:
- MU-PE1T0R/AM
- SKU:
- 6501718
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers love the product's overall performance, frequently praising its speed, portability, and compact size. They also appreciate its ample storage capacity, seamless connectivity, and sleek design. The only notable concern raised by a small number of customers is its higher price.
This summary was generated by AI based on customer reviews.
Fast, but gets really hot
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was getting really hot during file transfers compared to my T5, which was concerning.. Would recommend if you need something rugged - the water resistant feature is amazing. But if using for everyday use by a laptop, then the regular T7 is probably better.
I would recommend this to a friendBrand response from Samsung
Posted .Tanya:
We appreciate you sharing your heat concerns with us for your drive.
Please know that the T7 Shield features Dynamic Thermal Guard, which constantly monitors your drive's temperature and automatically throttles temps down when they rise above optimal critical threshold. This protects your data while maintaining responsiveness to help ensure your drive is always safe from overheating.
To better address your heat concerns, please contact Samsung Customer Support and a representative will gladly help you.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope to hear from you soon.
- Samsung Memory
Samsung T7 Shield external drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st purchase of an external drive. Good price, quick shipping, excellent quality and seems to work flawlessly. If I were to have any complaint it is the lack of any type of instructions with the unit, the Samsung tutorials lack dept on use. For me a friend gave me tips and steam (gaming platform) automatically ask about where to download the items I needed the drive for. If instructions were included everything would be 5 star.
I would recommend this to a friend- Pros mentioned:Overall performance
Great SSD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This SSD is fast and I don't worry if I accidentally bump it, as has happened with hard drive.
I would recommend this to a friend - Pros mentioned:Overall performance
2Tb samsung and water resistant!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is as expected amazing product! Still not willing to test the water resistance!
I would recommend this to a friend Good but complicated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its hard to connect and you need to download an app
I would recommend this to a friendNot User Friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as user friendly as the salesperson described. It's truly NOT a plug and play. In order to use this product, you will need to have some tech skills. Not for the everyday user that's expecting the product to backup your files just by plugging it in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DebH:
I’m sorry for the difficulties with your SSD’s setup. We understand your frustrations and are here to help.
Please contact Samsung Memory Support directly and we will gladly assist you with step-by-step troubleshooting.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
- Pros mentioned:Overall performance
Reliable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as designed and definitely a good price! I especially like the rugged exterior.
I would recommend this to a friend - Pros mentioned:Storage capacity
Samsung Extra Storage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice extra storage for you photos without dealing with in the Cloud stuff all the time
I would recommend this to a friend Never enough space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit over priced but still good & needed…………………..
I would recommend this to a friendGreat SSD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Great read/write speeds. Feels rugged
I would recommend this to a friend- Pros mentioned:Portability
So Far, So Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as advertised. Still new and no issues. Very light and portable.
I would recommend this to a friend - Pros mentioned:Portability
Had Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great doesn’t take up much room love how small it is………………………………..
I would recommend this to a friend - Pros mentioned:Overall performance
Great Storage Device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient, easy to use storage device. High performance, Recommended.
I would recommend this to a friend - Pros mentioned:Speed
highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, fast hard drive, great price especially when on sale
I would recommend this to a friend - Pros mentioned:Overall performance
Great drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drive does everything I need to do. I would definitely buy again.
I would recommend this to a friend - Pros mentioned:Overall performance
Fast and reliable drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast drive. Works great with my iMAC. Very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
So Far - So Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally went with SSD, so far. so good. Works like it says it will.
I would recommend this to a friend - Pros mentioned:Overall performance
Works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work in the field in IT and this device does what I need it to do
I would recommend this to a friend - Pros mentioned:Speed
Read speed is fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.modt fast ssd i never see！ very good and usb 3.2mode much faster！
I would recommend this to a friend - Pros mentioned:Storage capacity
Fast External Drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife needed extra storage for photos and this works perfectly.
I would recommend this to a friend