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Customer Ratings & Reviews

$574.99

Customer reviews

Rating 4.8 out of 5 stars with 2981 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers value the T7 Shield for its overall performance, speed, and portability, making it a compact and durable storage solution. The drive's size and ample storage capacity are also appreciated, along with its reliable connectivity. While the design is considered sleek, the price is a concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,981 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent extra storage. Its very fast and holds a good amount of games. I love it and will proba ly buy another for my xbox as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my opinion works really well and As good as expected,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is excellent with great read and write speeds. I do recommend using a different usb 3.2 cable to get a higher consistent drive speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy and price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and durable external hard drive. I and very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many of these for all of my photo back up needs. Its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes a very clear difference in loading times!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play overwatch off of this ssd. My game went from starting after 3-5 minutes to loading almost instantly! And forbthe price 1tb of ssd is crazy to me! Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is The One!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is fun. The feel of it in your hand is great and it’s fast! I actually have 3 Samsung SSD’s in 3 different colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and good value. Especially with the sale going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Rugged” SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this version of the Samsung T7 to store dashcam video and Sentry Mode incident video on my new Tesla. Video takes up a lot of storage. It’s a good price. We’ll see how well it holds up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have when in low memory or for work pictures and videos

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a struggle to upload photos to it at first, but works great after some tries. Definitely recommend it if you’re out of storage due to photos and videos on your iPhone! Just buy an adapter and you’d be fine!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      TezlaC:

      Thanks for choosing the Samsung T7 Shield SSD. Your experience with uploading your photos is very important to us and we will share your feedback with our product team.

      I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thanks for choosing Samsung for your memory storage needs!

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Storage Capacity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this product 4 stars because it is sturdy. It does not take along time to add items it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible Mac Mini HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my new Mac Mini M4. Quiet and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review: T7 Shield 1TB External USB 3.2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right. It is small, light, and has a nice nonmetallic texture for easy handling. It doesn't get hot and works with iPad Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD for my video and photo editing production drive. Read-write speeds are fast enough for editing 4k video timelines without lag. Will buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and sale price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to use with Mac. Just plug and go! Exactly what we needed for our video editing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lacking Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external drive is amazing, but the customer service was lacking. I find it easiest to find a manager, ask for what you want, and get great customer service. The "I have been here for years" associate, does not care nor know what you need.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      AnthonyK:

      We appreciate you sharing your experience. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions or concerns regarding the usage or setup of your SSD, please contact Samsung Customer Support at:

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thank you for choosing Samsung!

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Great SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to store my Lightroom photos as my Mac Mini has minimal storage. I velcro’d this thing to my studio display and that’s all I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung T7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great drive, nice rugged endurable form. fast read and write speed, overall a great value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good g

    I would recommend this to a friend