Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 2951 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the T7 Shield's overall performance, speed, portability, size, storage capacity, and sleek design. Many appreciate its compact, durable, and fast nature, as well as its fast read and write speeds. Some customers have noted concerns about the connectivity of the USB cable and the higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,951 reviews
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for this hard drive less space and good internal room for my music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you 1!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Lightweight and it’s a nice little monster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided much needed space at a reasonable price!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should just overpriced

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be priced around what refurbished drives are at now in my opinion or atleast sale price 159 instead of 219 retail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skerr

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very helpful when traveling great and quick storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good SSD

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hard drive at a fair price. love the selection of cables included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable storage

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic drive. Fast read and write speeds. Great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cost

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost is always high on these things. They go on sale for half price so why not make them 2/3 the cost maybe you would sell more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small sturdy and quick. It easy to bring along on trips.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Reliable

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two Samsung 4TB Shield SSD drives, two Samsung T7 2TB Shield drives and two Samsung T7 2TB drives. The 2TB drives have all been reliable but the 4TB drives have not. I have had to send both of them back to Samsung, one of them twice because their transfer speeds dropped to almost nothing when they should be getting 500-575 Mb/s when connected to a USB 3.1 input. There are others who have seen this problem as well. I have found Crucial 4TB SSD drives to be far more stable and reliable. If you are considering getting a Samsung 4TB T7 Shield just take this this into consideration.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lewie70:

      We always aim to deliver a great experience, and it’s unfortunate to hear the T7 Shield 4TB SSD did not meet your expectations.

      Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product team.

      If there’s anything we can do to further improve your experience, please let us know by contacting Samsung Support at:

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Again, thanks for sharing your review and for choosing Samsung.

      - Samsung Memory Samsung

  • Rated 3 out of 5 stars

    Solid but Slow

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality construction but has some performance slowdown on large file transfers. It became too slow to transfer large files over 300GB. It would perform in the 2-400MB range until about 300GB in, then it would slow down to 15-25MB per second. Ultimately i couldnt use it to securely ship data to my data center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Videos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, we love very very much. It works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as fast as I'd hoped

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd heard great things about this unit. I bought it hoping it would read & write faster than my 4 year old SanDisk 500GB Extreme PRO. It was close, but the T7 was slower, so I returned it. Beyond that I'm sure it does what it's designed to do.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Bucketofish:

      We appreciate your feedback regarding the speed of your Samsung T7 Shield SSD and have returned it. Should you ever decide to give Samsung SSDs another try and have questions, we are always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      We hope you will consider Samsung again in the future.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    What i needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from 1-2T and i cant explain how much it helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ssd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good SSd I connected right the back of my Netgear router

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung External Drive.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Rugged and Good Value for the Price . Should come with better Storage container

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I question it being waterproof.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is noticeably bulkier than the standard T7 drive I also have. I was disappointed to see that it does NOT include a rubber cover over the USB C port. This makes me question how truly “waterproof “ it can be. I’m sure it will work fine as a storage drive and it’s probably more resistant to being dropped. But I definitely wouldn’t consider it really waterproof. For the price I’m disappointed that Samsung was too cheap to include a USB port cover.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Customer:

      Thank you for purchasing the Samsung T7 Shield SSD and for your review. We value your feedback regarding the design of your drive. Your feedback is very important to us and will be shared with our product team.

      Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      Thanks for choosing Samsung for your memory storage needs!

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Good drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable hard drive! Purchased this for video storage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work fine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little finaky at 1st buy got it to work, plenty of space, hoping it last longer then the last one.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jones:

      I’m sorry for the difficulties with your T7 Shield's setup. Your feedback is very important to us and will be shared with our product team.

      I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Memory Samsung

  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my samsung S22 ultra. Works with my galaxy 8 tablet though.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      AlexS:

      I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.

      The T7 Shield is compatible with Android devices using USB-C. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      We look forward to hearing from you soon.

      - Samsung Memory Samsung

Sponsored