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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 2951 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are pleased with the T7 Shield's overall performance, speed, portability, size, storage capacity, and sleek design. Many appreciate its compact, durable, and fast nature, as well as its fast read and write speeds. Some customers have noted concerns about the connectivity of the USB cable and the higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,951 reviews
  • Rated 5 out of 5 stars

    Excellent backup for my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backup for my laptop! Easy to setup and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Feels solid. Nice rhat it has USB B and C cables. Can be password protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good SSD. Bad app for smartphone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but the app do not detect the SSD when I connected it to my smartphone. I have tried with other phones but it is always the same, SSD is not detected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      David:

      I’m sorry to hear that your out-of-box experience fell short of your expectations.

      The T7 Shield may not be compatible with all devices but is compatible with Android devices using USB-C.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      Thank you for choosing Samsung for your storage needs. We look forward to hearing from you.

      - Samsung Memory Samsung

  • Rated 3 out of 5 stars

    Samsung - T7 Shield 1TB External USB 3.2 Gen 2 Rug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek help me installing it after going to store and I really didn't get help with installing it. Now that I am using it, I am happy with this product.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      YolandaM:

      Thank you for choosing the T7 Shield SSD! I hope it’s meeting your expectations. If you have any questions or concerns about the product, we're always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thanks again for choosing Samsung!

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Peak design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use and flexbility to organize with zoom lens and drone and main body and prime lens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. I love everything from Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsun T7 External SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High-quality product, purchased for a good friend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SSD Hard Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with computer and samsung phone, but wont connect to my Motorola phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HappyCistomer:

      While it’s great to hear that you’re loving the performance of your T7 Shield SSD, I’m very sorry to hear of the difficulties you experienced with connecting to your Motorola phone.

      The SSD might be formatted in NTFS or exFAT, which some Motorola phones cannot read. Please reformat the SSD to exFAT (most compatible with Android) using your computer. Older or budget Motorola phones may not support external SSDs. Please check if your phone supports USB OTG and external storage mounting. Also, be sure to use a USB-C to USB-C cable that supports USB 3.1 Gen 2 or higher.

      Should you need further assistance or have questions, please contact Samsung Memory Support.

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Thank you for choosing Samsung!

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Caught on sale. Bought it for my son. He uses it to save games on. It is fast a d he plays them right off of it while it is attached to my computer using usb-c.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Wish it had some type is actinic software though. I made an iso of my hard drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung USB Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need External USB this would be a nice grab if they still have them at stores

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      cobalt411,

      Thanks for choosing the Samsung T7 Shield. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~Samsung Pro Samsung

  • Rated 4 out of 5 stars

    Great portable hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that it’s SSD is even better, and rough too so if you happen to drop it on a hard surface, you don’t have to worry too much about it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to use. Have to divide the meormy not very user friendly. But have a good amount of space.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TRISH:

      I’m sorry to hear that your experience did not match your expectations. We completely understand your frustrations, and we are here to help.

      Please give us the chance to gather additional information from you so we can provide assistance.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      We hope to hear from you soon.

      ~ Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Fast Enough & Big Enough & waterproof!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the touch version of this and have always wanted something a bit more rugged. I dont have to worry of a Monster Energy explodes in my work bag - worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is better than the regular T7. The speed is a very subtle improvement, but it’s more about the build quality. It’s a much sturdier version of the previous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ssd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, it does get a little hotter than i expected it to, but i guess that is the rubber coating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal when on sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good or better than the original T7. But the rubbery coating makes it less slippery and durable. Works great for my use as external PS4/5 extended storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High sustained writes for iphone15 pro ProRes format.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, quality product as is expected from Samsung. Rugged construction and small enough, seems like it's going to last. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to archive action camera footage. Like the size and form factor and usb a to c and c to c cables for my old desktop and mobile devices.

    I would recommend this to a friend
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