Customer Ratings & Reviews
- Model:
- MU-PE2T0K/AM
- SKU:
- 6505714
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers are pleased with the T7 Shield's overall performance, speed, portability, size, storage capacity, and sleek design. Many appreciate its compact, durable, and fast nature, as well as its fast read and write speeds. Some customers have noted concerns about the connectivity of the USB cable and the higher price point.
This summary was generated by AI based on customer reviews.
Excellent Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast read and write, a lot smaller than I expected. Love the 2 TB backup room. And at $150 can't beat it.
I would recommend this to a friend
Small and compact
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung T7 Shield 1 TB External SSD Drive is a small, compact easy to carry external hard drive that provides much needed storage expansion in many small and light laptops as well as a great desktop solution for people needing additional file storage. The T7 shield connects via a USB C port and supports USB 3.2 Gen 2 (10GPS) and utilizes the PCIe NVMe interface. All of this provides a really fast read and write speed. I am using the T7 to stream videos and I have not had any issues with lag whatsoever. I have been extremely happy with the performance of this drive so far. The Samsung T7 is equipped with an IP65 rating for water and dust resistance and is drop resistant for falls up to 3 meters. The Samsung T7 Shield has preinstalled software that is compatible for Windows, IOS and Mac and Android. The software that is included allows you to use the security features of the drive. If you don't want to use these additional features, then the drive is basically plug and play, once your computer recognizes the drive is connected. The drive even has a soft touch feel that adds a premium feel to this small drive, which fits easily in your pocket or will take up very little room in a computer bag. I am very pleased with the T7 Shield and I find myself taking it everywhere with me when I am using my laptop for personal use and for business. I happily recommend this drive to anyone looking to increase storage capacity.
I would recommend this to a friendSuper fast SSD, the ruggedness is 5*
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being a hobbyst photographer, I needed something for easy backup and something I can connect to my phone/Tab/PC quickly as and when needed and this was perfect. The ruggedness is super useful when I have to take it around in my camera bag. Connects easily to all devices, comes with both USBC and USBA cables. 5 star all around. Worth every penny.
I would recommend this to a friendFast, but gets really hot
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was getting really hot during file transfers compared to my T5, which was concerning.. Would recommend if you need something rugged - the water resistant feature is amazing. But if using for everyday use by a laptop, then the regular T7 is probably better.
I would recommend this to a friendBrand response from Samsung
Posted .Tanya:
We appreciate you sharing your heat concerns with us for your drive.
Please know that the T7 Shield features Dynamic Thermal Guard, which constantly monitors your drive's temperature and automatically throttles temps down when they rise above optimal critical threshold. This protects your data while maintaining responsiveness to help ensure your drive is always safe from overheating.
To better address your heat concerns, please contact Samsung Customer Support and a representative will gladly help you.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope to hear from you soon.
- Samsung Memory
Samsung T7 Shield external drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st purchase of an external drive. Good price, quick shipping, excellent quality and seems to work flawlessly. If I were to have any complaint it is the lack of any type of instructions with the unit, the Samsung tutorials lack dept on use. For me a friend gave me tips and steam (gaming platform) automatically ask about where to download the items I needed the drive for. If instructions were included everything would be 5 star.
I would recommend this to a friendGreat SSD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This SSD is fast and I don't worry if I accidentally bump it, as has happened with hard drive.
I would recommend this to a friend2Tb samsung and water resistant!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is as expected amazing product! Still not willing to test the water resistance!
I would recommend this to a friendSolid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this on 1TB and i needed to get a bigger storage. This itrm is no joke! Ten Stars!!!!
I would recommend this to a friendNot User Friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as user friendly as the salesperson described. It's truly NOT a plug and play. In order to use this product, you will need to have some tech skills. Not for the everyday user that's expecting the product to backup your files just by plugging it in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DebH:
I’m sorry for the difficulties with your SSD’s setup. We understand your frustrations and are here to help.
Please contact Samsung Memory Support directly and we will gladly assist you with step-by-step troubleshooting.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Good but complicated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its hard to connect and you need to download an app
I would recommend this to a friendBe Careful???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has not been 1 year and already working with SAMSUNG for replacement or repair due to not being detected by PC, which after looking seems to be a common issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Anthony,
Thank you for purchasing the Samsung T7 Shield SSD. We appreciate you sharing your experience with us.
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service. You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
~ Samsung Pro
Reliable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as designed and definitely a good price! I especially like the rugged exterior.
I would recommend this to a friendSamsung Extra Storage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice extra storage for you photos without dealing with in the Cloud stuff all the time
I would recommend this to a friendSAD CUSTUMER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE INSTRUCTIONS THAT CAME WITH IT ARENT SIMPLE..EVEN LOOKED UP ON YOUTUBE TO SEE IF I COULD FIGURE OUT WHAT IM DOIN WRONG??? THE VIDEOS ARE NOT ENOUGH BASIC INSTRUCTIONS...CONSIDERING RETURNING
No, I would not recommend this to a friendBrand response from Samsung
Posted .CassandraB:
Thank you for sharing your review of Samsung’s T7 Shield SSD. I’m sorry for the difficulties with your SSD’s setup. We understand your frustrations and are here to help. Please reach out to Samsung Customer Support for step-by-step troubleshooting.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Thank you for choosing Samsung.
- Samsung Memory
Never enough space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit over priced but still good & needed…………………..
I would recommend this to a friendGreat SSD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Great read/write speeds. Feels rugged
I would recommend this to a friendCable Easily Detaches From Drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the color and rubberized design however it has a poor design around where the USB C cable attaches and doesn't make a firm connection. As a result I've had it detach even when being cautious when moving it knowing how poor the connection is.
No, I would not recommend this to a friendBrand response from Samsung
Posted .OfficialBest:
We appreciate you sharing your experience with the cables included with your T7 Shield.
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We look forward to hearing from you soon.
- Samsung Memory
So Far, So Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as advertised. Still new and no issues. Very light and portable.
I would recommend this to a friendHad Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great doesn’t take up much room love how small it is………………………………..
I would recommend this to a friendGreat Storage Device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient, easy to use storage device. High performance, Recommended.
I would recommend this to a friend
