Customer Ratings & Reviews
- Model:
- MU-PE2T0K/AM
- SKU:
- 6505714
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
to a friend
Customers are saying
Customers value the T7 Shield for its overall performance, speed, and portability, making it a compact and durable storage solution. The drive's size and ample storage capacity are also appreciated, along with its reliable connectivity. While the design is considered sleek, the price is a concern for some customers.
This summary was generated by AI based on customer reviews.
Be Careful???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has not been 1 year and already working with SAMSUNG for replacement or repair due to not being detected by PC, which after looking seems to be a common issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Anthony,
Thank you for purchasing the Samsung T7 Shield SSD. We appreciate you sharing your experience with us.
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service. You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
~ Samsung Pro
Editing a breeze with this SSD!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal! Solid drive for fast editing on photos/videos.
I would recommend this to a friend
Samsung T7 Shield 2TB External drive is very rugge
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the drive for the past week while I was out of town. I had some huge files I needed to be editing and updating. A huge training presentation which required a multitude of images and actions. I was able to store the presentation and files on the T7 and when I launched the presentation the images appeared flawlessly as if they were on the built in MacBook drive. I was very impressed with how smooth everything went. I made edits at a location away from wifi and internet service without any issues. Sometimes when you don't have access to wifi and you need to work with files offline which has many photos and images, you need a storage device which doesn't take space on a limited drive on your laptop. I am now glad that I purchased a laptop with a small harddrive because the drive is very small and portable. Easy to put in my case and take with me. Plugs in with the USB-C connection and is ultrafast. Love the size and the look, very sleek, no-one even noticed that I had a small harddrive which I placed on the table behind the laptop. I plan on using it to place music on and play in my car on my weekend trip to KC. Can't wait to load it up and then let it play my favorite songs. It fits nicely in my car storage unit right next to the usb-c port. Not afraid of carrying this drive wherever I go.
I would recommend this to a friendSAD CUSTUMER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE INSTRUCTIONS THAT CAME WITH IT ARENT SIMPLE..EVEN LOOKED UP ON YOUTUBE TO SEE IF I COULD FIGURE OUT WHAT IM DOIN WRONG??? THE VIDEOS ARE NOT ENOUGH BASIC INSTRUCTIONS...CONSIDERING RETURNING
No, I would not recommend this to a friendBrand response from Samsung
Posted .CassandraB:
Thank you for sharing your review of Samsung’s T7 Shield SSD. I’m sorry for the difficulties with your SSD’s setup. We understand your frustrations and are here to help. Please reach out to Samsung Customer Support for step-by-step troubleshooting.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Thank you for choosing Samsung.
- Samsung Memory
back it up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, small enough to carry in your pocket.
I would recommend this to a friendLove this drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only edit off of SSD’s so glad they are coming down in price. Now they just need to make them in 10-20tb for a reasonable price just stay away from Western Digital. Over a decade i’ve had about 5 western digitals go bad. Never had a samsun or g drive go bad. Also i edit in 8k so ssd is mandatory.
I would recommend this to a friendHD for my xbox
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed, this drive would store things okay, but it would not be discoverable by my Xbox series x from time to time. I kept having to unplug it and plug it back in every time I used it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .YellowSnow,
Thank you for purchasing the T7 Shield SSD. Thank you for sharing the issue of your SSD not being consistently discoverable.
There are a few things you can check.
1) Disconnect the cable and try again, making sure it is properly connected
2) Make sure the connector on the board does not contain any debris, or is not damaged,
3) Replace the cable and try again,
4) Connect the SSD to a different port - either a regular port or expansion port,
5) Lastly, connect the SSD to a different device to check if there is a problem with the SSD itself.
Should you need further assistance with your drive, please contact Samsung Customer Support, and a representative will gladly assist you with a solution or warranty service.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Thank you for choosing Samsung, we hope to hear from you.
~Samsung Pro
Your external SSD shows ultra-poor performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In a word, TERRIBLE! Despite the number of times I visited Best Buy and the Geek Squad, no one was able to improve the run time for merely doing a copy-and-paste of my data from my internal SSD (C:\) to this external SSD. In fact, my rotary external Passport drive ran circles (more than 150%) over my subject SSD. I backed up my data onto my rotary drive in about 3 hours, whereas my B/U onto my external SSD took in excess of 8 hours. Even when I tried deleting older versions of my data on the external SSD, it took about 3 hours merely to complete the Calculating phase alone. It was unnerving! This same poor performance happened with an external SSD drive with another brand ... AND, such poor performance occurred on my second laptop that I purchased at the same time as my first laptop. Both of my laptops performed unacceptably with your external SSD. I wish there was an answer, but there does not seem to be any. So I'll be returning my external SSD today. Question: How can copying my data on an internal SSD to an external SSD take longer than when using an external rotary drive??? Baffling! I'd love to hear back from you.
No, I would not recommend this to a friendBrand response from Samsung
Posted .FoxyFox:
I’m sorry to hear that your experience with Samsung’s T7 Shield SSD has fallen short of your expectations. Your feedback is very important to us and will be shared with our internal product team.
Should you want to troubleshoot your issue first, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope you’ll give us a chance so we can provide you with the excellent experience we strive for.
- Samsung Memory
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really wanted to like this thing…. After rehashing online, turns out that the supplied cable is trash. It wouldn’t even connect and would freeze up my computer until I unplugged it. Changed the cable and I can now at least get it to connect. Transfer speeds are trash as well, no well near the as advertised. I would not recommend it. I gave it 2 stars because it is rugged so if you don’t care about speed and need something to hold up outdoors then should be considered but there’s better options out there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .OrlandoH:
I’m very sorry for the difficulties you’ve experienced with the cables of your T7 Shield SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope to hear from you and to make this right.
- Samsung Memory
Excellent small drive for long-term storage
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid drive to use. I have recently been prepping to record music in a studio, and they recommended having a pair of T7 drives to store the master recordings, so these seem to be the gold standard for the recording industry. I cannot comment on the “shield” aspect of this drive, as I haven’t thrown it against a wall or dropped it just to test it, but it is a comfort to know that the files should be safe for a long time. Physically, it is a very nice touch that the exterior is rubberized, making it much more difficult to drop than the plain metal cases of the non-shield version of the T7. You also get a USB3 to type-C cable to connect to your computer or hub. Transfer speeds seem to be good, though I'm not an expert on what to expect. I'm interested in using the drive for long-term storage, so the SSD should be better than a standard spinning HD which is more delicate and susceptible to magnetic interference and such. Overall, this is a great little drive, giving about 2TB of storage in the size of a credit card, just about 1cm thick.
I would recommend this to a friendBrand response from Samsung
Posted .MurphyR:
Thanks for purchasing Samsung's T7 Shield Portable SSD. I am happy to see that this compact drive is meeting your needs. The portable design allows you to access large amounts of data on the move, anytime, anywhere. With no moving parts and a sturdy, shock resistant body, it can handle drops of up to 9.8 feet.
If you ever have any questions or concerns with usage or features, Samsung Customer Support is here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b. Manuals & Software
c. Warranty Info
d. Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e. Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thanks for choosing Samsung!
- Samsung Memory
would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought it and right away it started giving my mouse issues, a year later it only allows uploads at a whole 3Mb per second.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DTrain:
I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
~ Samsung Memory
The perfect portable drive
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the nicest all around drive I have owned. The drive is super fast with SSD internal drive. The looks are also very attractive and the drive is rugged. Samsung thoughtfully packed this with different cables making it useful for more than just laptops. There is software to install for Mac and PC, but also works flawlessly for my iPad Pro with the USB-C cable. With it being solid state, it is completely noiseless and doesn’t become hot with ongoing use, even with intensive reads and writes. Most of my other drives are considerably larger and not nearly as portable. With multiple laptops, this is the one that I carry with me for every occasion. While this might not seem so important, I’m writing this as I stand in line at an airport with a very heavy backpack. The weight and size of the drive matters, especially when traveling. As SSD drives become less expansive, these will become the standard for portable storage. Samsung always provides top of the line products and this is no exception.
I would recommend this to a friendSlow back up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The upload of documents are mo faster than hard drives. I have only used it when backing up Quicken data. Not eorth the price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DonS:
I’m sorry to hear that you’re dissatisfied with the performance of your T7 Shield SSD. We always aim to deliver a great experience, and it’s unfortunate to hear the SSD did not meet your expectations.
As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support if you need further assistance to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We look forward to hearing from you soon.
- Samsung Memory
Bought Two, One Failed, Decent Drives
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to for editing; one of them failed, but they gave me a new one. Good drive but I wouldn't buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ProudandLoudBestBuyBuyer:
We value your feedback, and regret to hear that you’re not completely satisfied with your SSD’s product life.
Should you have any questions or need assistance using this product, know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Sticky slimy "shield"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought a couple Samsung external drives in the T-series and been very happy. Needed another one and this one was available (in spite of Best Buy's generally terrible availability issues), so I grabbed it. Stay away if you don't like that slimy rubbery feeling of dense rubber/silicon (?). It feels oily and smells like petroleum. And I'm sure in about 2 years it's going to have that sticky rubbery texture with clotted dust going on. Yuck. Missed my return window or I would have taken it back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .jhjh:
We appreciate you sharing your details regarding the Shield of the T7 Shield SSD. Your feedback is important to us and will be shared with our product teams.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
External Drive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. It does what I bought it for. I have not had it long enough to see how well it will perform.
I would recommend this to a friendWorth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, I know it costs more than a non-SSD drive, but I'm thinking it is worth it. I think the info we put on it is much more secure from loss. And we're not gonna get better than Samsung. Yeah.
I would recommend this to a friendIts ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can only plug this to your computer or laptop, not directly onto your phone like the regular t5
I would recommend this to a friendBrand response from Samsung
Posted .SergioO:
Thanks for sharing your experience. I'm sorry that your experience fell short of expectations.
The T7 Shield may not be compatible with all devices but is compatible with Android devices using USB-C.
Should you have questions or need assistance using this product, please feel free to contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Buy it from the other store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't use it, has to return it for some reason. UPS mixed up my return with something else, So no refund ! BESTBUY doesn't care about his customers, you have to figure out on your own !
No, I would not recommend this to a friendBrand response from Samsung
Posted .GorM:
We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Very confusing installation process
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very confusing installation process for those who were not very familiar with it.
I would recommend this to a friendBrand response from Samsung
Posted .AppleCare:
I’m sorry for the difficulties with your SSD’s setup. We understand your frustrations and are here to help.
Please contact Samsung Customer Support to assist you with step-by-step troubleshooting.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We look forward to hearing from you soon.
- Samsung Memory