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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 2951 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are pleased with the T7 Shield's overall performance, speed, portability, size, storage capacity, and sleek design. Many appreciate its compact, durable, and fast nature, as well as its fast read and write speeds. Some customers have noted concerns about the connectivity of the USB cable and the higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 2,951 reviews
  • Rated 4 out of 5 stars

    Great drive, but no cable tie!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review will not show up as verified as I purchased it from a major online retailer, that has their own delivery vans, and has for no reason at all banned me from reviewing. So I'm reviewing it here. Let the little guys get some business too! I have used a 500GB Samsung T5 drive for many years, and I have quite liked it. However, the 500GB drive is no longer big enough for today's file sizes, so I decided to upgrade when the T7 Shields were on sale. Please note that I have abused the T5 a lot, dropped it, accidentally tripped on the cable, carried it with me on travels into the wilderness, and photo shoots so I know Samsung makes an extremely good portable SSD. I got 2 of the T7 shields as upgrades, a 2 TB one and a 4 TB one. I got the shield version for more protection against drops and abuse since I'm pretty rough of my electronics, and I go into the wilderness a lot with my photography. The drives have a silicone jacket on it, which also puffs it up a little bigger than the T5 I have. These drives according to H2TestW (if my memory serves me correctly) was around 437MB/s read and write, while plugged into my USB 3.0 port on my computer. Unfortunately my computers don't have faster ports, but I'm sure this drive would go faster on those. This is plenty fast, and I think on par with my old Samsung T5 drive. With the overhead in the USB 3.0 protocol, I think I maxed out the ports on my desktop PC. I do have some complaints about the product however. It would appear some bean counter at Samsung decided to skip on the 2 cable ties that original came with the T5 drive. I wonder how much money they are saving, but I'm not totally satisfied, and stuff like this leaves a horrible taste in my mouth. Also the silicone surface makes it impossible to stick a label with your name and contact info on it, which I do on my old drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use and durable. When it comes to drives I always use samsung

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Love this Hard Drive

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hard Drive. It is super small and quiet! You hear nothing while it is running. It has mac, windows and android files preloaded. I plan on connecting it to my Nvidia Shield to use to record programing and expand storage. It comes with usb type C and usb type A cables allowing you to connect it to old and new devices. Response was fast too. This is great if you are looking for a small compact SSD hard drive. I love Samsung products and this one did not disappoint. There are so many options available and I always want a product that I know I can rely on to be dependable. Samsung claims it is water resistant. I did not test it and will assume it is-hopefully will never need to know. This hard drive does not heat up like other mechanical ones will. I was able to transfer larger files and the transfer rate was exceptional and fast. The exterior is a rubber like soft finish. It doesn't seem like it will chip and won't dent. Pricing seems in line with other quality products with similar specifications.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! Had to return as it wouldn’t power up reliably.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ElizabethS:

      I am very sorry to see that you encountered issues with the Samsung T7 Shield SSD and have returned it. Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We hope you will consider Samsung again in the future.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    small but Big inside

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is simple to use. I also didn't think it was going to be as small as it was. I have Apples ecosystem of technology and use the devices in every day life and they all perform some type of task differently. My point being... Apple implemented a new feature for the iPhone 16 pro max camera and now you can record in 4k 120/60 FPS. You cannot record on iPhone storage so you will need an external ssd like this ssd that'll plug into the phone to use that feature. As follows: Plug into iPhone. Enable 4k 120/60 recording in camera settings on iPhone. After you get done recording, it automatically stores photos/videos directly to the ssd. In the camera app with the iPhone still plugged into the ssd, you will see the external storage icon that you can click and then have the option to manually send items to your usual iPhone photos storage location. Plug it into the MacBook Pro and open ssd and the footage came through perfectly. It's the easiest thing I've used in a while that works! 2 TB oughta be enough for me! They didn't have 4 TB in stock... Just remember that before you unplug the ssd from your computer, click the "eject" button to avoid possible file corruption.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung -T7 4TB SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to return this item since only 1 port works.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MarkW:

      I am very sorry to see that you encountered issues with the Samsung T7 Shield SSD and have returned it. Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung memory products another try and have concerns or questions, please know we are always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We hope you will consider Samsung again in the future

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Great buy for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup drive is easy to use, fast, and most importantly for me, it works right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and lightweight

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and lightweight with a ton of storage!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect to meet my needs.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung T7 Shield is just what I needed. It is durable, small, and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy, lots of storage and fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for use away from the office so I wanted something sturdy that could stand up to being shoved in a backpack and repeatedly moved around without breaking. So far so good! An unexpected bonus is how much faster data transfers are with this device than the thumb drives I’m more used to. I would definitely buy this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SSD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, portable, fast. Great storage device. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment. Fast. Easy to access. Reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design looks great on my desk. HD speed and capabilities are as advertised

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great performance, solid build

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a few Samsung SSDs in the past, and they've never disappointed. This new generation continues that legacy of great performance, with the added bonus of a new rugged build. It's slightly "rubberized" (though I'm not sure what the material is technically called), and it gives me great confidence when handling the drive. I've used this drive for multiple applications so far, and it's passed each test with flying colors. GENERAL STORAGE This is use case that almost everyone will go with, and it performs exactly as it should. Read/write speeds are quite fast, the 2TB capacity is more than enough, and with the connection port being USB-C, it interfaces with essentially any device. I've been able to move my data between my Mac, my PC, my Android tablet, and my Linux desktop with no issues. DUAL BOOTING Speaking of my Linux desktop, as someone who distro-hops as a hobby, I've experimented with a disk partition on this drive holding a Linux distribution (Mint) and the read/write speeds were so fast that if you told me I was running the OS on an external drive instead of an internal one, I wouldn't have believed you. STEAM STORAGE This is the ultimate destination of the drive for me - my PC laptop only has a 250GB internal drive, and that's not nearly enough for my Steam library. With a few clicks of the mouse, I've been able to install my entire Steam library to this T7 and game performance has been smooth and fast. In summary - Samsung SSD = good. The new T7 Shield continues that legacy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      ZachG:

      Thanks for purchasing the Samsung T7 Shield SSD and for your review. I'm glad to see you are happy with the experience.

      Tough, fast, and compact. The all new rugged PSSD T7 Shield is built to endure with the space to create thanks to an IP65 rating for Dust and Water resistance

      If you should have any questions or concerns with usage or features, Samsung Customer Support is here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b. Manuals & Software
      c. Warranty Info
      d. Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e. Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thanks for being a part of the Samsung family.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Samsug T7 4TB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fast and reliable. It's also nice and small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, clean, waterproof and very durable and portable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't connect to Android

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not connect with my Android device, other than that just a regular SSD

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Alpha:

      I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.

      The T7 Shield is compatible with Android devices using USB-C. We would love the opportunity to investigate this for you so we can provide additional troubleshooting assistance.

      Please contact Samsung Customer Support at:

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Contact Us

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Reliable rugged SSD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Samsung SSDs in our business for some time, and have found them reliable, fast, and in the case of the ruggedized Shield drives extremely resistant to damage when transported. We have never had problems with any Samsung SSD and have standardized on them for backup and data transport.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Use it as a weapon or storage!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't really sure why I'd need a mega-rugged external harddrive because I usually keep all my electronics in safe spots and treat them like invaluable devices, because the data some contain are. So Samsung comes out with a external drive built like it's ready to go to war and back...I'm certain it can do it! First impression was "Wow, this thing has some weight!" I've had other portable NVME drives that were build for normal folks, but they don't have near the heft of the Samsung T7 Shield. The body is encased in a non-slip rubber that adds grip as well as shock absorption. As a test, I knocked it off my desk onto the carpeted floor and good golly the data survived, lol. Most drives can take a small drop like that, but the way the T7 Shield is built I'd bet I could drop it on the concrete floor at work and not worry a bit. Testing the drive proved that's it's not too bad at data transfer. Read was 464MB/s and writes topped at 464MB/s also. I didn't test other USB C ports I have so it might be the limit of that particular port, which really isn't anything to be mad at. Old school USB HDD's hit around 100MB/s and most people are fine with them. This one is surely going to get some use in my "service bag" and I won't have to worry about being too gentle knowing the T7 can take a few rounds ring and come out still standing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I bought and attached the drive to my phone (s22) my phone has not been working correctly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      STGA:

      I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.

      So that we can better assist you for your particular usage scenario, we ask that you please contact us and speak with a Samsung Customer Service representative.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Warranty Info
      c) Contact Us

      Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      We hope to hear from you soon.

      - Samsung Memory Samsung

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