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Customer Ratings & Reviews

Your price for this item is $234.99
The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 2007 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are pleased with the T7 Shield's overall performance, speed, portability, size, storage capacity, and sleek design. Many appreciate its compact, durable, and fast nature, as well as its fast read and write speeds. Some customers have noted concerns about the connectivity of the USB cable and the higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,007 of 2,007 reviews
  • Rated 5 out of 5 stars

    This is a great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this, i work with video editing it helps me lot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Works OK but not SMART on Linux Mint or Proxmox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is good, but Proxomox and Linux Mint said SMART was limited (no ability to test, no ability to track tests, causes daily error messages). Samsung Magician for Linux could not find the PSSD.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ecurb:

      Thank you for purchasing the T7 Shield SSD. All operating systems support Samsung SSDs, and the improved queued trim enhances Linux compatibly. However, not all operating systems are optimized to keep SSDs working at the peak performance. Samsung's Magician software is not currently supported via Linux.

      If you use an x86-based Linux machine, you may load the firmware ISO file onto a bootable USB drive from a Windows-based computer.

      To better assist you with step-by-step troubleshooting or installation, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Love Samsung but this wasnt expected...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt play on my tv and I have wanting this device, for a long time. I need to buy multi- connecting system, which means more money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RosamondS:

      We always aim to deliver a great experience, and it’s unfortunate to hear the T7 Shield SSD did not meet your expectations.

      The T7 Shield is compatible with Samsung Smart TVs, however compatibility is not guaranteed with other Smart TV make/models.

      We would love the opportunity to investigate this for you so we can provide additional troubleshooting assistance.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thank you for choosing Samsung, we hope to hear from you.

      - Samsung Memory Samsung

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I want my money back....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of Junk. I took it out of box plugged it in with the cable supplied. Immediately a screen pops up plug in device. Spent half the night looking in Bios, Device manager. No luck. Maybe it is as simple as a different cord I don't think so. No tech support, no help.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ChristianJ:

      I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.

      Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 1 out of 5 stars

    WASTE OF TIME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to buy one of these but the Best Buy store is a joke. After scanning a QR code with an app I waited 45 minutes at the "order pickup" counter and then no one could find the drive for me. I have NO NEED of a so called store that is basically an app that I have to drive to... Go out of business already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is NOT THE PLACE to buy this from

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this, Best Buy never delivered it, and they told me they wouldnt replace it and to file a police report.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      user589997:

      We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support at:

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783


      - Samsung Memory Samsung

  • Rated 1 out of 5 stars

    Review about reviews, and stuff!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept emailing me for a review so now they get a bad one, if I can't spam bad reviews then you can't spam emails for them. As for the product, it's a typical new product, it works, for now. How long, well this is not the 60s and 70s anymore, I'm sure I got a year or two at best before I need a new one.

    I would recommend this to a friend